Environmental Services Supervisor, Healthcare

COMPASS GROUP CANADA; London; On-site; CAD 56,000 - 59,000; Full time

Benefits offered by this job

Health benefits and RRSP contribution

Discretionary bonus or incentive

Competitive total rewards program

Job summary

COMPASS GROUP CANADA is seeking a Housekeeping Supervisor in Ontario. The role supervises, trains, and inspects housekeeping staff to ensure standards are met and safety protocols are followed.

Responsibilities include coordinating department activities, managing supplies within budget, and maintaining equipment and security. The candidate should have supervisory experience, budgeting awareness, and strong communication skills.

Qualifications

• At least two years of housekeeping supervisory experience.
• Strong infection control, safety, and standard precautions knowledge.
• Experience in a unionized environment is preferred.
• Understanding of budgeting, P&L concepts.
• Excellent problem-solving and organizational skills with strong communication.
• Ability to work under stressful conditions and prioritize tasks.
• Excellent written and verbal communication skills.
• Proficient computer skills.

Responsibilities

• Supervises, trains, and inspects housekeeping staff to meet unit standards.
• Coordinate activities of housekeeping with emphasis on infection control and safety.
• Develop and follow policies and procedures to meet site needs.
• Inventory housekeeping supplies and manage costs within budget.
• Ensure staff clock in, document attendance, and coordinate shifts.
• Assign keys, radios, and ensure security of equipment.
• Support staff to maintain highest cleanliness and service standards.

Skills

Housekeeping supervision

Infection Control

Budgeting

Communication

Problem solving

Computer skills

Job description

The salary range for this position is $56,000 to $59,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

Supervises, trains and inspects the performance of assigned housekeeping staff to ensure all procedures are completed to unit’s standards.

Essential Duties And Responsibilities

• Maintain responsibility and accountability for Personnel Management Functions of the department. Personnel Management includes new associate interviews, selection, hiring, evaluation and on occasion termination in accordance with Compass Standards, Client Contract and applicable Union Collective Agreement.
• Coordinate and support all relevant activities of the housekeeping and linen department with a special emphasis on Infection Control and Occupational Health & Safety.
• Develop and follows appropriate policies, procedures, job routines to meet the needs of the site.
• Conduct regular inventory of housekeeping supplies and order these, keeping costs in line with approved budgetary amounts.
• Ensure assigned staff have reported to work and clocked in properly; document late or absent employees.
• Document call offs, and replace for any shift and coordinate assigned staff breaks.
• Prepare and distribute assignment sheets to staff and review priorities. Communicate additions or changes to the assignment sheets as they arise throughout the shift.
• Assign designated keys, radios and beepers to assigned staff. Maintain accurate record of such assignments and ensure security of keys.
• Check all equipment used by staff for proper supplies, neatness, cleanliness and mechanical problems. Instruct designated personnel to correct deficiencies.
• Assist staff to ensure highest standards of cleanliness and service and conduct staff training as assigned.

Qualifications

Do you have what it takes to be one of our Housekeeping Supervisors? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:

• At least two (2) years of Housekeeping Supervisory experience.
• Working knowledge of all housekeeping procedures and laundry management with a strong emphasis on Infection Control, Standard Precautions and Health & Safety.
• Previous experience working in a unionized environment is preferred.
• Understanding of budgeting processes and awareness of profit and loss concepts.
• Excellent problem-solving and analytical skills both one-on-one and in group situations.
• Ability to work under stressful conditions.
• Ability to communicate effectively in written format and oral presentations.
• Excellent administrative and organizational skills and an ability to prioritize
• Excellent computer skills.

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact [e-mail] for further information.