Event Sales Specialist

Splitsville Entertainment Inc.; Vaughan; On-site; CAD 42,000 - 66,000; Full time

Benefits offered by this job

50% off food when working

Bowling for $1

In-house training programs

Mental health support benefits

Job summary

Splitsville Entertainment in Vaughan, Ontario is seeking an Event Sales Specialist to sell and plan dynamic event experiences for guests. You will promote event spaces, food and beverage, bowling, arcade and packages while delivering memorable guest service.

Join a fast-paced team, establish relationships, meet quarterly and yearly sales goals, and coordinate details with clients and the event crew. This role requires enthusiasm, strong communication, and the ability to manage multiple events

Qualifications

• Previous experience in a sales customer service role is an asset.
• Desire to create fun events and pride in guest experiences.
• Engaging and confident.
• Excellent verbal and written communication.
• Organizational, prioritizing and multitasking skills.
• Creative problem-solving and social media skills.
• Able to meet booking quotas and targets.
• MS Office, Windows and web-based applications.
• Community involvement in clubs/charities is a plus.
• Valid driver’s license or reliable transportation.
• Available to work evenings, weekends and holiday events.

Responsibilities

• Sell event spaces, food & beverage, bowling, arcade and packages.
• Establish and maintain positive relationships with guests.
• Prospect new events and leads; contact past clients for bookings.
• Coordinate event details with clients and relay information to the team.
• Ensure events run smoothly with the event team; assist during events.
• Follow up after events to obtain feedback and secure future bookings.
• Meet weekly with Events Sales Manager and team to discuss plans.
• Maintain in-house database inputting leads and inquiries.
• Update social media content within corporate guidelines.
• Attend offsite promotional events to raise brand awareness.
• Provide an excellent guest experience and create a positive atmosphere.
• Maintain enthusiasm as a guest-facing role.

Skills

Sales experience

Customer service

Excellent communication

Multitasking

Social media

MS Office

Time management

Creative problem-solving

Event planning

Enthusiastic

Tools

Inhouse database

Job description

Are you looking for a fun and fast paced working environment?

Could you help us create lasting memories for our guests by selling and planning an exciting experience, every time?

If so, then look no further!

The Why...

Join Splitsville as a Event Sales Specialist and in return you'll get:

• 50% off food when you are working
• $1 bowling
• Ongoing training and development, with the opportunity to fast track your career
• Access to our in-house management training programs
• Mental health support benefits

The What...

The Event Sales Specialist role at Splitsville is a dynamic role where you will be selling event space, food and beverage, bowling, arcade and amusement packages. The Sales Specialist will be making the guest's ideas a reality, creating a fun and exciting experience for everyone.

• Establish, develop and maintain positive business relationships on behalf of Splitsville Entertainment with both new and existing guests
• Effectively sell the meeting spaces, party rooms, food and beverage packages, entertainment packages; meeting quarterly and yearly sales goals
• Work with the Event Sales Manager to prospect new events and target new leads where possible; reach out to past clients for future bookings
• Arrange and confirm all event details with client prior to the event; communicate information to all team members
• Work with event team to ensure all events run smoothly; connect with client during event to offer help if needed
• Follow up after each event with client to obtain feedback, maintain rapport and suggest future bookings with Splitsville
• Meet with the Events Sales Manager, General Manager and the Splitsville Sales Team weekly to discuss weekly plan and targets
• Maintain daily use of our inhouse database to input all leads, track and follow up on all inquiries and communications with clients; track all marketing and promotional materials where necessary
• Update and maintain content on our social media sites regularly within corporate standards and guidelines
• Attend and facilitate offsite promotional events within the community to raise brand awareness and obtain leads for future event bookings
• Provide an excellent experience for all clients and their guests - Create an atmosphere of positivity and fun!
  
• This is a guest facing role; should be enthusiastic and helpful at all times

To be successful you will have:

• Previous experience in a sales customer service role an asset
• Have a desire to create fun events and take pride in their work; passionate about great guest experiences
  
• Engaging and confident
• Excellent verbal and written communication skills
• Organization, prioritizing and multi-tasking; understands and uses a time management
• Creative problem-solving
• Social media skills
• Comfortable working with booking quotas and is usually able to achieve or exceed them
• Knowledgeable with MS Office, windows, and web-based applications
• Has been or is currently involved in community affairs, charities, clubs, etc
• Has a valid drivers license or access to reliable transportation
• Must be available to work evening, weekend and holiday events as needed

The Who...

Splitsville Entertainment is Canada’s premier family entertainment centre! Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience.

At Splitsville we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.