Evening Motorcoach Dispatcher (Edmonton) | Travel Benefits

Keolis Commuter Services; Edmonton; On-site; CAD 27,000 - 39,000; Part time

Benefits offered by this job

Travel benefits

Consistent evening schedule

Daytime flexibility

Job summary

Keolis Commuter Services is seeking a Part-Time Motorcoach Dispatcher for the Edmonton area. The role focuses on coordinating operators and vehicles, monitoring routes, and managing real-time operational issues during the evening shift.

You will communicate with maintenance, ticket offices, and drivers to keep scheduled service safe, reliable, and on time. The position requires flexibility for evenings, weekends, and holidays, with a starting wage of $23.80 per hour.

Qualifications

• Minimum 1 year in transportation, logistics, dispatch, customer service, or related operational environment.
• Minimum 1 year of customer service experience in transportation, travel, hospitality, call center or fast-paced service environment.
• Strong problem-solving and decision-making skills for real-time situations.
• Experience handling high volumes of phone, email, and radio communications.
• Ability to stay calm, professional, and solution-focused during disruptions.
• Strong organizational and time-management skills with multitasking ability.
• Excellent verbal and written communication skills.
• Attention to detail in documenting operational information.
• Proficiency with Microsoft Office (Outlook, Word, Excel).
• Ability to work independently and in a team; rotating shifts incl. evenings and weekends.
• Criminal Background Check clearance.

Responsibilities

• Coordinate daily Motorcoach Operator and vehicle assignments.
• Dispatch operators and equipment to support scheduled passenger service and operations.
• Monitor routes, vehicle status, operator availability, and service performance.
• Respond to delays, breakdowns, staffing shortages, and disruptions in real time.
• Communicate with departments to ensure safe, reliable service delivery.
• Maintain dispatch logs and service documentation for shifts.

Skills

Problem solving

Communication

Organization

Time management

Customer service

Multitasking

Education

Post-secondary education in Transportation & Logistics

Business Administration

Operations Management

Tools

Microsoft Office (Outlook, Word, Excel)

Dispatch software

Job description

Keolis Commuter Services is seeking a Part-Time Motorcoach Dispatcher for the Edmonton area. The role focuses on coordinating operators and vehicles, monitoring routes, and managing real-time operational issues during the evening shift.

You will communicate with maintenance, ticket offices, and drivers to keep scheduled service safe, reliable, and on time. The position requires flexibility for evenings, weekends, and holidays, with a starting wage of $23.80 per hour.