Facility Technician I

Clean Harbors; Chambly; On-site; CAD 80,000 - 100,000; Full time

Job summary

TransPerfect Financial Services Canada is seeking an Account Manager to join our growing team supporting the Canadian financial services market. You will manage and expand a portfolio of banking, insurance, and fintech clients, delivering multilingual, AI-powered localization and related services to meet client objectives.

The role blends account management with marketing duties, requiring bilingual fluency, proactive collaboration, and the ability to build strategic client relationships while

Qualifications

• Fluency in both English and French
• Interest in strategic business development or account management
• Strong relationship-building and communication skills
• Proactive, entrepreneurial mindset with excellent organizational skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong problem-solving skills and commitment to delivering exceptional service
• Willingness to travel for client meetings and industry events
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)

Responsibilities

• Manage a book of business with focus on client retention and revenue growth
• Identify and prospect new clients within the Canadian financial services market
• Present solutions in a consultative manner to address client challenges
• Create client-facing documents including proposals and quarterly business reviews
• Collaborate with marketing to develop case studies and promotional materials
• Educate clients on localization technology and AI-powered tools
• Negotiate pricing, scopes of work, and timelines with clients
• Coordinate with internal production teams to ensure timely delivery
• Stay informed on trends in banking, insurance, fintech, and multilingual CX

Skills

Bilingual English/French

Relationship building

Communication skills

Organizational skills

Multitasking

Problem solving

Travel readiness

MS Office proficiency

Job description

Account Manager – Financial Services.Do you want to work for a global leader in AI and technology? Are you passionate about helping financial institutions improve communication with multilingual cl...

CA$80,000.00–CA$100,000.00 yearly

Full-time +1

Full-time

CA$24.00 hourly

Full-time +1

Do you want to work for a global leader in AI and technology? Are you passionate about helping financial institutions improve communication with multilingual clients, expand into new markets, and scale operations efficiently and compliantly? If so, TransPerfect Financial Services could be the right place for you.

TransPerfect Financial Services supports leading banks, insurers, wealth managers, and fintechs across North America by delivering comprehensive outsourcing programs spanning media, contact center support, AI, digital marketing, legal services, events, and language/localization solutions. Our clients rely on us to better engage diverse audiences, reduce risk, meet regulatory requirements, and improve operational performance.

TransPerfect offers a full suite of services and technology—ranging from interpretation and translation to multicultural marketing, AI strategy and implementation, SEO, and multilingual customer support. Every client partnership is backed by industry-leading technology and a consultative approach designed to drive measurable business outcomes.

What’s in It for You?

You’ll join a high-growth team where innovation, collaboration, and curiosity are valued and rewarded. We offer:

A clearly defined path for career advancement

Hands-on training across our services and technology platforms

Direct exposure to some of the most recognized names in financial services

The opportunity to contribute to a rapidly expanding Canadian market

Position Summary

The Account Manager role is an entry-level sales position with additional marketing responsibilities. You will manage and grow a portfolio of existing accounts while identifying and pursuing new business opportunities within the Canadian financial services market. Success in this role requires strong relationship-building skills, consultative selling abilities, and a proactive mindset.

Key Responsibilities

• Manage a book of business aligned with your experience level, with responsibility for client retention and revenue growth (with manager support and oversight)
• Identify and prospect new clients and target organizations for sales outreach
• Present TransPerfect solutions in a consultative manner, focused on solving business challenges for financial services clients
• Create client-facing documents including proposals, Quarterly Business Reviews (QBRs), and other deliverables to support account success
• Collaborate with marketing to develop case studies, blog content, and other promotional materials for TransPerfect Financial Services Canada
• Educate clients on our capabilities, including localization technology, AI-powered tools, multicultural marketing, and digital engagement solutions
• Negotiate pricing, scopes of work, and timelines with new and existing clients
• Coordinate with internal production teams to ensure timely, high-quality delivery
• Stay informed on trends in banking, insurance, fintech, and multilingual customer experience

What We’re Looking For

Fluency in both English and French required

Interest in or experience with strategic business development, client services, or account management

Strong relationship-building and communication skills

A proactive, entrepreneurial mindset with excellent organizational skills

Ability to manage multiple priorities in a fast-paced environment

Strong problem-solving skills and a commitment to delivering exceptional service

Willingness to travel for client meetings and industry events as needed

Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)

Most importantly, the ideal candidate must demonstrate ability to: multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build strategic relationships with clients and co-workers, work as part of a team, take active measures to solve problems and commit to a high level of service