Housekeeping Supervisor

Amica Mature Lifestyles Inc.; Victoria; Sur place; CAD 31 000 - 44 000; Plein temps

Résumé du poste

Amica Somerset House in Victoria, BC, is seeking a Housekeeper Supervisor to lead the day-to-day housekeeping operations, plan and assign tasks, and ensure high standards of cleanliness across suites and common areas.

Reporting to the Community Operations Manager, you will train staff, conduct monthly QA audits, manage supplies, coordinate move-ins and move-outs, and uphold safety and environmental procedures to protect residents and team members.

Qualifications

• Experience in housekeeping supervision or hospitality services.
• Ability to plan schedules and lead a team.
• Knowledge of safety, sanitation, and chemical handling.
• Excellent communication and resident service focus.

Responsabilités

• Direct and assign duties to housekeepers to maintain cleanliness.
• Establish and maintain cleaning schedules for suites and common areas.
• Oversee hiring orientation and train team members.
• Monitor work quality and provide feedback.
• Coordinate move-ins/move-outs and coverage during absences.
• Ensure safety, infection control, and QA audits.

Description du poste

HOUSEKEEPER SUPERVISOR

Amica Somerset House

Full Time

7:00am to 3:00pm

Monday - Friday

$26.99/hr

Established in 1996, Amica Senior Lifestyles operates over 30 senior living residences in British Columbia and Ontario, while continuing to grow in select markets. We offer Independent Living (IL), Assisted Living (AL) and Memory Care (MC) lifestyle options, along with Long Term Care (LTC) in BC. We combine expert care with unparalleled premium hospitality and amenities for a personalized senior living experience.

At Amica, our values are at the heart of all we do. We are privileged to spend our days enriching the lives of seniors, their families and each other. We celebrate diverse perspectives, lived experiences, and we are committed to fostering an inclusive environment where everyone feels they belong.

We welcome applicants from all backgrounds, including those of all religions, ethnicities, people of diverse sexual and gender identities and expressions, Black, Indigenous, Racialized People, and Persons with Disabilities.

Become part of a team where you can make a real impact in the lives of others each and every day.

Job Summary

Reporting to the Community Operations Manager, the Housekeeping Supervisor is primarily responsible for planning, organizing, assigning, inspecting, developing, and directing the day to day functions of Housekeeping department ensuring high standards of cleanliness throughout the residence. Manages and oversees Housekeepers.

Key Duties

• Direct and assign duties to housekeepers to ensure high standards of cleanliness throughout the community.
• Establish and maintain cleaning schedule for suites and common areas (daily, weekly, monthly, etc.).
• Maintain residence enhanced cleaning schedules and sanitization
• Order housekeeping supplies and equipment in consultation with Associate General Manager, take periodic inventories.
• Oversees new hire orientation for department. Train new and current Team Members.
• Maintain established Department policies and procedures regarding quality assurance, safety, environmental and infection control and promote a high standard of quality work and Resident satisfaction.
• Monitor and inspect the work performed by housekeeping team members and provide timely feedback.
• Organize housekeeping support for move-ins and move-outs ensuring suites are cleaned in a timely manner.
• Provide coverage or assistance during team member absences.
• Respond timely to residents/team members calls and diligently seek to resolve problems as they arise.
• Assist with cleaning common areas and suites and support carpet cleaning and laundry operations as needed.
• Conduct daily pre-shift meetings and monthly departmental meetings.
• Oversee deep cleaning and carpet cleaning programs in common areas and suites, ensuring high-quality results.
• Conduct monthly Housekeeping Quality Assurance Audits (QAA).
• Ensure Daily and weekly inspections of suites and common areas are completed and signed off.
• Responsible for safety of team members and proper handling procedures of chemicals.
• Keeps the Associate General Manager promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken.
• Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of the position.
• Ensures that the work environment is safe and healthy. Ensures that own work is carried out in accordance with applicable environmental, health and safety legislation, policies and procedures and all other legislation, policies and procedures relevant to the work.
• Perform other related duties consistent with the duties outlined above as assigned or in support of community operations as assigned.

Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.