Event Security Supervisor (Exhibition Center)

West Egg Security; Ontario; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player in security solutions is looking for an Event Security Supervisor to enhance their team. This role promises a dynamic environment where you'll oversee security operations, ensuring safety and professionalism across various locations. With a strong emphasis on customer service, you'll act as a liaison between management and clients while fostering a culture of continuous improvement. This position offers excellent growth opportunities, paving the way for future careers in law enforcement or corporate security. If you are dedicated to making a difference in the security field, this is the perfect opportunity for you.

Benefits

Dental Care

Extended Health Care

Life Insurance

Qualifications

• Minimum of two years of security supervisor experience in Canada.
• Must possess a valid Security Guard License.

Responsibilities

• Oversee, train, and deliver advanced security services across various sites.
• Monitor assigned areas and respond to emergencies and law enforcement calls.

Skills

Security Management

Customer Service

Communication Skills

Crisis Management

Education

High School Diploma

Tools

Security Systems

Job description

Event Security Supervisor - Exhibition Center

Pay: $25 / hr

Job Type: Full Time

Job Location: Toronto Downtown, Ontario

Room for growth into a variety of positions and promotions!

SECURITY DONE DIFFERENTLY! A CUSTOMER SERVICE BASED APPROACH.

West Egg Security offers strategic security solutions and customized human resource planning and management to organizations across diverse industries. Our management team, led by professionals with decades of people management experience in varied vertical markets, provides an unparalleled level of support to our partners and team members.

We are currently seeking a skilled Event Security Supervisor to join our team. In this role, Supervisors will oversee, train, and deliver a highly visible and advanced level of security service across various sites within the GTA. The primary focus will be on servicing different locations in Toronto with professionalism, competence, and a courteous demeanor.

We are looking for an individual who embodies integrity, respect, and a strong sense of responsibility to ensure the safety and security of all individuals on site. This position offers an excellent opportunity to enhance your security expertise and pursue future careers in law enforcement, such as with the Toronto Police Services, Parking Enforcement, Constable Services, or corporate security roles within the exhibition security sector. If you are driven to contribute significantly to the security field and seek professional growth, we encourage you to apply.

Job Duties

1. Assist with the ongoing development of the on-site team.
2. Act as a liaison between management and the client, working on-site to provide efficient and appropriate security services.
3. Promote a culture of continuous improvement and innovation.
4. Record and maintain logbooks of daily activities, unusual occurrences, and equipment issuance.
5. Provide security services at various locations, operating security systems, monitoring, and patrolling.
6. Monitor assigned areas, respond to routine, emergency, and law enforcement calls.
7. Recognize, investigate, and act on security breaches, fire and safety hazards, prohibited entry, theft, and utility malfunctions.
8. Represent the client site by providing excellent customer service, answering inquiries, and performing patrols along designated routes. Assist in the movement of visitors and staff.
9. Inform authorities during security, fire, or health emergencies.
10. Escort emergency personnel to incident locations.
11. Screen unauthorized persons and physically remove trespassers or individuals engaging in criminal acts.
12. Legally arrest individuals and surrender them to law enforcement authorities.
13. Receive and record complaints, conduct investigations, and prepare incident reports.
14. Perform emergency response duties as outlined in the Emergency Response Manual.
15. Collaborate with on-site service providers to maintain a safe environment.

Job Requirements

• Must be eligible to work in Canada.
• Must possess a valid Security Guard License.
• Minimum of two (2) years of security supervisor experience in Canada.
• High School diploma or Grade 12 education.
• Excellent written and verbal communication skills, along with active listening.
• Availability to work nights, weekends, weekdays, and holidays.
• Ability to walk and stand for long periods (up to 12 hours).
• Wearing steel-toe shoes/boots is mandatory.
• Fluency in English (listening, speaking, and writing).
• Benefits include dental care, extended health care, and life insurance.

Schedule

• 12-hour shifts
• Day, evening, morning, and night shifts
• Overtime opportunities

Licence/Certification

• Security Guard Licence (required)
• G license valid for at least 2 years with a clean driver’s abstract.