Estates Compliance & Maintenance Officer (12 Month FTC)

The Phyllis Tuckwell Hospice; Farnham; On-site; CAD 63,000 - 77,000; Full time

Benefits offered by this job

Pension

Employee Assistance Programme

Discount card

Training & development

Professional growth

Upskilling

Diverse training courses

Flexible hours

Supportive colleagues

Pride in workplace

Job summary

The Phyllis Tuckwell Hospice in Farnham is seeking an experienced Estates Compliance & Maintenance Officer to lead maintenance, compliance and contractor coordination across our sites. This 12‑month fixed‑term contract offers a hands‑on role in developing schedules, managing records and ensuring safety across a multi-site estate.

You will work with the Estates Manager to establish robust maintenance and compliance arrangements and support our charitable care by maintaining safe and welcoming

Qualifications

• Experience in Estates, Facilities or Maintenance environments.
• Knowledge of planned preventative maintenance and maintenance contracts.
• Understanding of building compliance and statutory testing; health & safety awareness.
• Strong organisational skills and attention to detail; clear reporting.

Responsibilities

• Develop planned preventative maintenance schedules and servicing plans.
• Organise inspections and contractor visits across sites.
• Maintain accurate records and track compliance.

Skills

Estates environment experience

Planned preventative maintenance

Contractor management

Building compliance

Health and safety awareness

Organisational skills

Effective communication

Independent and team work

Job description

Estates Compliance & Maintenance Officer
12-month fixed-term contract
Hours: 37 hours per week
Salary: £37,300 per annum WTE
Farnham, with travel across our hospice, outpatient facilities and retail shops

Are you looking for a job where your practical skills and experience can make a real difference? At Phyllis Tuckwell, keeping our buildings safe, compliant and well maintained helps our teams provide exceptional care to patients and their families.

We have an opening for an Estates Compliance & Maintenance Officer within our friendly and supportive Estates team. Following our move into a new hospice, this is an opportunity to help establish effective maintenance and compliance arrangements across our buildings and equipment, making improvements that will last beyond the 12-month contract.

Working closely with the Estates Manager, you will develop planned preventative maintenance schedules, organise servicing and inspections, maintain accurate records and coordinate contractors. You will also carry out structured reviews of our 18 retail shops, identifying maintenance needs and helping put consistent arrangements in place across the estate.

This is a varied, practical role combining organisation and record keeping with site visits, contractor coordination and hands‑on support. You will help resolve day‑to‑day maintenance issues within your competence, while ensuring outstanding work and safety concerns are followed up.

About You

A successful Estates Compliance & Maintenance Officer will have:

• Experience in an Estates, Facilities, Maintenance or similar environment.
• Good knowledge of planned preventative maintenance, maintenance contracts and contractor management.
• Knowledge of building compliance, inspections and statutory testing, with an understanding of health, safety and Estates‑related risks.
• Strong organisational skills and attention to detail, including the ability to maintain accurate electronic records and produce clear reports.
• Good communication skills and the ability to work effectively with colleagues, contractors and suppliers.
• The ability to work independently and as part of a team.

Experience of working across multiple sites and a practical, hands‑on approach to maintenance and problem‑solving would be an advantage.

For a full list of essential requirements, please refer to the job description and person specification document.

About Us

We are based in Farnham and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North‑East Hampshire.

Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our Estates team is pivotal in helping deliver our vital services, maintaining safe and welcoming environments and supporting our commitment that ‘every day is precious’ for our patients.

We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.

We Offer:

• Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
• Employee Assistance Programme
• Blue Light Discount Card
• Skill Development and Training
• Professional Growth
• Upskilling
• Diverse Training Courses

A Great Place to Work

• Flexible hours and flexible working
• Supportive colleagues
• 97% of our staff are proud to work for Phyllis Tuckwell*

Phyllis Tuckwell Birdsong Hospice staff survey 2023

For further information regarding the role or to arrange an informal visit please contact Rebecca Slater, Head of Facilities & Sustainability on [e-mail] or phone [phone]. If you are unable to apply online or have any questions about the recruitment process, contact HR on 01252 729408 or email [e-mail] .

Closing date for receipt of applications:

Sunday 8 th November 2026

Interviews to be held:

Monday 16 th or Wednesday 18 th November 2026

We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship.

This post is subject to an enhanced Disclosure and Barring Service check.