executive housekeeper

Sunshine Village Ski & Snowboard Resort; Banff; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading ski resort in Banff is seeking a Housekeeping Supervisor to oversee housekeeping operations and staff. The ideal candidate will have a Bachelor's degree, relevant experience, and strong communication skills. Responsibilities include managing staff, ensuring safety standards, and maintaining inventory. The position offers various benefits, including health care and on-site housing options.

Benefits

Dental plan

Disability benefits

Health care plan

Free parking

On-site housing options

Subsidized public transportation

Team building opportunities

Transportation provided by employer

Parking available

Wellness program

Qualifications

• 2 to 3 years of experience in a supervisory role.
• CPR and WHMIS certifications required.

Responsibilities

• Establish and implement operational procedures.
• Supervise housekeeping staff and coordinate activities.
• Ensure safety standards and departmental policies are met.

Skills

Client focus

Dependability

Excellent oral and written communication

Team player

Education

Bachelor's degree

Tools

MS Office

Inventory control software

Job description

Overview

Languages: English

Education:

• Bachelor's degree

Experience: 2 years to less than 3 years

Work setting:

• On site (work must be completed at the physical location; remote work not available)

Work environment

• Staff accommodation available
• 50 - 100 rooms
• Hotel, motel, resort
• Ski centre/resort

Responsibilities

Tasks

• Establish operational procedures
• Implement procedures to prevent infection during special situations and outbreaks
• Select and purchase equipment and supplies
• Plan and coordinate activities of housekeeping supervisors and staff
• Inspect assigned areas
• Supervise staff
• Coordinate contract services
• Ensure safety standards and departmental policies are met
• Conduct performance evaluations and appraisals
• Maintain inventory of supplies, equipment, and uniforms
• Supervise in-house laundry services and coordinate their operations
• Schedule and assign duties to housekeeping staff
• Coordinate dry cleaning and valet services
• Respond to guest complaints
• Provide coaching
• Document work completed
• Coordinate, assign, and review work
• Proficiency in MS Office

Supervision

• Manage more than 20 staff members

Credentials

• CPR Certificate
• WHMIS Certificate

Experience and specialization

• Knowledge of inventory control software

Documentation knowledge

• Accident and incident reports

Additional information

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Fast-paced environment
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral and written communication
• Flexibility
• Initiative
• Interpersonal awareness
• Judgment
• Organized
• Reliability
• Team player

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan

Other benefits

• Free parking
• On-site housing options
• Subsidized public transportation
• Team building opportunities
• Transportation provided by employer
• Parking available
• Wellness program

Employment groups

This employer promotes equal employment opportunities for all applicants, including:

• Support for newcomers and refugees with foreign credential recognition
• Development and maintenance of relationships with indigenous communities and businesses