Experienced Legal Transcription Production Specialist

LTG Investments LLC; Canada; Remote; CAD 40,000 - 60,000; Full time

Job summary

A recruitment firm is seeking a skilled Virtual Assistant, specifically in legal support, to handle various tasks including transcript production, workflow management, and client communication. The ideal candidate should have a keen attention to detail and be able to work in high-pressure situations while maintaining excellent English proficiency. Flexible working options and an opportunity to make a positive impact are included in this role.

Benefits

Flexible working options

Opportunity to make a positive impact

Qualifications

• Experience in the legal field, especially litigation.
• Ability to work full-time aligned with U.S. Eastern Standard Time.
• Comfortable using various software tools.

Responsibilities

• Proofreading and formatting transcript files for accuracy.
• Tracking jobs and ensuring timely delivery to clients.
• Liaising between attorneys, court reporters, and vendors.

Skills

Attention to detail

English proficiency

Stress management

Technical proficiency

Tools

Microsoft Word

Adobe Acrobat

RB9/OMTI

CRM software

Job description

We are a recruitment firm that specializes in connecting skilled Virtual Assistants with business owners for direct hire roles.

Our firm ensures that 100% of the assistant’s salary goes directly to the Virtual Assistants—there are no hidden fees, deductions, or costs for the assistants.

We post job openings for direct hire!

The Role

Key Responsibilities:

Transcript Production & Review

• Receive transcript files from offshore vendors and perform line-by-line proofreading for accuracy in spelling, formatting, case style, and honorifics (e.g., Mr./Ms.).

• Format transcripts in Microsoft Word and RB9 (OMTI), ensuring compliance with legal document standards.

• Correct grammar, sentence structure, and inaudibles with contextual judgment, especially in Spanglish, Creole, or heavily accented English.

• Attach client exhibits and supplemental materials to final transcripts in a clean, organized manner.

Project & Workflow Management

• Track all active transcript jobs, monitoring turnaround timelines and ensuring on-time delivery to clients.

• Coordinate with court reporters and transcription vendors to receive missing files, worksheets, and exhibits.

• Use Dropbox, Microsoft Teams, and shared calendars to manage job assignments and prioritize urgent requests.

• Maintain accurate internal status logs, identifying bottlenecks and escalating issues when needed.

Client & Vendor Communication

• Provide regular updates to clients on transcript status via email and phone.

• Serve as liaison between U.S.-based attorneys, court reporters, and offshore vendors using WhatsApp, email, and phone systems.

• Ensure all communication is clear, professional, and responsive—especially under time-sensitive conditions.

• Handle high-pressure requests (e.g., rush transcript needed in 2 hours) with calm, efficient follow-through.

Quality Assurance & Legal Standards

• Uphold strict quality control measures, reviewing every transcript as a reflection of the YM Legal Services brand.

• Catch small but critical details—e.g., incorrect salutations, wrong party names, formatting inconsistencies—before delivery.

• Understand litigation workflows and court filing procedures to contextualize transcript use and ensure legal compliance.

Technology & Systems Use

• Operate within RB9/OMTI for transcript finalization and metadata entry.

• Navigate Dropbox, Microsoft Teams, Adobe Pro, and internal calendars to manage work efficiently.

• Set up and use VoIP communication systems (e.g., Google Voice) to receive/transmit U.S.-based client calls.

• Work comfortably in CRM and project management platforms (training provided if needed).

Ideal Profile

Key Qualifications:

•Experience in the legal field, ideally in litigation or deposition support.

• Demonstratedattention to detail– must be naturally thorough and highly organized.

• StrongEnglish proficiency– both verbal and written.

• Ability to work full-time, aligned with U.S.Eastern Standard Time (9:00 AM – 5:00 PM EST).

• Comfortable using software such asMicrosoft Word, Adobe Acrobat, Teams, Dropbox, and RB9/OMTI(training provided).

• Ability to handlehigh-pressure situationsand client urgency with calm and effective communication.

• Must be tech-savvy and able to quickly learn new systems and tools.

• Must have reliable internet and access to phone solutions such asGoogle Voice or CRM-integrated calling.

What's on Offer?

• Opening within a company with a solid track record of success
• Flexible working options
• Opportunity to make a positive impact