Event Coordinator: Year-Round Events & Client Services

Calgary Stampede; Calgary; Hybrid; CAD 42,000 - 60,000; Full time

Job summary

Calgary Exhibition & Stampede is seeking an Event Coordinator to join the Event Management Team. The role focuses on the successful execution of year-round events, including internal meetings and trade shows, while delivering exceptional customer service from concept to completion.

The position reports to the Senior Event Manager and involves coordinating food, beverage, tech needs, parking and security, with opportunities to lead smaller events and support larger ones.

Qualifications

• Diploma in related field, such as event management or tourism & hospitality strongly preferred.
• Provide excellent customer service and consistently demonstrate professionalism.
• Zero to three years of related experience executing and coordinating events.
• Exceptional communication and time management skills with the ability to communicate clearly and prioritize projects.
• Ability to multitask and meet strict deadlines in a fast-paced environment.
• Must demonstrate social awareness, tact and discretion.
• Advanced knowledge of MS Office Suite (Excel, Word, PowerPoint and Outlook).
• Working knowledge of Momentus Enterprise system is an asset.

Responsibilities

• Provide exceptional customer service and maximize sales efforts.
• Liaise with clients to develop concepts and establish event requirements.
• Liaise with internal departments and external suppliers to negotiate services and charges.
• Understand client requests and work with the Senior Event Manager to negotiate and problem solve.
• Gather and distribute event information and requirements with internal departments and clients.
• Collect event payments according to the standard operating procedures of the department.
• Follow safety guidelines to ensure a safe environment for customers.
• Maintain event profitability: work within event budgets and sell event services provided by the Stampede and its preferred suppliers.
• Generate event summaries, checklists and event attendance reports.
• Other support and administrative duties as assigned.

Skills

Customer service

Communication

Time management

Multitasking

Discretion

Microsoft Office

Education

Diploma in Event Management or related field

Tools

Momentus Enterprise

Job description

Calgary Exhibition & Stampede is seeking an Event Coordinator to join the Event Management Team. The role focuses on the successful execution of year-round events, including internal meetings and trade shows, while delivering exceptional customer service from concept to completion.

The position reports to the Senior Event Manager and involves coordinating food, beverage, tech needs, parking and security, with opportunities to lead smaller events and support larger ones.