Event Coordinator

Cohere Centre; Ottawa; On-site; CAD 42,000 - 54,000; Full time

Job summary

The Cohere Centre in Ottawa, ON is seeking an experienced Event Coordinator to manage client relationships, coordinate logistics, and ensure flawless on-site execution for a diverse range of events.

This full-time, on-site role involves vendor coordination, staffing, timelines, budgets, and hands-on support during events, with a focus on delivering exceptional customer service and seamless experiences for clients.

Qualifications

• Experience in Event Planning and Event Management.
• Strong Communication and Customer Service skills.
• Bilingual (FR/EN) an asset.

Responsibilities

• Communicating, maintaining and developing client relationships
• Responsible for client requirements
• Answering incoming calls
• Managing & scheduling part-time and temporary staff
• Responding promptly to inquiries
• Following up with clients
• Conducting site visits
• Coordinating menus, floor plans & suppliers
• Preparing event orders
• Liaising with the service partners
• Basic marketing and social media
• Preparing Reports
• Supporting management in daily operation

Skills

Event coordination

Vendor management

Client communication

Sales experience

Education

High school diploma or equivalent

Post-secondary education in event management

Job description

Company Description The Cohere Centre is Ottawa’s largest purpose-built convention and event facility, offering over 200,000 square feet of flexible exhibition and meeting space. Located next to Ottawa International Airport at 4899 Uplands Drive, the Centre hosts a wide range of events, including federal government meetings, corporate conferences, association gatherings, consumer expos, and large public shows. A full suite of in-house services supports clients from initial planning through to on-site execution, enabling seamless event experiences. Serving one of the most diverse client bases in the region, the Cohere Centre is proud to contribute to Canada’s capital as a hub for innovation, business, and world-class events. Formerly known as the EY Centre, the new name reflects Ottawa’s growing identity and international profile.

Role Description

This is a full-time, on-site role for an Event Coordinator located in Ottawa, ON. The Event Coordinator will be the main point of contact between the Centre's clients and the EY Centre's internal teams to ensuring seamless coordination of logistics and customer satisfaction. Responsibilities include client communication, working with vendors, handling event timelines and budgets, and providing on-site support during events. The role also includes contributing to sales efforts by promoting the facility's services and amenities to potential clients.

Responsibilities include but are not limited:

• Communicating, maintaining and developing client relationships
• Responsible for client requirements
• Answering incoming calls
• Managing & scheduling part-time and temporary staff
• Responding promptly to inquires
• Following up with clients
• Conducting site visits
• Coordinating menus, floor plans & suppliers
• Preparing event orders
• Liaising with the service partners
• Basic marketing and social media
• Preparing Reports
• Supporting management in daily operation

Qualifications

• Experience in Event Planning and Event Management
• Strong Communication and Customer Service skills
• Bilingual (FR/EN) an asset
• Sales experience, including promoting and marketing services
• Excellent organizational and project management abilities
• Proficiency in working within deadlines and managing multiple tasks simultaneously
• Familiarity with the event venue or hospitality industry is an asset
• High school diploma or equivalent; post-secondary education in event management or a related field is preferred