Evening Supervisor

Hallmark Housekeeping Services Inc.; Vancouver; On-site; CAD 32,000 - 33,000; Full time

Benefits offered by this job

Comprehensive health benefits

Dental benefits

Retirement savings plan

Ongoing training and development

Advancement opportunities

Job summary

Hallmark Housekeeping Services Inc. in Vancouver is seeking an Evening Supervisor with direct experience in commercial janitorial services to oversee operations across multiple properties, including unionized environments.

This hands-on role reports to the Portfolio Manager and requires coordinating schedules, supervising staff, and ensuring service quality. You will lead day-to-day tasks, maintain records, support training, and address client inquiries while ensuring safety standards and

Qualifications

• Fluent in English; excellent verbal and written communication is essential.
• Previous experience in a managerial or administrative support role preferred.
• Strong organizational skills with the ability to multitask.
• Ability to work independently and as part of a team.
• Detail-oriented with a focus on quality and customer satisfaction.
• Knowledge of janitorial operations and cleaning standards is a plus.
• Ability to work efficiently and manage a large workload in a fast-paced environment.
• Strong computer and technical skills, with proficiency in MS Office (PowerPoint, Excel, Word, Outlook).
• Ability to speak fluently in English – bilingual or multilingual an asset.

Responsibilities

• Lead and coordinate the day-to-day operations and administrative tasks.
• Communicate effectively with clients and team members to ensure service satisfaction.
• Help coordinate schedules and manage workforce assignments.
• Maintain records and documentation related to janitorial services.
• Support employee training and onboarding processes.
• Address and resolve any customer or staff inquiries promptly.
• Ensure compliance with health and safety regulations.
• Participate in team meetings and contribute to continuous improvement initiatives.
• Supply and inventory management.
• Responding to and assisting in any emergencies.
• Oversee bi-weekly payroll submission.
• Perform regular Quality Assurance inspections and advise staff of any deficiencies found and ensure they are corrected.

Skills

English fluency

Managerial experience

Organizational skills

Multitasking

Attention to detail

Teamwork

Tools

MS Office

Job description

• Competitive compensation ($23.00 to $24.00/Hourly) and a comprehensive health benefits package and company pension plan.

About Hallmark

Hallmark Housekeeping Services Inc. is Canada's premium commercial janitorial partner, and an industry leader in sustainable and innovative solutions. Our focus is to serve our customers by providing a consistent and superior service in an economical, safe, and environmentally responsible manner. Since our inception in 1977, we have remained focused on being an employer of choice, by fostering an engaging oEveningrganizational culture, and prioritizing the well being of all members of our team. Hallmark does not use artificial intelligence to screen, assess or select applicants.

Position Summary

Hallmark is seeking an Evening Supervisor with direct experience in commercial janitorial services to support multiple adjoining properties of office and commercial buildings, including a unionized environment, in Vancouver. This is a hands-on operational role where the successful candidate will require practical experience overseeing day-to-day office cleaning operations, periodic and seasonal services, unionized labour environments, staffing coordination, inspections, and client-facing service delivery. The Evening Supervisor will report directly to the Portfolio Manager.

The responsibilities of this position include:

• Lead and coordinate the day-to-day operations and administrative tasks
• Communicate effectively with clients and team members to ensure service satisfaction
• Help coordinate schedules and manage workforce assignments
• Maintain records and documentation related to janitorial services
• Support employee training and onboarding processes
• Address and resolve any customer or staff inquiries promptly
• Ensure compliance with health and safety regulations
• Participate in team meetings and contribute to continuous improvement initiatives
• Supply and inventory management
• Responding to and assisting in any emergencies
• Oversee bi-weekly payroll submission
• Perform regular Quality Assurance inspections and advise staff of any deficiencies found and ensure they are corrected

Qualifications

In addition to having considerable experience working in the janitorial or facilities services industry, the ideal candidate should possess the following qualifications and skills:

• Fluent in English; excellent verbal and written communication skills are a must
• Previous experience in a managerial or administrative support role preferred
• Strong organizational skills with the ability to multitask
• Ability to work independently and as part of a team
• Detail-oriented with a focus on quality and customer satisfaction
• Knowledge of janitorial operations and cleaning standards is a plus
• Ability to work efficiently and manage a large workload in a fast-paced environment
• Strong computer and technical skills, with proficiency in MS Office (PowerPoint, Excel, Word, Outlook).
• Ability to speak fluently in English – bilingual or multilingual an asset
• Drivers license and clean drivers abstract is an asset

What Hallmark Offers

• Comprehensive health and dental benefits
• Retirement savings plan
• Ongoing training and development, and clear paths for advancement within a growing organization
• A stable, pan-Canadian company that has served the Canadian market since 1977