FASD CLIENT RESOURCE NAVIGATOR

Lakeland Centre for FASD; Town of St. Paul; On-site; CAD 48,000 - 51,000; Full time

Benefits offered by this job

Three weeks vacation

Training and professional development

Health and dental benefits

Employee Assistance Plan

Pension plan

Flexible schedule

Vehicle use compensation

Job summary

The Lakeland Centre for FASD is seeking a FASD Client Resource Navigator to join our outreach team. This role provides case management to individuals and families, requires travel, and supports families and schools in applying recommended interventions after diagnosis.

You will stay current on trends and best practices in human services and FASD, maintain confidentiality, and document activities according to policy.

Qualifications

• Post-secondary education in a human services field or equivalent combination of education, training, and relevant experience.
• Minimum three (3) years of related community-based experience.
• Culturally competent.
• Demonstrated experience in maintaining a high degree of confidentiality and setting appropriate professional boundaries.
• Advanced verbal and written communication skills.
• Computer proficiency in Microsoft Office including Outlook and Word.

Responsibilities

• Assist families/caregivers, agencies, schools and communities to best meet the child’s needs post-diagnosis.
• Support families/caregivers to follow through with the recommendations developed by Diagnostic Team.
• Connect families/individuals with community support services.
• Assist schools and/or community agencies in developing program and problem-solving strategies to meet the child’s needs.
• Strengthen family and client advocacy skills.
• Provide education and training to parents, caregivers, support persons and community support services with whom the child is involved.
• Apply policy and follow organizational procedures.
• Completion of program required documentation, including continued conversations of informed consent and rights with clients.
• Gather and maintain statistical information.
• Facilitate promotion of FASD Outreach and other LCFASD programs including presentations at conferences, workshops, in-house trainings or attending local interagency.
• Attend community events as required.

Skills

Non-judgmental attitude

Leadership

Planning & organization

Collaboration & communication

Accountability

Innovation

Problem-solving

Advocacy

Flexibility

Conflict resolution

Education

Human services education

Job description

About Us

The Lakeland Centre for Fetal Alcohol Spectrum Disorder has been providing Diagnostic, Intervention and Prevention of FASD (Fetal Alcohol Spectrum Disorder) services since 2000. We are known across the province and nationwide for our novel, non-judgmental, supportive services.

Location and Employment Type

Cold Lake and Area

Temporary Full Time

About The Role

The FASD Client Resource Navigator is a member of the Lakeland Centre for Fetal Alcohol Spectrum Disorder (LCFASD) team, with specific direction in providing post-diagnostic support services. This is an outreach position that requires flexibility, ability to manage shifting priorities, and frequent travel. The FASD Client Resource Navigator provides case management to multiple individuals and their families.

The FASD Client Resource Navigator will be expected to maintain up-to-date knowledge on emerging trends, evidence-based approaches, and best practices within the human services and FASD fields.

The FASD Client Resource Navigator will perform all duties and responsibilities while maintaining the integrity of the LCFASD, confidentiality and all other policies outlined in the Policy & Procedures manual.

Summary Of Responsibilities

• Assist families/caregivers, agencies, schools and communities to best meet the child’s needs post-diagnosis.
• Support families/caregivers to follow through with the recommendations developed by Diagnostic Team.
• Connect families/individuals with community support services.
• Assist schools and/or community agencies in developing program and problem-solving strategies to meet the child’s needs.
• Strengthen family and client advocacy skills.
• Provide education and training to parents, caregivers, support persons and community support services with whom the child is involved.
• Apply policy and follow organizational procedures.
• Completion of program required documentation, including continued conversations of informed consent and rights with clients.
• Gather and maintain statistical information.
• Facilitate promotion of FASD Outreach and other LCFASD programs including presentations at conferences, workshops, in-house trainings or attending local interagency.
• Attend community events as required.

Qualifications

Post-secondary education in a human services field or equivalent combination of education, training, and relevant experience.

• Minimum three (3) years of related community-based experience.
• Culturally competent.
• Demonstrated experience in maintaining a high degree of confidentiality and setting appropriate professional boundaries.
• Advanced verbal and written communication skills.
• Computer proficiency in Microsoft Office including Outlook and Word.

Conditions Of Employment

• Criminal Record Check (with Vulnerable Sector Screening).
• Child Intervention Record Check.
• A current Class 5 driver’s license, satisfactory driver’s abstract and good insurance history is necessary to be insured by LCFASD, as transportation of individuals accessing LCFASD Outreach Services is required.
• This position will require driving and use of personal vehicle when the LCFASD vehicle is not available.
• Proof of third-party insurance in the amount of 2 million dollars is required.

Assets

• Bachelor’s degree in a human services field will be considered an asset.
• Knowledge of Fetal Alcohol Spectrum Disorder will be considered an asset.
• Experience supporting individuals with neurodevelopmental disabilities, at-risk populations, and knowledge of barriers to employment will be considered an asset.
• Experiencing working with First Nation, Inuit or Métis Peoples considered an asset.

Skills & Competencies

• Non-judgmental, open, honest & willingness to learn about diverse cultures and communities.
• Leadership, initiative, and decision making.
• Planning and organizational skills.
• Collaboration and communication.
• Accountability.
• Innovation.
• Creative problem-solving.
• Advocacy.
• Positive role modelling.
• Flexibility.
• Conflict resolution and/or de-escalation skills.

Training

The following training will be considered an asset (training will be provided):

• Motivational Interviewing.
• CPR/First Aid
• ASIST

Benefits Of Working With LCFASD

Salary: Annual wage between $47,500 – $51,000

Schedule: 36.25 hours per week. Overtime may be required.

LCFASD is a family friendly organization, and our total compensation reflects this:

• Three weeks paid vacation (begins immediately).
• Paid training and professional development opportunities.
• Health and Dental benefits.
• Employee Assistance Plan.
• Pension plan.
• Flexible schedule.
• Compensation for use of personal vehicle provided.

The LCFASD is committed to promoting equal employment opportunities and diversity in our workforce. All qualified individuals are encouraged to apply. Please inform us if you require accommodations during the recruitment process.

This position will remain open until a suitable candidate has been found. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Copyright © 2026: Lakeland Centre for FASD. Privacy Policy | Contact