Facility Attendant (Arenas)

Kibbi Technologies Inc.; Kitchener; On-site; CAD 42,000 - 64,000; Full time

Job summary

City of Kitchener – The Aud & Arenas is seeking a Facility Operator Technician to assist in the maintenance and operation of the Kitchener Memorial Auditorium. The role includes ice making, building upkeep, and directing part-time staff to ensure safe, high‑quality ice experiences for visitors.

The ideal candidate will have a Grade 12 or equivalent, at least 1 year of ice facility experience, a valid Class G licence, and flexibility for varied shifts, weekends, and holidays.

Qualifications

• Requires minimum grade 12 diploma or equivalent.
• At least 1 year of experience operating and maintaining an artificial ice facility.
• Valid MTO Class G driver's license in good standing; clean abstract required.
• Ability to work varying shifts, weekends, holidays, and overtime.

Responsibilities

• Maintenance of building and equipment and customer service tasks.
• Ice making and ongoing ice room maintenance.
• Supervises part-time/casual staff and directs daily work.
• Performs other related duties as assigned.

Skills

Communication skills

Customer service

Written records

Teamwork

Physical labour

Basic computer skills

Reliability

Ice facility operations

Education

Grade 12 or equivalent

Job description

Overview

This position assists in maintenance and operation of the Kitchener Memorial Auditorium (The Aud).

Top Reasons to work with The Aud & Arenas (City of Kitchener)

• Our People Plan: Our strategy for supporting our employees and ensuring we are continually living up to the ideal corporate culture.
• Opportunities for advancement: Through succession planning and career-path planning, employees can continually develop their careers.
• Our Vision: You will be working with a team of like-minded individuals who take pride in providing "World Class" customer service and great experiences to all of our visitors, every visit.
• Health & safety is our priority: We place great importance on personal, organizational and community health, safety and well-being to ensure you're at your best - at work and at home.

Responsibilities

• Building and equipment maintenance, Customer services and janitorial duties.
• Ice making and maintenance.
• Coordinates the work and direction to part-time/casual staff.
• Performs other related duties as assigned.

Education

• Minimum grade 12 diploma or equivalent.

Experience

• Minimum 1 year experience in operating and maintaining an artificial ice facility.

Additional Requirements

• Valid MTO Class G driver’s license in good standing with the ability to provide a clean Drivers Abstract at your own expense as a condition of employment.
• Flexible to work varying shifts, weekends, holidays, and overtime as required.

Knowledge, Skills, And Abilities

• Ability to complete course training in preparing and installing ice surfaces for recreational facilities.
• Ability to complete ORFA courses in safe standard of ice services for compliance with ORFA and progress through progression criteria to Facility Operator Technician.
• Demonstrated communication/customer service skills.
• Ability to keep accurate written records.
• Physical labour is a requirement of this position, must be able to lift up to 40 lbs. on a regular basis.
• Ability to participate as an effective team member.
• Willing to attend all mandatory staff training sessions and successfully pass the course requirements.
• Basic computer skills.
• Must successfully complete all required professional criteria as it relates to this job title.
• Reliable with a good attitude and employment record.