Director, Environmental Service

Extendicare; Newmarket; On-site; CAD 80,000 - 105,000; Full time

Job summary

Southlake Residential Care Village is seeking an Environmental Services Manager to oversee the Laundry, Housekeeping and Maintenance departments, ensuring resident safety and comfort under Extendicare policies and FLTCA. Reporting to the Executive Director, you will plan and supervise operations, manage budgets and contracts, schedule staff, and ensure preventive maintenance and regulatory compliance.

You will lead cross‑department teams, hire and orient staff, coordinate with regulators and

Qualifications

• BES preferred, WHMIS certified and Health & Safety certified.
• Environmental Management experience 3 years preferred.
• Minimum 3 years of Long-Term Care experience and 3 years of management experience preferred.
• Canadian Healthcare Housekeepers’ Association (CHHA) Member.

Responsibilities

• Plan and implement Environmental Services to meet annual goals and objectives.
• Maintain records required by law, accreditation, and oversee housekeeping, laundry and maintenance.
• Oversee grounds, parking, driveways, landscaping, snow removal, and exterior property.
• Oversee exterior equipment and preventative maintenance for HVAC, electrical, plumbing and life-safety systems.
• Ensure preventive maintenance logged for critical systems and compliance with safety standards.
• Hire, fire and orient staff in Laundry, Maintenance & Housekeeping under CUPE terms.
• Manage contracts and vendor relationships for services and equipment.

Education

BES preferred

WHMIS certified

Health and Safety certified

Environmental Management experience

3+ years Long-Term Care experience

3+ years management experience

CHHA Member

Job description

Job Description

Southlake Residential Care Village

Environmental Services Manager

Job Description

Reportingto the Executive Director, the Environmental Service Manager oversees the efficient operations of Environment Services, including the Laundry,Housekeeping and Maintenance departments. The Environmental Manager works continuously to improve processes within the available resources, leading the teams in all 3 departments in implementing resident-focused services. Ensures residents safety and comfort by following Extendicare’s policies and procedures along with Fixing Long-Term Care Act 2021 (FLTCA). Making sure to understand the fundamental principles of the act; the long-term care home is primarily the home of its residents and is to be operated so that it is a place where they may live with dignity and is security, safety and comfort and have their physical, psychological, social, spiritual and cultural needs adequately met.

**** To achieve the above the following duties and responsibilities must be met for Maintenance, Laundry & Housekeeping departments

• Facilitates the planning and implementation of Environmental Services to accomplish annual goals and objectives consistent with the vision of Southlake Village.

• Ensure the maintenance of records as required by law, accreditation for Long Term Care facilities and oversee all phases of housekeeping, laundry and maintenance in accordance with department standards.

• Oversee duties concerned with maintenance of grounds, parking lots, driveways, including landscaping, cleanup, snow removal and exterior Southlake property.

• Oversee exterior equipment such as generator, transformer HVAC equipment on the roof. Making sure that all equipment is checked and preventative maintenance is done to meet any and all standards.

• Ensure preventive maintenance is performed and logged for Electrical, Lighting, Plumbing, Water Systems, HVAC, Beds, Doors, Laundry equipment, Kitchen Equipment, Fire Safety, Boilers, Eye wash stations and Daily temperatures are performed except those services performed under service contracts.

• Ensure that all records and licenses are up to date for Maintenance, Laundry and Housekeeping.

• Conduct ongoing quality inspections and reports.

• Ensure appropriate processes and controls are in place at the floor level to efficiently manage resources (Staff and Supplies).

• Coordinates equipment and furnishing repairs.

• Coordinates fire drills and annual codes per Extendicare policies.

• Manages all facility contracts, pest control, waste removal, confidential shredding, linen, window cleaning, security services, groundskeeping, laundry contracts, fire alarm services, HVAC services, electrical services, plumbing services, elevator services, flooring, furniture and general contractors.

• Maintaining liaison with regulatory bodies and awareness of regulations impacting one environmental cleaning and building standards.

• Hire, fire and orient staff in all 3 departments (Laundry, Maintenance & Housekeeping) on WHMIS, all codes and proper handling of all chemicals.

• Contract procurements for various projects and develop cost analysis for such projects.

• Monitors and approves purchases associated with the designated portion of the budget assigned, including housekeeping supplies, laundry supplies, maintenance supplies and outside contractors.

• Manages all aspects within the laundry department, staff, laundry supplies, linen and equipment.

• Manages all aspects within the housekeeping department, staff, chemicals, paper products and equipment.

• Ensures all housekeeping chemicals meet all safety requirements and are effective products.

• Interacts with staff, residents and family members to ensure environmental services are met.

• Ensures staff scheduling, works assignments, payroll and attendance management are met.

• Operates within the guidelines as determined by CUPE collective agreement. (union)

• Assists in the development of the annual budget and monitors operations in relation to staffing, supplies, linen, maintenance contracts and capital equipment.

• Liaison to Southlake Medical Center both 5th floor occupants and hospital counterpart.

• Performs other duties as assigned by the Executive Director.

Education and Experience

• Building Environmental Systems (BES) preferred, WHIMIS certified, Health and Safety certified.

• Environmental Management experience 3 years preferred.

• Minimum 3 years of Long-Term Care experience and 3 years management experience preferred.

• Canadian Healthcare Housekeepers’ Association (CHHA) Member

Physical and Mental Demands

• Some physical demands, walking, lifting and climbing.

• Able to assist maintenance.

• Able to be on-call and able to respond to emergency calls and assist when needed.

• Work is performed both in office environment and facility. Some hands-on maintenance work.

Time Type

Full time

Compensation Details

Compensation will be discussed during the recruiting process.

We are dedicated to enhancing the quality of life for residents in our long-term care home. When you join us, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

We are committed to fostering an accessible, inclusive, and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request.