Expert Trust Services - Estate settlement (Hybrid)

National Bank; Montreal; On-site; CAD 90,000 - 120,000; Full time

Job summary

National Bank is seeking an experienced Estate Manager to oversee a diverse residential property portfolio in Quebec. This hands-on role requires coordinating multiple estates, staff, and vendors while upholding the highest standards of service and discretion.

You will manage luxury short-term rentals in Mont‑Tremblant and Bois‑Franc, negotiate with contractors, and drive renovations and improvements within budget and schedule.

Qualifications

• Experience managing private estates, luxury residential properties, hospitality operations, or high-end real estate portfolios.
• Strong project management skills with the ability to coordinate multiple priorities simultaneously.
• Experience managing vendors, contractors, and household or maintenance staff.
• Excellent organizational skills and exceptional attention to detail.
• Strong negotiation and relationship management abilities.
• A proactive, resourceful, and solutions-oriented approach.
• The ability to work independently while maintaining complete discretion and confidentiality.
• Excellent communication and interpersonal skills.
• A professional, approachable, and collaborative personality.

Responsibilities

• Overseeing the daily operations and maintenance of a large private estate in Quebec, ensuring the property is maintained to the highest standards.
• Recruiting, managing, and coordinating estate staff, including housekeeping, maintenance personnel, gardeners, and other household support staff.
• Sourcing, negotiating, and managing relationships with contractors, suppliers, and service providers.
• Planning and overseeing renovation, maintenance, and improvement projects, ensuring they are completed on time, within budget, and to the highest quality standards.
• Managing luxury short-term rental properties in Mont‑Tremblant and Bois‑Fran​c, including guest communications, bookings, property readiness, and issue resolution.
• Identifying potential real estate acquisition opportunities by reviewing listings and conducting market research throughout Quebec, including monitoring Centris and other relevant sources.
• Serving as the primary point of contact for all property‑related operations and proactively identifying opportunities to improve efficiency and preserve asset value.
• Coordinating administrative activities related to the estate and property portfolio, including scheduling, documentation, reporting, invoicing, and follow‑up with vendors and stakeholders.

Skills

Estate management

Project management

Vendor management

Attention to detail

Negotiation

Discretion

Job description

We are looking for an experienced, highly organized, and proactive Estate Manager to oversee the daily operations of our residential property portfolio.

This is a hands‑on role for someone who takes pride in maintaining exceptional standards, enjoys solving problems, and can seamlessly manage multiple projects, vendors, and properties simultaneously.

If you’re someone who thrives in a fast‑paced environment, has exceptional attention to detail, and enjoys taking ownership, we’d love to hear from you.

CA$90,000.00–CA$120,000.00 yearly

Permanent, Full-time

What You’ll Do

• Overseeing the daily operations and maintenance of a large private estate in Quebec, ensuring the property is maintained to the highest standards.
• Recruiting, managing, and coordinating estate staff, including housekeeping, maintenance personnel, gardeners, and other household support staff.
• Sourcing, negotiating, and managing relationships with contractors, suppliers, and service providers.
• Planning and overseeing renovation, maintenance, and improvement projects, ensuring they are completed on time, within budget, and to the highest quality standards.
• Managing luxury short-term rental properties in Mont‑Tremblant and Bois‑Franc, including guest communications, bookings, property readiness, and issue resolution.
• Identifying potential real estate acquisition opportunities by reviewing listings and conducting market research throughout Quebec, including monitoring Centris and other relevant sources.
• Serving as the primary point of contact for all property‑related operations and proactively identifying opportunities to improve efficiency and preserve asset value.
• Coordinating administrative activities related to the estate and property portfolio, including scheduling, documentation, reporting, invoicing, and follow‑up with vendors and stakeholders.

What We’re Looking For

We’re looking for someone who combines professionalism with a practical, hands‑on mindset.

• Experience managing private estates, luxury residential properties, hospitality operations, or high‑end real estate portfolios.
• Strong project management skills with the ability to coordinate multiple priorities simultaneously.
• Experience managing vendors, contractors, and household or maintenance staff.
• Excellent organizational skills and exceptional attention to detail.
• Strong negotiation and relationship management abilities.
• A proactive, resourceful, and solutions‑oriented approach.
• The ability to work independently while maintaining complete discretion and confidentiality.
• Excellent communication and interpersonal skills.
• A professional, approachable, and collaborative personality.