Evening Program Assistant (Care & Support)

Phoenix society; Chilliwack; On-site; CAD 41,000 - 44,000; Full time

Job summary

Phoenix Pathways is seeking a Program Assistant to support daily operations and provide a range of client supports. You will help clients with life skills, information, and demonstrations, contributing to a safe and healthy environment in alignment with care schedules.

The role requires a Grade 12 education and a Certificate in Community Social Service, plus experience with marginalized populations. Duties include documentation, activity facilitation, and collaboration with shifts and volunteers.

Qualifications

• Grade 12
• Certificate in Community Social Service.
• 1 year of experience working with marginalized populations, substance use services, mental health, corrections, etc., or equivalent
• Satisfactory completion of a criminal records check with vulnerable sector screening is required
• Satisfactory completion of Tuberculosis Screening form is required
• Satisfactory completion of Employee Immunization Record form is required
• Satisfactory completion of Nonviolent crisis intervention (NVCI)
• First Aid 1 and Current CPR certificate is required

Responsibilities

• Provides feedback and input regarding clients’ needs, performance, and progress
• Assists clients with the development of life skills such as maintaining personal hygiene, housekeeping, meal planning and preparation, meeting financial obligations, making and keeping appointments, and interpersonal skills by methods such as demonstrating and modeling appropriate actions
• Administers medication to clients and provides medication reminders, in accordance with established policy
• Participates in and oversees various client-focused social and recreational activities
• Identifies available social, economic, recreational, and educational services and resources in the community that will meet clients’ needs. Provides clients with related information
• Assists clients with activities of daily living such as feeding, lifts and transfers, grooming, and toileting
• Accompanies clients on outings such as appointments, shopping, and leisure activities
• Completes and maintains related records and documentation such as statistics, progress reports, and daily logs
• Receives client feedback, and inquiries and complaints, and responds as required
• Performs housekeeping duties
• Prepared to debrief with incoming shifts for handover
• Support a safe, well maintained and healthy building environment
• Complete regular rounds of facility as scheduled
• Provides direction to volunteers as required
• Performs other related duties as assigned

Skills

Windows OS

MS Word

MS Excel

Database systems

Interpersonal skills

Communication

Education

Grade 12

Certificate in Community Social Service

Job description

Phoenix Pathways is seeking a Program Assistant to support daily operations and provide a range of client supports. You will help clients with life skills, information, and demonstrations, contributing to a safe and healthy environment in alignment with care schedules.

The role requires a Grade 12 education and a Certificate in Community Social Service, plus experience with marginalized populations. Duties include documentation, activity facilitation, and collaboration with shifts and volunteers.