C202 - Program Assistant - (Part Time)

Phoenix Society; Chilliwack; On-site; CAD 40,000 - 44,000; Part time

Job summary

Phoenix Society in Chilliwack, BC, is seeking a part-time Program Assistant to support daily facility operations and client care on Saturdays and Sundays (midnight to 8:00 am). The role reports to the Program Manager and offers a permanent position with a wage grid of CAD 29.76–31.64 per hour.

Responsibilities include assisting clients with life skills, medication reminders, and documentation, while ensuring a safe, clean environment.

Qualifications

• Grade 12 and a Certificate in Community Social Service.
• 1 year of experience with marginalized populations or related services.
• Criminal records check with vulnerable sector screening required.
• Tuberculosis screening required.
• Employee immunization record form required.
• First Aid 1 and CPR certification required.

Responsibilities

• Support daily facility operations and client well-being.
• Assist clients with life skills and daily living activities.
• Administer medications and reminders per policy.
• Lead or supervise client-focused activities and record progress.
• Identify community resources to support clients.
• Complete records, reports, and logs.
• Provide debriefs during shift changes.

Skills

Windows

MS Word

MS Excel

Database management

Integrity

Problem solving

Interpersonal skills

Communication

Social sector commitment

Education

Grade 12

Certificate in Community Social Service

Tools

Telephone system

Fax machine

Photocopier

Printer

Building security system

Job description

Title:Program Assistant-(Part Time)

Number of Positions: 1

Competition Number:C202

Location:Chilliwack,BC

Position Status:PartTime, Permanent

Shift Timings & Days:(Saturday- Sunday) 12:00 am(midnight) - 08:00 am

Reports to:ProgramManager

Compensation:(Grid 21)$29.76 - $31.64

Job Summary:

The Program Assistant supports the daily operations of the facilityand supports clients byproviding a variety of day-to-day physical, emotional, and social supports,life skills assistance, information, resources, and demonstrations, inaccordance with pre-established care schedules. Works to ensure a safe, well maintained, and healthy environment.

Responsibilities:

Client Services

• Providesfeedback and input regarding clients’ needs, performance, and progress
• In accordancewith established care plans, assists clients with the development of lifeskills such as maintaining personal hygiene, housekeeping, meal planning andpreparation, meeting financial obligations, making and keeping appointments,and interpersonal skills by methods such as demonstrating and modelingappropriate actions
• Administersmedication to clients and provides medication reminders, in accordance withestablished policy
• Participates inand oversees various client-focused social and recreational activities
• Identifiesavailable social, economic, recreational, and educational services andresources in the community that will meet clients’ needs. Provides clients withrelated information
• Assists clientswith activities of daily living such as feeding, lifts and transfers, grooming,and toileting
• Accompaniesclients on outings such as appointments, shopping, and leisure activities
• Completes andmaintains related records and documentation such as statistics, progressreports, and daily logs
• Receives clientfeedback, and inquiries and complaints, and responds as required
• Performshousekeeping duties such as sweeping and mopping floors, vacuuming, dusting,washing dishes, and laundry
• Required todebrief with incoming shifts to ensure detailed transfer of information (e.g.concerns)
• Support a safe, wellmaintained and healthy building environment
• Complete regular rounds offacility as scheduled throughout shifts
• Providesdirection to volunteers as required
• Performs otherrelated duties as assigned

Qualifications:

• Grade 12
• Certificate inCommunity Social Service.
• 1 year of experience workingwith marginalized populations, substance use services, mental health,corrections, etc., or equivalent
• Satisfactory completion of a criminal records check with vulnerablesector screening is required
• Satisfactory completion of Tuberculosis Screeningform is required
• Satisfactory completion of Employee Immunization Record form is required
• First Aid 1 and Current CPRcertificate is required

Skills & Knowledge:

• Knowledge of Windows, Microsoft Word, Excel, and database management systems
• Knowledge ofand ability to operate standard office equipment, including: telephone system,fax machine, photocopier, printer, and computerized building securitymonitoring system
• High level ofintegrity and dependability with a strong sense of urgency andresults-orientation
• Strong problemsolving, analytical, and creative skills with the ability to exercise soundjudgement and make decisions based on accurate and timely analysis
• Stronginterpersonal skills and ability to communicate effectively in writing andverbally
• Demonstratedcommitment to the social sector with a passion for the organization’s missionis essential

Competencies:

Approach to Work

• Demonstrates initiative,flexibility, adaptability and resourcefulness
• Actively seeks andincorporates feedback to inform continuous self-improvement
• Sets goals, creates andimplements action plans, monitors progress, and evaluates results
• Adeptly manages competingtasks and uses time efficiently and effectively

Job Knowledge & Quality of Work

• Highdegree of relevant and current job knowledge and skill
• Consistentlyproduces accurate, thorough, high-quality work in a timely manner
• Buildsand promotes a culture of health and safety in the workplace
• Implementsand enforces best practices in health and safety within the workplace

Judgement & Decision-Making

• Modelsindependent thinking and creativity
• Demonstrateseffective problem-solving skills
• Makesclear, consistent, transparent and timely decisions after contemplating variousavailable courses of action
• Exercisessound judgment in the best interests of the organization

Communication & Interpersonal Skills

• Expressesthemselves clearly and professionally both verbally and in writing
• Displayshigh emotional intelligence; uses tact and diplomacy in dealing with sensitive,complex and confidential situations
• Hasa manner, style and presence that makes a positive impression
• Listensto and considers others’ views

Personal Leadership

• Modelsthe organization’s core values of social justice, teamwork, social innovation,and strength-based practices
• Fostersenthusiasm, energy and commitment
• Takesresponsibility for personal actions, performance and health
• Isreliable and accountable; shows up on time ready to work

Teamwork & Collaboration

• Effectivelyworks with their colleagues to ensure organizational success
• Champ