Events, Outreach and Volunteer Management Coordinator

ICNA; Mississauga; On-site; CAD 55,000 - 75,000; Full time

Job summary

ICNA Relief Canada seeks an organized Events, Outreach and Volunteer Management Coordinator to lead planning for conferences, community events, and fundraising activities. You will build relationships with mosques, community groups, NGOs, schools, and donors while managing volunteers and programs.

The role requires strong communication, project management, and budgeting skills, with flexibility for evenings and weekends as needed. In-person work will be required to engage with communities.

Qualifications

• Diploma or degree in Event Management, Communications, Marketing, Public Relations, or Non-profit Management.
• Experience working in a non-profit, charitable, community-based, or faith-based organization.
• Experience with fundraising campaigns, sponsorships, donor relations, and volunteer management.

Responsibilities

• Plan, coordinate, and deliver conferences, community events, fundraising activities, workshops, and programs, overseeing logistics and budgets.
• Develop and maintain relationships with mosques, Islamic centers, NGOs, schools, donors, and community partners to expand reach.
• Coordinate promotional campaigns through social media, newsletters, email, and networks to increase attendance and participation.
• Support fundraising campaigns, sponsorship development, donor relations, and funding opportunities.
• Recruit, onboard, train, schedule, supervise, and recognize volunteers for positive experiences.

Skills

Event planning

Communication

Public speaking

Volunteer management

Budget management

Education

Event Management

Communications

Public Relations

Non-profit Management

Tools

MS Office

Google Workspace

Email marketing tools

Job description

Events, Outreach and Volunteer Management Coordinator

• 6120 Montevideo Rd #1, Mississauga, ON, L5N 3W5 View on Map

Full-time
Weekends as needed, Evenings as needed
Work Location: In person

Job Summary:
ICNA Relief Canada is a department of ICNA Canada, working in the field of community and social development. The Islamic Circle of North America (ICNA) is federally registered in Canada as a charitable organization since 1970. We have built a widely respected reputation through our community welfare work. ICNA Relief Canada is dedicated to reaching out at home and abroad through a wide range of aid and rehabilitation projects; in particular, we endeavor to respond effectively to victims of natural disasters internationally.
We, at ICNA Relief Canada, are seeking an organized, proactive, and community-focused Events, Outreach and Volunteer Management Coordinator to lead event planning, community engagement, fundraising initiatives, partnership development, and volunteer management.
The successful candidate will coordinate organizational events and outreach campaigns, build relationships with community organizations and stakeholders, support fundraising goals, and recruit, train, and manage volunteers. This role requires strong communication, project management, and organizational skills, along with a passion for community engagement and advancing the organization’s mission.

Key Responsibilities

• Events & Programs: Plan, coordinate, and deliver conferences, community events, fundraising activities, workshops, and other organizational programs, overseeing logistics, registration, vendors, speakers, budgets, and post-event evaluations.
• Community Outreach & Partnerships: Develop and maintain relationships with mosques, Islamic centers, community organizations, NGOs, schools, businesses, donors, and other stakeholders to expand organizational reach and engagement.
• Marketing & Communications: Coordinate promotional campaigns through social media, newsletters, email, and community networks to increase event attendance, awareness, and participation.
• Fundraising & Donor Engagement: Support fundraising campaigns, sponsorship development, donor relations, and funding opportunities to contribute to organizational fundraising objectives.
• Volunteer Management: Recruit, onboard, train, schedule, supervise, and recognize volunteers, ensuring effective participation and a positive volunteer experience.
• Community Representation: Represent the organization at public events and community meetings, deliver presentations when required, and communicate the organization’s mission and initiatives.
• Administration & Budgeting: Manage event budgets, vendor contracts, invoices, schedules, documentation, registration systems, and related administrative responsibilities.
• Reporting & Evaluation: Track event outcomes, volunteer participation, outreach effectiveness, fundraising performance, and stakeholder engagement; prepare reports and recommend improvements.
• Compliance & Safety: Ensure events, fundraising activities, and volunteer programs follow applicable legal requirements, safety standards, and organizational policies.
• Team Collaboration: Work closely with leadership and internal teams to align events, outreach, and volunteer initiatives with organizational priorities.

Qualifications

• Diploma or degree in Event Management, Communications, Marketing, Public Relations, Non-profit Management, or a related field; equivalent experience will be considered.
• Experience working in a non-profit, charitable, community-based, or faith-based organization.
• Experience with fundraising campaigns, sponsorships, donor relations, volunteer management and community partnerships.
• Experience coordinating events, managing budgets, working with vendors, and handling administrative documentation.
• Familiarity with volunteer management systems, event registration platforms, and digital marketing tools.
• Strong organizational, project management, and multitasking skills.
• Excellent written and verbal communication, interpersonal, and public speaking skills.
• Proficiency in Microsoft Office, Google Workspace, social media, and digital communication tools.
• Ability to build and maintain positive relationships with volunteers, donors, community partners, and stakeholders.
• Ability to work independently and collaboratively in a team-oriented environment.
• Flexibility to work occasional evenings and weekends to support events and community activities.

ICNA Canada’s vision is to build an exemplary Muslim community by spreading the message of Islam, nurturing followers, building a strong team, and offering help to all humanity without bias.