Epic Beaker/MLAB/ WellSky/ DI Analyst

W3Global; Canada; Remote; CAD 90,000 - 130,000; Full time

Job summary

W3Global is seeking an experienced Healthcare Applications Analyst to support Epic Beaker, MLAB, WellSky, and Diagnostic Imaging (DI) workflows. The role targets senior analysts with laboratory and diagnostic systems expertise, capable of configuring, testing, and supporting complex LIS environments.

The ideal candidate will collaborate with pathologists, radiologists, and IT teams to ensure seamless data flow and robust production support across laboratory and imaging domains.

Qualifications

• Bachelor's degree or related field preferred.
• 5+ years healthcare IT / LIS / applications experience preferred.
• Hands-on experience with Epic Beaker and/or LIS systems.
• Experience with MLAB and WellSky highly preferred.
• Experience with Diagnostic Imaging applications/workflows preferred.

Responsibilities

• Analyze clinical and business requirements into application solutions.
• Configure, maintain, test, and support Epic Beaker, MLAB, WellSky, and DI apps.
• Support lab, pathology, microbiology, blood bank, and imaging workflows.
• Collaborate with clinicians, radiologists, and IT teams.
• Troubleshoot interfaces, workflows, and production issues.
• Participate in upgrades, deployments, and optimization initiatives.
• Develop and execute test plans and validation activities.
• Provide end-user training and knowledge transfer.

Skills

Epic Beaker

Clinical workflows

Diagnostics workflow

Troubleshooting

Education

Bachelor's degree in Computer Science / Healthcare Informatics

Tools

Epic Beaker

MLAB

WellSky

DI Systems

Job description

Job Title: Epic Beaker / MLAB / WellSky / DI Analyst

Location: Canada - Remote

Employment Type: Full-Time

Experience: 5+ years preferred

Job Summary

We are seeking an experienced Healthcare Applications Analyst with strong laboratory and diagnostic systems experience to support Epic Beaker, MLAB, WellSky, and Diagnostic Imaging (DI) applications. The ideal candidate will have experience supporting laboratory information systems, clinical laboratory workflows, diagnostic imaging workflows, interfaces, integrations, application configuration, testing, troubleshooting, and production support.

Key Responsibilities

• Analyze clinical and business requirements and translate them into application solutions.
• Configure, maintain, test, and support Epic Beaker, MLAB, WellSky, and DI applications.
• Support laboratory, pathology, microbiology, blood bank, and diagnostic imaging workflows.
• Work closely with laboratory professionals, pathologists, radiologists, clinicians, technicians, and IT teams.
• Troubleshoot application, workflow, interface, and integration issues.
• Participate in application implementations, upgrades, enhancements, and optimization initiatives.
• Develop and execute test plans, test cases, and validation activities.
• Perform application configuration and workflow testing.
• Investigate and resolve production incidents and defects.
• Support interfaces between laboratory systems, Epic, instruments, and external systems.
• Maintain application documentation, workflows, configuration specifications, and issue-resolution documentation.
• Participate in system upgrades, releases, change management, and deployment activities.
• Coordinate with vendors and technical teams when resolving application or interface issues.
• Provide application support, training, and knowledge transfer to end users.

Epic Beaker

Experience With

• Epic Beaker Clinical Pathology
• Epic Beaker Anatomic Pathology
• Laboratory orders and results
• Specimen collection and processing
• Accessioning
• Laboratory workflows
• Pathology and microbiology
• Blood bank/transfusion workflows
• Laboratory instrument interfaces

MLAB / WellSky

Experience with laboratory information systems such as MLAB and/or WellSky is preferred.

Knowledge Of

• Laboratory information systems
• Laboratory workflow configuration
• Specimen management
• Accessioning
• Results processing
• Microbiology
• Pathology
• Blood bank
• Laboratory interfaces
• Reference laboratory workflows

Diagnostic Imaging (DI)

Experience Supporting Diagnostic Imaging Workflows Is Preferred, Including

• Radiology orders
• Imaging scheduling
• Diagnostic imaging workflows
• Imaging results
• Radiology reporting
• PACS/RIS integration
• Modality interfaces
• Clinical imaging workflows
• Integration between imaging systems and Epic

Interfaces & Integration

• Experience troubleshooting healthcare application interfaces.
• Knowledge of HL7 and healthcare interoperability preferred.
• Experience with laboratory instrument interfaces and/or imaging interfaces.
• Coordinate with integration teams and vendors for interface testing and issue resolution.
• Validate data flow between Epic, LIS, RIS/PACS, laboratory instruments, and external systems.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Healthcare Informatics, Medical Technology, or a related field preferred.
• 5+ years of healthcare IT/LIS/application experience preferred.
• Hands-on experience with Epic Beaker and/or laboratory information systems.
• Experience with MLAB and/or WellSky is highly preferred.
• Experience with Diagnostic Imaging applications/workflows is preferred.
• Strong understanding of laboratory and/or diagnostic imaging workflows.
• Experience with application configuration, testing, upgrades, optimization, and production support.
• Current Epic certification relevant to the position is mandatory, if required by the client/project.
• Strong analytical and troubleshooting skills.
• Excellent communication and stakeholder-management skills.

Preferred Skills

• Epic Beaker
• MLAB
• WellSky
• Laboratory Information Systems (LIS)
• Diagnostic Imaging (DI)
• Radiology
• RIS/PACS
• Clinical Pathology
• Anatomic Pathology
• Microbiology
• Blood Bank
• Specimen Management
• Laboratory Interfaces
• Imaging Interfaces
• HL7
• Healthcare Interoperability
• Epic implementation and optimization
• Production support
• Testing and validation