Evenings Van Outreach Support Specialist

Kaizen Lab Inc.; Winnipeg; Hybrid; CAD 2,892,000 - 3,254,000; Part time

Benefits offered by this job

Health & Dental Benefits

Pension Plan

Paid Sick and Family days

Shift Premiums

Job summary

Main Street Project (MSP) in Winnipeg operates a van outreach program providing 24/7 community support to individuals at risk of homelessness. The Van Outreach program travels citywide, offering transport to MSP’s emergency shelter, warm clothing, resources, and harm reduction supplies.

As a Van Outreach Support Worker, you will help clients access services, conduct wellness checks, and support capacity building while upholding MSP values of harm reduction, equity, and diversity.

Qualifications

• Relevant education and experience working in the field of human services preferably with adults experiencing homelessness, mental health and substance use issues
• Experience working in an outreach capacity is considered an asset.
• Post secondary education in the field of addictions and mental health is considered an asset.
• Ability to work with a client-centred care philosophy
• Ability to apply Harm Reduction and Housing First philosophies in their day-to-day support of clients
• Knowledge of the effects of poverty and the determinants to health
• Ability to work collaboratively in a multi-disciplinary team
• Knowledge in the addiction and mental health fields
• Knowledge of Indigenous culture
• Lived Experience: Knowledge gained from personal experiences relevant to the role.
• Excellent interpersonal skills and communication skills, both oral and written
• An understanding/experience in working with culturally diverse populations
• Proficiency in Microsoft Office

Responsibilities

• Ensure that community members’ immediate needs are met through the provision of food, shelter, clothing, harm reduction, and personal hygiene supplies
• Assist participants in planning, problem-solving, and addressing immediate needs
• Drive and operate MSP’s Outreach Vans
• Provide transport to community members as required
• Respond to emergency situations, assessing, intervening, and documenting critical incidents
• Monitor the physical safety of clients to ensure the client receives medical attention for physical injuries, either through on-site basic First Aid, transportation to the hospital, or request for a non-emergency ambulance (depending on severity)
• Respond to services requests from first responders, business owners, and community members, City of Winnipeg, Community Agency or as directed by the manager.
• Visit new encampment structures, or areas being used as shelter. Monitor, locate, and identify individuals that may need support in accessing services.
• Assist unsheltered community members to reach safety in the event of an emergency weather conditions or health emergencies
• Ensure participants are informed of internal and external resources, services, and programs and if needed, advocate for clients to access services
• Maintain accurate and confidential electronic and file records
• Collect and submit agency-required statistics on time and with accuracy

Job description

Main Street Project (MSP) in Winnipeg operates a van outreach program providing 24/7 community support to individuals at risk of homelessness. The Van Outreach program travels citywide, offering transport to MSP’s emergency shelter, warm clothing, resources, and harm reduction supplies.

As a Van Outreach Support Worker, you will help clients access services, conduct wellness checks, and support capacity building while upholding MSP values of harm reduction, equity, and diversity.