Facilities Operations Assistant

EFW Radiology; Calgary; On-site; CAD 52,000 - 68,000; Full time

Job summary

EFW Radiology in Calgary is seeking a Facilities Operations Assistant to support day-to-day maintenance of clinical and administrative facilities. You will work with Facilities Operators to keep clinics safe, functional, and welcoming for patients and staff.

Responsibilities include routine repairs, inspections, signage, and assisting with moves, renovations, and procurement, while ensuring OH&S compliance and professional conduct across locations.

Qualifications

• High School Diploma, GED, or suitable equivalent.
• Technical training in maintenance, construction and/or mechanical systems would be an asset.
• Hands-on experience with power hand tools and woodworking equipment (table saw, skill saw, drills, etc.) would be an asset.
• 1-2 years of experience with commercial buildings and new construction is an asset.
• Proficient in reading schematics and work plans.
• Basic knowledge and understanding in operations in property maintenance, healthcare setting, technical services, HVAC asset or property facilities plumbing, electrical work, framing and drywall.
• Well-organized with the ability to multi-task and maintain high accuracy in detailed information.
• Motivated, self-starter who can work independently and is a member of our dynamic team.
• Sound judgement and the ability to think quickly during emergencies.
• Professional demeanor and ability to work in a fast-paced environment.
• Awareness of OH&S policies and safe work procedures.

Responsibilities

• Support facility maintenance, safety, compliance, and operational objectives with Facilities Operators.
• Perform maintenance tasks such as replacing light bulbs, ceiling tiles, and other non-technical building components.
• Identify maintenance risks and perform repairs.
• Respond promptly and effectively to emergency maintenance repair requests as assigned.
• Record all maintenance updates and outcomes in the maintenance ticketing system.
• Assist with office moves, furniture assembly, equipment relocation, and workspace reconfigurations.
• Install, adjust, and maintain signage, bulletin boards, and other facility-related fixtures.
• Conduct regular facility inspections and proactively identify, document, and report maintenance, safety, and operational concerns.
• Support health and safety programs by conducting routine inspections of emergency equipment, signage, and related documentation.
• Assist with facility improvement initiatives, renovations, and construction-related projects across clinic locations.
• Purchase materials for work orders, as required, in accordance with EFW’s procurement policy.
• Be an EFW brand ambassador when dealing with internal customers and external vendors.
• Identify areas to improve systems and processes which impact how EFW facilities operate and their appearance.
• Ensure compliance with appliance standards and with Occupational Health and Safety Act.
• Comply with service standards, work instructions and customers' requirements.
• Ensure compliance with health and safety regulations.
• Adhere to all privacy and confidentiality policies and procedures as they relate to EFW, our patients and our employees.
• Perform other related duties as assigned.

Skills

Maintenance knowledge

Reading schematics

Multitasking

Emergency response

Communication

Education

High School Diploma

Technical maintenance training

Tools

Power hand tools

Woodworking equipment

HVAC systems

Plumbing tools

Electrical work

Job description

Position Status: Regular, Full-time (1.0 FTE)

EFW Radiology is currently seeking a Facilities Operations Assistant to join our team and contribute to our mission of providing exceptional patient care!

About EFW:

EFW Radiology owns and operates eleven community-based clinics providing Diagnostic Imaging, Maternal Fetal Medicine, and Pain Management services.

Our Core Values:

• Compassion: Treat everyone with care, kindness, and respect.
• Trust: Demonstrate empathy and understanding while partnering with patients, caregivers, communities, and each other.
• Meaning: Contribute to the well-being of our communities through healthcare, innovation, education, and careers.

The Role

Reporting to the Facilities Manager, the Facilities Operations Assistant supports the day-to-day operations and maintenance of EFW clinical and administrative facilities. Working closely with Facilities Operators, this role supports maintenance, facility inspections, and other related activities to maintain safe, functional, and welcoming clinic environments for patients, staff and visitors.

