Executive Director/Area Manager- Seniors Living Retirement

S&R Group of Companies; Kitchener; On-site; CAD 80,000 - 90,000; Full time

Job summary

Executive Director/Area Manager- Seniors Living Retirement at S&R Group of Companies in Canada seeks a decisive leader to guide a senior living community, ensure resident well‑being, and drive performance across departments. You will oversee operations, staffing, budgeting and partnerships, promoting a hospitality culture and adherence to standards while delivering exceptional resident experiences.

This is a full‑time, on‑site role in downtown Canada with responsibility for revenue growth and

Qualifications

• Proven experience in creating brand awareness and engaging clients.
• Proven performance in general administration, sales and marketing.
• Understand and promote a hospitality environment within the home.

Responsibilities

• Promote and live the Mission, Vision and Core Values of S&R.
• Facilitate resident choice and resident-centered value within the community.
• Maintain standards within policies and standards.
• Oversee daily operations of all resident services.
• Lead team to excellence with a clear vision of outcomes.
• Responsible for hiring, performance management, discipline and termination of team members.
• Maximize revenue and control expenses to budget.
• Demonstrate strong listening, negotiation and communication with reports, employees and residents.
• Display flexibility and creativity in problem solving and management.
• Forward, independent and innovative thinking.
• Provide coaching and guidance to direct reports.

Skills

Leadership

Communication

Public education outreach

Brand awareness

Client engagement

Sales and marketing

Job description

Executive Director/Area Manager- Seniors Living Retirement

• Full-time


• Department: Office


• Compensation: CAD 80,000 - CAD 90,000 - yearly

At S&R Seniors Living, \"We LOVE our Residents\". Our affection for our residents runs far deeper than a brand or a logo—this philosophy envelops all that we do. Dedicated to our residents, our role is to ensure their good physical and emotional well-being, and to tend the needs of the heart. We are looking for people who, like us, believe the work we do has a positive impact on their community and that together we can continue supporting our Residents and their families.

This is an opportunity to express your leadership and command skills to lead a beautiful property in downtown Sarnia with a view of the St. Clair river. If you care about providing an outstanding seniors living service, have the ability to lead multiple teams, and can connect with partners in our community, consider applying for the Executive Director role!

Responsibilities

• Promote and live the Mission, Vision and Core Values of S&R


• Facilitate and promote resident choice and resident centered value within the community


• Maintain standards in the community that are within our policies and standards


• Oversee the daily operations of all resident services in the community


• Leading team to excellence by having a clear vision of what needs to be accomplished


• Responsible for hiring, performance management, discipline and termination of applicable team members


• Maximize revenue and control expenses to budget


• Exhibit a highly developed ability to actively listen, negotiate and communicate goals; share knowledge, experience and responsibility when dealing with direct reports, employees and residents


• Demonstrates flexibility and creativity in problem solving and overall management


• Forward, independent and innovative thinking


• Experienced in directing, managing, coaching and mentoring staff to motivate and bring about efficiency and creativity


• Provide professional coaching and guidance to direct reports

#SRIND

Primary Requirements

• Proven experience and skills in creating brand awareness, engaging clients, and facilitating public education and awareness about the Retirement Home


• Proven performance in general administration, sales and marketing


• Understand and promote a “Hospitality” environment within the home


• Excellent Leadership skills – To Lead, Inspire, Motivate and Drive established team

Qualifications

• Good administrative and team support skills needed


• Previous experience in a Retirement or Residential Care or Hospitality setting essential


• Prior management and “team lead” experience needed


• A working knowledge of the marketplace and the needs of seniors


• Previous experience in marketing, preferably in residential care


• Excellent interpersonal and communication skills


• Working knowledge or capacity to understand relevant legislation


• Although not required, experience in care or being an RPN is helpful

While our Applicant Tracking System uses some AI-enhanced tools, every decision throughout screening, assessing, and selecting candidates is made by real people on our team.

This posting is for an upcoming vacancy.