Evening Club Lounge Server — Elite Guest Service & Perks

Renaissance Edmonton Airport Hotel

Edmonton

On-site

CAD 20,000 - 28,000

Full time

14 days+

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Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Loyalty program

Travel program discounts

Staff meals

Free parking

Bus pass reimbursement

On-demand pay

Food & beverage discount HALO Bar|BIST

Management training

Quarterly work events

Job summary

Renaissance Edmonton Airport Hotel is seeking a friendly, detail-oriented full-time Club Lounge Server to join our F&B team and provide exceptional service to Marriott Bonvoy Elite guests in the Club Lounge.

You will greet guests, restock refreshments and snacks, maintain a clean, organized space, and assist with local recommendations while working evening shifts on a guaranteed 30-hour week and earning $17.50 per hour.

Qualifications

High school diploma or equivalent.
At least 1 year of customer service experience, preferably in a hotel or hospitality environment.
Strong communication and interpersonal skills.
Ability to multitask and work in a fast-paced environment.
Positive attitude and willingness to go above and beyond to ensure guest satisfaction.

Responsibilities

Greet elite guests as they arrive in the Club Lounge and provide exceptional customer service.
Maintain a clean and organized area, restocking refreshments and snacks.
Assist elite guests with needs, including answering questions about hotel amenities and local attractions.
Work with Concierge team to fulfill guest requests and ensure all needs are met.
Monitor Club Lounge for maintenance issues or safety hazards and report accordingly.
Ensure guests adhere to Club Lounge policies and procedures.
Assist HALO Bar|Bistro when business levels allow.