Executive Director/Area Manager- Seniors Living Retirement

S&R Group; Kitchener; On-site; CAD 120,000 - 170,000; Full time

Job summary

S&R Seniors Living is seeking an Executive Director to lead a beautiful downtown Sarnia property with a focus on exceptional resident care and community partnerships. You will oversee multiple teams, align operations with the organization’s Mission and Core Values, and drive ongoing excellence in service delivery.

The role requires proven leadership, strong communication, and the ability to coach staff toward higher performance while managing budget controls and partnerships within the community.

Qualifications

• Demonstrated leadership of multiple teams in a retirement/hospitality setting.
• Strong communication and stakeholder management.
• Ability to coach and mentor staff to improve efficiency and creativity.
• Experience in budgeting and revenue/expense control within a caregiving environment.

Responsibilities

• Lead the community operations to align with Mission, Vision and Core Values of S&R.
• Ensure resident-centered care and services across the community.
• Oversee hiring, performance management and disciplinary actions as needed.
• Manage daily operations and drive revenue while maintaining budgetary controls.

Skills

Leadership

Communication

Negotiation

Problem solving

Coaching & mentoring

Job description

Company Description

At S&R Seniors Living, \"We LOVE our Residents\". Our affection for our residents runs far deeper than a brand or a logo—this philosophy envelops all that we do. Dedicated to our residents, our role is to ensure their good physical and emotional well-being, and to tend the needs of the heart. We are looking for people who, like us, believe the work we do has a positive impact on their community and that together we can continue supporting our Residents and their families.

Company Description

At S&R Seniors Living, \"We LOVE our Residents\". Our affection for our residents runs far deeper than a brand or a logo—this philosophy envelops all that we do. Dedicated to our residents, our role is to ensure their good physical and emotional well-being, and to tend the needs of the heart. We are looking for people who, like us, believe the work we do has a positive impact on their community and that together we can continue supporting our Residents and their families.

Job Description

This is an opportunity to express your leadership and command skills to lead a beautiful property in downtown Sarnia with a view of the St. Clair river. If you care about providing an outstanding seniors living service, have the ability to lead multiple teams, and can connect with partners in our community, consider applying for the Executive Director role!

Responsibilities

• Promote and live the Mission, Vision and Core Values of S&R
• Facilitate and promote resident choice and resident centered value within the community
• Maintain standards in the community that are within our policies and standards
• Oversee the daily operations of all resident services in the community
• Leading team to excellence by having a clear vision of what needs to be accomplished
• Responsible for hiring, performance management, discipline and termination of applicable team members
• Maximize revenue and control expenses to budget

Behavioural Competencies

• Exhibit a highly developed ability to actively listen, negotiate and communicate goals; share knowledge, experience and responsibility when dealing with direct reports, employees and residents
• Demonstrates flexibility and creativity in problem solving and overall management
• Forward, independent and innovative thinking
• Experienced in directing, managing, coaching and mentoring staff to motivate and bring about efficiency and creativity
• Provide professional coaching and guidance to direct reports

#SRIND

Primary Requirements

• Proven experience and skills in creating brand awareness, engaging clients, and facilitating public education and awareness about the Retirement Home
• Proven performance in general administration, sales and marketing
• Understand and promote a “Hospitality” environment within the home
• Excellent Leadership skills – To Lead, Inspire, Motivate and Drive established team

Qualifications

• Good administrative and team support skills needed
• Previous experience in a Retirement or Residential Care or Hospitality setting essential
• Prior management and “team lead” experience needed
• A working knowledge of the marketplace and the needs of seniors
• Previous experience in marketing, preferably in residential care
• Excellent interpersonal and communication skills
• Working knowledge or capacity to understand relevant legislation
• Although not required, experience in care or being an RPN is helpful

Additional Information

While our Applicant Tracking System uses some AI-enhanced tools, every decision throughout screening, assessing, and selecting candidates is made by real people on our team.

This posting is for an upcoming vacancy.