facility operations manager

TD Bank; Toronto; On-site; CAD 52,000 - 140,000; Full time

Job summary

An established industry player is seeking a Facility Operations Manager to oversee a diverse portfolio of real estate projects. This role involves leading complex initiatives, enhancing customer and colleague experiences, and collaborating with various stakeholders. The ideal candidate will possess a strong background in real estate project management, excellent communication skills, and a proven ability to navigate ambiguous environments. Join a dynamic team dedicated to innovation and service excellence, where your contributions will significantly impact the organization’s strategic objectives and operational efficiency.

Qualifications

• Proven track record in leading real estate and construction projects.
• Excellent relationship management and communication skills.

Responsibilities

• Manage a diverse portfolio of premises and infrastructure projects.
• Provide insights to optimize occupancy costs and real estate expenditures.

Skills

Real Estate Project Management

Construction Project Leadership

Relationship Management

Analytical Skills

Communication Skills

Organizational Awareness

Business Acumen

Adaptability

Integrity

Multi-tasking

Job description

Posted on April 23, 2025 by Employer details TD Bank

Facility Operations Manager

Title posted on CareerBeacon - Manager Premises & Infrastructure

Job Details

Work Location: Toronto, Ontario, Canada
Hours: 37.5
Line of Business: Business Management, Strategy & Support
Pay Details: $91,200 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

Managing a diverse portfolio, complex variety of projects and initiatives requiring integration of cross-functional knowledge of Real Estate projects; new builds, renovations, moves (including Change Management & communications). Lead related partner engagement and management of premises across Business Banking; provide second tier-support. To contribute to the strategic direction for the business and play a key role in the development and implementation of strategies, solutions to achieve short & long term business objectives.

Provides support for a positive work environment that promotes service excellence quality, innovation, teamwork and ensures timely communications of issues, points of interest and changes. Identifies and recommends opportunities to enhance customer and colleague experience, effectiveness, operational efficiency, and productivity.

Key Accountabilities

1. Self-starter to lead, manage a portfolio of premises and infrastructure projects end to end.
2. Provide seasoned specialized knowledge, advice/guidance to various stakeholders and teams related to complex real estate projects & related hardware and strategies.
3. Lead business controls and remediation requirements.
4. Deliver insights to support decision making to optimize occupancy costs and real estate expenditures.
5. Lead delivery of financial and non-financial business cases including validation and presenting analytics to management.
6. Forecast and prioritize scope of accountabilities to ensure business functions, priorities, and objectives met.
7. Lead functional/business level communications to ensure messages to stakeholders and/or colleagues are consistent, appropriate, and aligned to business strategies.
8. Develop and demonstrate organizational knowledge with ability to navigate the bank, connect the dots and engage the right partners.
9. Understand deeply the business strategic plans, including location, work styles, headcount, talent pools to ensure alignment.
10. Collaborate with other real estate disciplines such as Occupancy Planning, Architecture & Design, Facilities Management, Project Management etc. to deliver strategies, innovative designs, and projects to enhance the colleague & customer experience.

Required Skills

1. Seasoned professional with proven track record in leading real estate, construction projects for a business and a acumen of business hardware technology implementations, upgrades to the business infrastructure.
2. Excellent relationship management and influencing skills.
3. Excellent communicator – written and verbal.
4. Excellent analytical skills and strong business acumen – proven ability to absorb information on a variety of complex issues (financial and non-financial) and summarize key issues or concerns.
5. Strong organizational awareness.
6. Confident and persuasive in presenting business recommendations.
7. Enthusiastic self-starter, who owns deliverables end-to-end.
8. Ability to work and adjust in changing and ambiguous environments.
9. Ability to manage multiple responsibilities and initiatives.
10. High degree of personal integrity to recognize and manage access to sensitive information.

Location

Toronto, ON

Workplace Information

On site

Salary

$25.00 to $67.00 HOUR hourly

Terms of Employment

Permanent employment, Full time

Starts

As soon as possible

Vacancies

1 vacancy

Advertised Until

2025-05-22