Evening Receptionist (Part-Time)

Adler University; Vancouver; On-site; CAD 22,730 - 32,373; Part time

Job summary

Adler University, Vancouver Campus, is seeking an Evening Receptionist to serve as the first point of contact for the university community during evening classes. The role emphasizes strong communication, multitasking, and professional A/V troubleshooting to support classrooms and events.

Responsibilities include handling inquiries, processing payments, and ensuring rooms are prepared and secure after events. Ideal candidates will have Office 365 proficiency and a calm, organized demeanor.

Qualifications

• Previous experience in office administration or customer support.
• Minimum 2 years post-secondary education in a related field.
• High level of computer proficiency in Office 365, video conferencing, and A/V troubleshooting.
• Quick to learn and absorb new technical systems/platforms (internal websites, software, online management systems).
• Strong communication and interpersonal skills with judgement, tact, and diplomacy.
• Proficient with MS Office products (Excel, PowerPoint, Outlook).
• Detail-oriented and punctual.

Responsibilities

• Assist with evening class setup and events, including configuring classroom A/V equipment.
• Answer inquiries from students, faculty, and visitors and provide information or redirect as needed.
• Take tuition and other payments from students.
• Ensure classrooms and common areas are clean, organized, and secure at day end.
• Provide administrative support to faculty and staff during evening classes.

Skills

Office administration

Customer support

Communication

Interpersonal skills

Punctuality

Attention to detail

Multitasking

Diplomacy

Classroom setup

Education

Post-secondary education in related field

Tools

Office 365

MS Excel

MS PowerPoint

MS Outlook

Video conferencing

AV troubleshooting

Job description

Reporting to the Manager, Facilities & Events, Vancouver Campus, the Evening Receptionist is a key member and first point of contact for the University and supporting students and faculty during evening classes. The ideal candidate is patient, meticulously organized with an ability to multitask, thrives under pressure and has a strong knowledge of AV equipment and technical troubleshooting capabilities (setting up classroom technology, video recording equipment, and video conferencing systems).

Education / Experience

• Previous experience in office administration or customer support
• Minimum 2 years post-secondary education in a related field.
• High level of computer proficiency in office software (Office 365), video conferencing, and A/V troubleshooting.
• Quick to learn and absorb new technical systems/platforms (i.e. internal websites, software, online management systems).
• Strong communication (oral and written) and interpersonal skills with a high degree of judgement, tact, and diplomacy.
• Proficient with Microsoft Office products (Excel, PowerPoint, Outlook)
• Strong skills in written/verbal communication
• Detail-oriented
• Must be punctual

Certifications / Licenses

N/A

Preferred

Standard First Aid / CPR

Knowledge, Skills, Abilities

• Quick to learn and absorb new technical systems/platforms (i.e. internal websites, software, online management systems)
• Ability to consistently identify opportunities for improvement and make recommendations
• Strong demonstration of alignment with Adler’s social justice mission and vision
• Strong critical thinking, problem-solving and visioning acumen
• Ability to proactively identify challenges and barriers to stated objective and employ assistance in addressing these.
• Strong collaboration acumen and abilities
• Demonstration of Emotional Intelligence and professional maturity
• Proficient and functional knowledge of MS Office (Word, Excel, PowerPoint, and Outlook)
• Strong research acumen and abilities
• Strong communication acumen
• Handle initial telephone and/or in-person inquiries, provide information to persons seeking Adler University and/or general information, & redirect to appropriate departments when needed.
• Aid staff, faculty, students, and the public.
• Take tuition and other payments from students.
• Ensure common areas are clean and in good order.
• Set up of classrooms for regularly scheduled classes and special events.
• Classroom A/V set up and troubleshooting.
• Ensuring that all classrooms are left in good order and secure at end of day.
• Provide faculty with administrative support during evening classes.
• Other duties as assigned by the Manager, Facilities & Events.

Work Environment (Physical Demands): The usual and customary methods of performing the job's functions require the following physical demands: some lifting, carrying, pushing, and/or pulling and significant fine finger dexterity. Generally, the job requires 80% sitting, 10% walking, and 10% standing. This job is performed in a generally clean and healthy environment.

Working Hours: Monday-Thursday from 4:30pm-9:30pm

Expected Pay Rate: $20/hour

Universal Core Behaviors

Commitment to Adler’s Mission

• Acts with personal integrity, honesty, compassion, and integrity in all professional responsibilities.
• Aligns professional actions with Adler’s commitment to community-rooted education, research, and impact.
• Contributes to a culture that advances health, well-being, and community connection — locally and globally.
• Respects and values colleagues and community partners.

Accountability and Excellence

• Demonstrates results-oriented focus and commitment to quality.
• Consistently meets deadlines and delivers work of high professional standard.
• Prioritizes service and responsiveness.
• Seeks opportunities to improve efficiency, effectiveness, and resource use.
• Takes ownership of performance, seeks feedback, and accepts responsibility for actions.

Communication

• Communicates with respect, diplomacy, and professionalism.
• Demonstrates active listening and comprehension.
• Expresses ideas clearly and effectively in both oral and written forms.
• Keeps colleagues informed in a timely and transparent manner.

Collaboration and Teamwork

• Actively contributes to and engages with colleagues, partners, and communities.
• Builds relationships rooted in respect, empathy, and trust.
• Demonstrates curiosity, courage, and integrity in guiding work and decisions.
• Makes thoughtful, informed decisions that balance short-term needs with long-term impact.
• Works cooperatively with colleagues to achieve collective goals.

Adaptability and Lifelong Learning

• Approaches challenges with proactive problem-solving.
• Commits to lifelong learning by continuously developing skills, knowledge, and effectiveness.
• Supports and adapts to evolving needs in the work environment.

Partnership with Supervisors

• Engages supervisors as partners in achieving goals.
• Fosters open, respectful communication to maintain alignment and clarity.
• Seeks guidance and feedback when appropriate while demonstrating initiative and accountability.

Equal Opportunity Employer

Adler University is committed to the principle of equal employment and advancement opportunity for all employees and potential employees, along with a discrimination and harassment-free workplace environment. Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Métis, Inuit, or Indigenous person.