Experience & Presentation Specialist, Event Experience Team (EXT)

Maple Leaf Sports & Entertainment; Toronto; On-site; CAD 60,000 - 70,000; Full time

Job summary

Maple Leaf Sports & Entertainment in Toronto is seeking an Experiences & Presentation Specialist to lead MLSE's activation crew and shape fan experiences across hockey, basketball, soccer and football properties. You will design activations, manage runs of show, and coordinate with internal teams to deliver engaging event presentations.

Responsibilities include recruiting and training hourly staff, scripting, show-calling, coordinating with vendors, and post-event evaluation to measure impact.

Qualifications

• Post-Secondary education in event management or marketing.
• 3+ years’ experience in event management, experiential marketing and team leadership with a focus on live event presentation.
• Proficiency in office applications (PowerPoint, Excel, Word, Outlook).
• Strong organizational and project management skills, with the ability to handle multiple tasks and deadlines effectively.
• Excellent communication and interpersonal skills, with the ability to collaborate with diverse teams and stakeholders.
• Familiarity with event technology and audiovisual equipment is an asset.
• Flexibility to work evenings and weekends as required for event execution.
• High level of comfort leading hockey, basketball, soccer and football properties.

Responsibilities

• Lead MLSE’s hourly Activation Crew (brand ambassadors), recruiting and training to ensure effective activation execution.
• Ideate, develop and execute activations and event presentation elements, including scripting and run-of-show planning.
• Create content for event presentations with internal teams (graphic and multimedia elements).
• Oversee setup, rehearsal and execution of presentation elements during events.
• Engage with stakeholders to align activation objectives and deliver on client vision.
• Coordinate with external vendors to source equipment and services, managing budgets.
• Conduct post-event reviews and analyze performance metrics for improvements.
• Maintain high-quality standards across all presentation materials and setups.

Skills

Event management

Experiential marketing

Team leadership

Show calling

Education

Post-Secondary education in event management or marketing

Tools

PowerPoint

Excel

Outlook

Word

Job description

Powered by Passion. United by Purpose. Build for Impact.At Maple Leaf Sports & Entertainment Partnership (MLSE), we exist to deliver the ultimate fan experience by lifting trophies, spirits, and communities – united as one.We're more than a workplace. We are a team of passionate people, boldly building the future of sport and entertainment, together. We believe in the power of play, the strength of collaboration, and the energy that comes from showing up with purpose.From the ice to the pitch, the hardwood to the digital arena, we’re proud to be the driving force behind the Toronto Maple Leafs (NHL), the Toronto Raptors (NBA), Toronto FC (MLS), Toronto Argonauts (CFL) and development teams with the Toronto Marlies (AHL), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.We bring these teams – and world-class entertainment – to life at our iconic venues, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. Off the field, we serve up elevated dining at e11even, Real Sports, and our signature club spaces like Hot Stove Club, ScotiaClub, and Platinum Club.Through MLSE Foundation and MLSE LaunchPad, we use the power of sport to help youth facing barriers reach their full potential. Since 2009, we’ve invested more than $45 million into Ontario communities - and we’re just getting started.This is what it means to be One MLSE: a culture where everyone plays a role, everyone belongs, and everyone contributes to something bigger than themselves.So, if you're ready to play with purpose, grow with passion, and win as one, we’d love to have you on our team.** We know that great candidates come from a variety of backgrounds and experiences. Even if you do not meet every qualification listed, we encourage you to apply. Your unique perspective, transferable skills, and lived experience may be exactly what we’re looking for. **Job DescriptionThe Experiences & Presentation Specialist manages MLSE’s 100-person part-time activation crew while playing a key role in the shaping and execution of our organization’s fan activations, experiences and event presentation elements. This includes strategically and creatively designing engaging programming elements, coordinating with internal and external stakeholders, and ensuring that all elements are executed flawlessly. The ideal candidate will have a passion for leadership, a strong background in experiential marketing, event presentation, and be able to demonstrate insight into the hockey, basketball, football and soccer spheres.What You'll be Doing:Leadership & Team Management: Recruit, hire, train and lead MLSE’s hourly Activation Crew (brand ambassadors), providing guidance, support, and direction that will ensure effective execution of all activations, experiences and events, while fostering a collaborative and high-performing team environment.Event Programming and Presentation: Ideate, develop and execute activations, experiences and event presentation elements, including but not exclusive to programming features, scripting, stage-managing, show-calling and building runs of show for a wide-ranging and robust calendar.Content Creation: Collaborate with internal teams to curate content for event presentations. This includes developing creative, graphic, and multimedia elements that enhance the overall event experience.Coordination & Execution: Oversee the setup, rehearsal, and execution of presentation elements during events. Ensure that all technical and logistical aspects are managed efficiently and that presentations run smoothly.Stakeholder Engagement: Work closely with the event operations and strategy and growth teams, along with clients and other stakeholders to understand activation, experience and event objectives, ensuring that EXT delivers on their vision.Vendor Management: Coordinate with external vendors and partners to source presentation equipment and services. Manage relationships and ensure that vendor deliverables are met on time and on budget.Quality Assurance: Conduct thorough reviews of presentation materials and setups to ensure high-quality standards. Address any issues or concerns promptly and make necessary adjustments to improve the presentation experience.Post-Event Evaluation: Assess the effectiveness of each experience, activation or event, gather feedback from key stakeholders and participants, analyze performance metrics, and make recommendations for improvements.What You'll Bring:Post-Secondary education or a certificate/diploma in event management or marketing.3+ years’ experience in event management, experiential marketing and team leadership with a focus on live event presentation, show calling and operational planning & execution.Proficiency in office applications (PowerPoint, Excel, Word, Outlook).Strong organizational and project management skills, with the ability to handle multiple tasks and deadlines effectively.Excellent communication and interpersonal skills, with the ability to collaborate with diverse teams and stakeholders.Familiarity with event technology and audiovisual equipment is an asset.Flexibility to work evenings and weekends as required for event execution.High level of comfort leading hockey, basketball, soccer and football properties.Job Posting Compensation Range/Rate:60,000-70,000We’re glad you’re here. Once you apply, we’ll follow up by email, and you can track everything in your Candidate Portal. Want instant updates? Opt-in for SMS notifications to stay in the loop.At MLSE, we are committed to building an equitable, diverse and inclusive organization. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email [e-mail]. This email is only for accommodation requests. Resumes sent to this email address will not be considered.