F&B Host - Gordon Ramsay (PT) - River Rock Casino Resort

River Rock Casino Resort; Richmond; On-site; CAD 21,000 - 30,000; Part time

Job summary

Gordon Ramsay Steak in Richmond, BC is seeking a Part Time Front Line Host to welcome guests and manage seating in a fast-paced, premium dining environment.

You will greet guests warmly, guide them through menus, coordinate seating, and support service rhythm while upholding Chef Ramsay's standards of excellence and guest satisfaction.

Qualifications

• Flexible availability including evenings, weekends, and holidays.
• Experience using OpenTable is an asset.
• Minimum 1 year in a restaurant or lounge environment.
• Strong organizational skills with ability to work independently.
• Commitment to refined, memorable guest experiences and teamwork.
• Serving It Right certification and ability to clear a criminal record check.

Responsibilities

• Guest Welcome — Create a warm, polished welcome for every guest.
• Seating & Menu Presentation — Greet and seat guests professionally.
• Guest Engagement — Highlight features and guide guests through their dining experience.
• Menu Knowledge — Explain menu items and beverages accurately.
• Service Support — Assist the serving team to maintain premium service.
• Opening & Closing Duties — Prepare host stand for guest readiness.
• Waitlist & Reservations — Maintain accurate waitlists and seating records.
• Communication — Coordinate with servers and back-of-house for smooth flow.
• Allergen & Compliance — Be informed about allergens and regulatory requirements.

Skills

OpenTable experience

Guest service

Team collaboration

Education

Serving It Right certification

Job description

Part Time Front Line Richmond, BC, CA

10 days ago Requisition ID: 1246

Salary Range: $18.25 To $18.25 Annually

As a Host at Gordon Ramsay Steak, you are the first point of welcome to River Rock’s most iconic culinary destinations—a bold, high energy steakhouse defined by Chef Gordon Ramsay’s unmistakable standards of excellence. This is a space where refined service meets theatrical culinary craft, where every detail matters, and where the guest experience begins the moment they step through the door.

You set the tone for the room, greeting guests with warmth, confidence, and polished professionalism while managing reservations, coordinating seating, and supporting the seamless flow of a fast paced, premium dining environment. Whether you’re presenting menus, highlighting signature dishes, guiding guests through their experience, or communicating key details to the serving team, you play a vital role in delivering the attentive, elevated, and memorable service that defines Gordon Ramsay Steak.

Your poised presence, meticulous attention to detail, and commitment to exceptional hospitality help create the dynamic, welcoming environment that keeps guests returning to River Rock for Chef Ramsay’s world class dining experience.

Key Responsibilities

• Guest Welcome — Create a warm, polished welcome for every guest, establishing an elevated and memorable first impression.
• Seating & Menu Presentation — Greet and seat guests according to their preferences, presenting menus with professionalism and ease.
• Guest Engagement — Engage guests as they are being seated to highlight daily features, understand dining needs, and communicate key details to the serving team.
• Menu Knowledge — Provide accurate explanations of menu items, beverages, and preparation methods when required.
• Service Support — Support the serving team to maintain seamless, attentive service throughout the dining room.
• Opening & Closing Duties — Perform opening and closing responsibilities to ensure the lounge and host stand remain guest ready at all times.
• Waitlist & Reservations — Maintain accurate waitlists, reservations, and seating records to support smooth flow and timely service.
• Strategic Table Allocation — Allocate tables strategically to uphold service excellence, confirming availability through clear communication with server assistants.
• Operational Support — Assist Porters and Server Assistants with running food and beverages, resetting tables, and maintaining a steady service rhythm.
• Cross Team Communication — Communicate effectively with back of house teams and management to anticipate needs and resolve issues proactively.
• Allergen & Menu Awareness — Stay fully informed about the menu, including allergen details, to provide accurate, confident guidance to guests.
• Regulatory Compliance — Ensure compliance with licensing laws, health and safety standards, and all regulatory requirements.
• Additional Duties — Perform other duties as assigned to support the overall guest experience.

Qualifications

• Flexible Availability — Must be available to work evenings, weekends, and holidays.
• Experience using the OpenTable platform is an asset.
• Minimum 1 year of experience in a restaurant or lounge environment.
• Strong organizational skills with the ability to plan effectively and work independently with minimal supervision.
• A strong commitment to providing refined, memorable guest experiences while supporting a positive, collaborative team environment.
• Serving It Right certification.
• Ability to clear a criminal record check.

Work Environment Considerations

This role requires standing for extended periods and supporting the operation during non-traditional hours—including evenings, weekends, and holidays—as part of delivering exceptional guest experiences in a high energy, premium dining environment.

Our Companies are committed to fostering a diverse, equitable, and inclusive workplace and welcome applications from all qualified team members. Accommodation is available throughout the recruitment and selection process. Candidates requiring accommodation are encouraged to contact Human Resources at any stage of the process.

We thank all applicants for their interest; however, only those selected for further consideration will be contacted.