Facility Operator | Full-Time | Temple Gardens Centre

Oak View Group; Moose Jaw; On-site; CAD 28,000 - 30,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Pension matching

Paid Time Off (vacation days, sick and

statutory holidays

Job summary

Oak View Group's Temple Gardens Centre in Moose Jaw is seeking a dedicated Facility Operator to support ice installation, arena prep, and daily operations with a strong emphasis on safety and guest service.

The role involves ice resurfacing, equipment operation, event setup, cleaning to sanitation standards, and responsive maintenance in a fast-paced venue. A flexible schedule and teamwork mindset are essential.

Qualifications

• 1 year of experience cleaning a business facility is preferred.
• Ability to lift heavy objects and climb ladders/work from heights as required.
• Must be able to work a flexible schedule, including early mornings, days, evenings, overnight, weekends, and holidays.
• Able to work independently and as part of a team as well as under minimal supervision.
• Excellent organizational skills, detail-oriented, with the ability to handle multiple assignments.
• Proven record of excellent internal and external customer service.
• Previous experience using pallet jacks, forklifts, ice resurfacers, and/or edgers is a plus.
• Strong communication skills are required.

Responsibilities

• Assist with arena ice installation, removal, and daily, weekly maintenance.
• Resurface hockey ice based on usage and need; schedule may change day to day.
• Operate equipment including staging, audiovisual, lighting, small equipment tools, pallet jacks, forklifts, ice resurfacers, edgers.
• Assist with event preparations, including stage setup and teardown, tables and chairs, AV equipment.
• Set up and tear down for Main Tenant games and events.
• Respond to emergency situations and customer concerns as required.
• Provide exceptional customer service to clients and fans.
• Perform maintenance including painting, drywall repairs, and grounds upkeep.

Skills

Cleaning a business facility

Customer service

Team player

Flexible schedule

Ability to lift heavy objects

Tools

Pallet jacks

Forklifts

Ice resurfacers

Edgers

Job description

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

The Facility Operator will perform a variety of tasks related to ice installation and preparations, event setup and teardown, housekeeping duties, preventative facility maintenance, emergency repairs, and day-to-day operations while maintaining a cohesive and team-approach work environment with an expectation of a high level of customer service.

This role pays an hourly rate of $20.00 - $22.00 CAD.

Benefits for Full-Time Roles

• Health, Dental, and Vision Insurance
• Pension matching
• Paid Time Off (vacation days, sick days, and statutory holidays)

This position will remain open until December 31, 2026.

About The Venue

The Temple Gardens Centre in Moose Jaw stands as southern Saskatchewan’s premier venue, encompassing 210,000 square feet of versatile space dedicated to community recreation and entertainment, boasting a 4500-seat arena, an 8-sheet curling rink with a two-tier lounge overlooking the ice, and meeting and conference spaces.

Responsibilities

• Assist with arena ice installation, removal, and daily, weekly maintenance. Resurface hockey ice based on usage and need. The resurface schedule may change from day to day.
• Operate equipment including staging, audiovisual, lighting, small equipment tools, pallet jacks, forklifts, ice resurfacers, edgers, etc.
• Assist with event preparations, including, but not limited to, stage setup and teardown, setting of tables and chairs, AV equipment, and meeting room spaces as required.
• Set up and tear down and preparation of Main Tenant games and/or events
• Respond immediately to emergency situations (fire, evacuation, equipment failure, etc.) and customer concerns as required.
• Demonstrate attention to detail.
• Provide exceptional customer service to our clients and fans.
• Perform maintenance, including but not limited to painting, drywall repairs, maintaining exterior sidewalks, snow and ice removal, parking lots and grounds, and various other tasks.
• Cleaning to meet sanitation requirements and protocols. Areas included but not limited to bathrooms, bowl seating, common areas, dressing rooms, hockey benches, and meeting rooms.
• Perform all other duties and responsibilities as assigned.

Qualifications

• 1 year of experience cleaning a business facility is preferred.
• Ability to lift heavy objects and climb ladders/work from heights as required.
• Must be able to work a flexible schedule, including early mornings, days, evenings, overnight, weekends, and holidays.
• Able to work independently and as part of a team as well as under minimal supervision.
• Excellent organizational skills, detail-oriented, with the ability to handle multiple assignments.
• Proven record of excellent internal and external customer service.
• Previous experience using pallet jacks, forklifts, ice resurfacers, and/or edgers is a plus.
• Strong communication skills are required.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.