Event Planner

Inn at Laurel Point; Victoria; On-site; CAD 45,000 - 65,000; Full time

Job summary

A prestigious coastal hotel in Victoria is seeking an experienced Event Coordinator to manage group events and weddings. This role involves client interaction, detailed planning, and ensuring all event needs are met. The ideal candidate has at least one year of event planning experience in a hotel and a strong focus on service and relationship building. This position offers the opportunity to create memorable experiences in a vibrant waterfront setting.

Qualifications

• Minimum one year of Event Planning experience in a 4 or 5-star hotel.
• Strong attention to detail and organizational skills.
• Excellent communication and negotiation abilities.

Responsibilities

• Respond to client inquiries and manage their needs promptly.
• Coordinate group events and weddings from planning to follow-up.
• Maintain communication with all hotel departments.

Skills

Event Planning experience

Food and beverage knowledge

Strong organizational skills

Written and verbal communication skills

Education

Post-secondary education in Hospitality & Tourism Management

Tools

OPERA

Social Tables

Word

Excel

Job description

Summary of Position

To represent Inn at Laurel Point in all guest interactions as “A refined coastal experience in a waterfront city setting, guided by sincere, friendly service, to create remarkable memories”. This position is accountable for the complete coordination and supervision of group events and weddings from the point of contract signing to post event follow-up and final billing.

Responsibilities

• Promptly respond to all client inquiries and provide immediate attention to their needs
• Responsible for managing group blocks (whether passed along from a Sales Manager or booked directly through the Events team)
• Act as main contact for event and conference organizers as well as wedding couples in the detailed planning process of their event and/or conference
• Obtain and confirm event related details with clients. Organize and disseminate information to all departments through e-mail, group resumes, and banquet event orders in a professional and timely manner
• Maintain close relationship with all hotel departments to meet and communicate each groups’ needs
• Attend banquet event review meetings, daily hotel line-up meetings, and monthly department meetings as required
• Create floor plans for the best use of space for each event
• Conduct site visits and actively sell weddings and other leisure groups as well as “catering only” bookings
• Ensure that all accounting procedures are followed including deposits, appropriate credit and pre-payment
• Maximize revenues through effective upselling
• Coordinate clients’ needs with suppliers and vendors to supply rental items, audio visual equipment, décor & themed items, and other needs as identified by the client
• Other duties, projects, and initiatives as assigned by the or Event Manager or Director of Sales & Marketing

Qualifications

• Must have minimum one year of Event Planning experience in a 4 or 5* hotel. Candidates with equivalent restaurant planning experience will be considered
• Sound knowledge of food and beverage, banquet/catering and hotel operations
• Post-secondary education in Hospitality & Tourism Management or related field an asset
• Fundamental knowledge of OPERA (or other property management system) and Social Tables an asset
• Excellent knowledge of Word and Excel
• Must be available outside of regular scheduled hours as required
• Strong critical thinking and negotiation abilities
• Strong organizational skills and attention to detail
• Strong written and verbal communication skills
• Exceptional listening skills and telephone etiquette
• Ability to multi-task, prioritize and work well under pressure
• Confident, well groomed, professional presentation
• Must be self-motivated, professional and be able to work with colleagues at all levels
• A strong focus on service and exceptional guest and colleague relationship building
• Must be able to embrace the 4 core values of the Laurel Point Inn: Excellence, Respect, Curiosity and Stewardship

Reports To: Event Manager

Closing Date: Please submit your application as soon as possible as applications are reviewed daily