Key Responsibilities

• Work collaboratively with the Facilities Operators and external vendors to support facility maintenance, safety, compliance, and operational objectives.
• Perform maintenance tasks such as replacing light bulbs, ceiling tiles, and other non-technical building components.
• Identify maintenance risks and perform repairs.
• Respond promptly and effectively to emergency maintenance repair requests as assigned.
• Record all maintenance updates and outcomes in the maintenance ticketing system.
• Assist with office moves, furniture assembly, equipment relocation, and workspace reconfigurations.
• Install, adjust, and maintain signage, bulletin boards, and other facility-related fixtures.
• Conduct regular facility inspections and proactively identify, document, and report maintenance, safety, and operational concerns.
• Support health and safety programs by conducting routine inspections of emergency equipment, signage, and related documentation.
• Assist with facility improvement initiatives, renovations, and construction-related projects across clinic locations.
• Purchase materials for work orders, as required, in accordance with EFW’s procurement policy.
• Be an EFW brand ambassador when dealing with internal customers and external vendors.
• Identify areas to improve systems and processes which impact how EFW facilities operate and their appearance.
• Ensure compliance with appliance standards and with Occupational Health and Safety Act.
• Comply with service standards, work instructions and customers' requirements.
• Ensure compliance with health and safety regulations.
• Adhere to all privacy and confidentiality policies and procedures as they relate to EFW, our patients and our employees.
• Perform other related duties as assigned.

The Facilities Operations Assistant will be assigned to a combination of the following functional areas. The Functional areas may be re-assigned from time to time to support Facilities team members and the operational requirements of the Facilities department.

• Primarily perform general building maintenance and repairs that include, but are not limited to:
  • Painting, drywall, millwork, flooring, tiling
  • Basic carpentry, doors, trim and signage
• Provide assistance to facilities operators during preventative maintenance, repairs and equipment monitoring, that include, but are not limited to:
  • HVAC, chillers, hot water tanks, boilers, etc.
  • Plumbing, electrical work
  • Equipment monitoring

You have the following:

• High School Diploma, GED, or suitable equivalent.
• Relevant technical training in maintenance, construction and/or mechanical systems would be an asset.
• Hands-on experience with power hand tools and woodworking equipment (table saw, skill saw, drills, etc.) would be an asset.
• 1-2 years of experience with commercial buildings and new construction is an asset.
• Proficient in reading schematics and work plans.
• Basic knowledge and understanding in various areas such as operations in property maintenance, healthcare setting, technical services, HVAC asset or property facilities plumbing, electrical work, framing and drywall.
• Well-organized with the ability to multi-task and maintain high accuracy in detailed information.
• Motivated, self-starter who can work independently and is a member of our dynamic team.
• Sound judgement and the ability to think quickly during emergencies.
• Professional demeanor and ability to work in a fast-paced environment.
• Awareness of OH&S policies and safe work procedures.
• Motivated, self-starter with the ability to work independently as well as a member of a dynamic team.
• Organized individual who can work under stress, meet deadlines, and handle multiple tasks simultaneously.
• Ability to communicate effectively and collaborate with all levels of EFW personnel.

Working Conditions:

• The successful candidate will need to provide their own vehicle and valid driver’s license to perform work at all EFW clinic locations.
• Repetitive motions, such as painting.
• Lifting to 22.7 kg regularly; up to 45 kg occasionally.
• May be required to work after or before regular clinic hours, adjusting hours based on service or project requirements.
• May perform tasks in indoor or outdoor working conditions. May be required to execute tasks working at heights and confined spaces.
• May be exposed to a wide range of environmental conditions such as heat, cold, dust, noise, and fumes.

Why EFW?

We strive to deliver healthcare with compassion, earn the trust of referring physicians, and provide careers with meaning.

We offer our employees:

• Professional Development Programs and Continued Education Support
• Extended Health, Dental & Wellness Benefits
• Employee Recognition and Appreciation Programs, Giveaways, Contests, and Events
• Flexible Work Arrangements
• Matching RRSP Group Savings Plan
• Employee and Family Assistance Programs
• Onsite and Subsidized Parking
• Volunteer Opportunities with Community Partners

Diversity, Equity, and Inclusion at EFW:

EFW Radiology is an equal opportunity employer. We are committed to hiring talented, qualified professionals without regard to race, age, gender, or any other protected ground and to providing an environment without discrimination.

EFW is committed to creating a safe and healthy environment for employees, patients and community partners.

Every effort is made to provide fair and equal employment and development opportunities and to ensure that our policies regarding hiring, compensation, promotions, and transfers are based solely on skills and capabilities, job requirements, job performance, and other job-related criteria.

We thank all applicants in advance, however, we will only contact candidates selected for an interview.