Box Office Attendant | Part-Time | Temple Gardens Centre

Oak View Group; Moose Jaw; Sur place; CAD 22 000 - 23 000; Temps partiel

Avantages offerts par ce poste

401(k) Savings Plan

401(k) matching

Résumé du poste

Oak View Group (OVG) is seeking a casual Box Office Attendant for SaskTix operations at Temple Gardens Centre in Moose Jaw. The role handles ticket sales and delivers customer service for events processed through SaskTix, with a focus on accurate transactions and proper currency handling.

The position pays CAD 15.70–16.00 per hour and requires flexibility to work early mornings, afternoons, nights, weekends, and holidays. Benefits for part-time roles include 401(k) savings and matching.

Qualifications

• Ability to multitask in a fast-paced environment.
• Familiarity with Windows-based computers.
• Excellent customer service skills.
• Experience working with the public and handling cash.
• Able to work independently and as part of a team.
• Flexible/casual schedule including weekends and holidays.
• Strong teamwork and communication with all levels of management.
• Good analytical and problem-solving skills.

Responsabilités

• Knows and understands the operations of the Paciolan ticketing system
• Becomes familiar with the SaskTix website and its navigation
• Gains strong understanding of ticketing formats, including printed tickets, mobile tickets, and email delivery methods
• Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.)
• Knows and understands the seating charts
• Perform transactions for all events on the ticketing system with efficiency and accuracy
• Collect the proper currency or credit card amount for the purchase of ticket(s) as well as give back the proper number of tickets and correct change
• Communicate and satisfy patrons with world-class customer service
• Operate phone and address patrons’ requests for information, sales, or support
• Reconcile all monies received from ticket sales by the end of the shift
• Maintain a high level of confidentiality
• Additional duties as assigned

Connaissances

Customer service

Cash handling

Multitasking

Team player

Flexible schedule

Problem solving

Outils

Paciolan

SaskTix

Ticketing systems

Description du poste

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

Under the supervision of the Box Office Manager, this casual Box Office Attendant position is responsible for handling ticket sales and providing customer service for all ticketed events processed through SaskTix at the Temple Gardens Centre.

This role pays an hourly rate of $15.70 - $16.00 CAD

Benefits for Part-Time roles

• 401(k) Savings Plan
• 401(k) matching

This position will remain open until December 4, 2026.

About The Venue

The Temple Gardens Centre in Moose Jaw stands as southern Saskatchewan’s premier venue, encompassing 210,000 square feet of versatile space dedicated to community recreation and entertainment, boasting a 4500-seat arena, an 8-sheet curling rink with a two-tier lounge overlooking the ice, and meeting and conference spaces.

Responsibilities

• Knows and understands the operations of the Paciolan ticketing system
• Becomes familiar with the SaskTix website and its navigation
• Gains strong understanding of ticketing formats, including printed tickets, mobile tickets, and email delivery methods
• Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.)
• Knows and understands the seating charts
• Perform transactions for all events on the ticketing system with efficiency and accuracy
• Collect the proper currency or credit card amount for the purchase of ticket(s) as well as give back the proper number of tickets and correct change
• Communicate and satisfy patrons with world-class customer service
• Operate phone and address patrons’ requests for information, sales, or support
• Reconcile all monies received from ticket sales by the end of the shift
• Maintain a high level of confidentiality
• Additional duties as assigned

Qualifications

• Ability to multitask in a fast‐paced environment
• Familiarity with Windows-based computers
• Possess excellent customer service skills
• Experience working with the public and handling cash
• Ability to work independently and as a productive member of a team
• Capable of working a flexible/casual schedule and/or extended hours, including but not limited to working early mornings, afternoons, nights, weekends, and holidays in addition to traditional business hours
• Proven ability to work well with teams and all levels of management
• Strong analytical and problem‐solving skills

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.