Environmental Services Manager - Permanent Full Time

Sienna Senior Living; Southwestern Ontario; On-site; CAD 49,000 - 61,000; Full time

Benefits offered by this job

Health & dental benefits

SOAR program

Employee Share Purchase Plan

Vacation package

Learning & career growth

Diversity & inclusion

Job summary

Aspira Hygate Waterloo Retirement Living, part of Sienna Senior Living, seeks an Environmental Services Manager to lead housekeeping, laundry and maintenance. You will ensure safety, cleanliness and operational effectiveness, while guiding a diverse team and driving quality initiatives across the home.

This role reports to the General Manager and supports residents with dignity and respect, focusing on a culture that values happiness, inclusion and continuous improvement within a thriving

Qualifications

• Hold a degree or diploma with environmental services background.
• Fire Safety planning training completed.
• Background in building trades; ability to read drawings.
• Two years of supervisory/management experience in housekeeping, laundry or maintenance.
• Strong people skills to guide and supervise a diverse team.
• Able to connect with residents and families.
• Able to adapt to changing situations and resolve issues quickly.
• Organizational and time-management skills to handle budgets.
• Legally eligible to work in Canada and able to pass checks.
• Sienna may use AI to screen applicants.

Responsibilities

• Oversee the environmental services of the retirement home.
• Plan, coordinate, direct and monitor housekeeping, laundry and maintenance activities.
• Hire, onboard, train, schedule, supervise and coach staff to Aspira standards.
• Manage departmental budgets and ensure adequate resources and equipment.
• Maintain building, equipment, furnishings and fixtures in a clean, safe condition.
• Oversee grounds upkeep and supervise waste management for the home.
• Ensure linen and residents' clothing are laundered efficiently.
• Assist in implementing the fire safety program for the home.
• Manage quality assurance and report feedback to the General Manager.
• Oversee and manage routine and preventative maintenance programs.

Skills

Supervisory experience

People skills

Time management

Budget management

Reading blueprints

Regulatory compliance

Fire safety knowledge

Education

Degree or diploma in environmental services

Job description

Environmental Services Manager

Aspira Hygate Waterloo Retirement Living

Rate of Pay: $49,117 - $61,397

This posting is for an existing vacancy

At Sienna Senior Living, our commitment to enhancing the daily lives of our residents extends far beyond clinical care. Integral to this mission are our dedicated leaders and their teams who oversee vital functions such as culinary services, housekeeping, recreation, and maintenance. These roles are not just jobs; they embody the heart and soul of our purpose-drive culture, one that is centered on cultivating happiness in daily life!

The Environmental Service Manager leads the Housekeeping, Laundry, and Maintenance departments to ensure the community maintains high standards of cleanliness, safety, and functionality. This role is responsible for quality assurance, risk management, and regulatory compliance while creating a safe and welcoming environment for residents, team members, and visitors. Our purpose is to cultivate happiness in daily life! We truly believe it is a privilege to serve Canada’s seniors, ensuring they live fulfilling lives with the utmost comfort, dignity, and respect.

Why you belong here:

• A competitive salary and vacation package
• Health & Dental benefits program
• Share Ownership and Reward Program (SOAR)
• Employee Share Purchase Plan with company match
• Continuous learning and growth so you have the skillset needed to succeed and take on new challenges
• A welcoming culture that values diversity and differing perspectives, experiences and beliefs

What you will be doing:

• Oversee the environmental services of the retirement home
• Plan, coordinate, direct and monitor the effectiveness of all activities within the housekeeping, laundry and maintenance departments
• Hire, onboard, orient, train, schedule, supervise, and offer feedback/coaching to team members in the environmental service department to uphold Aspira standards
• Manage departmental budgets, ensuring availability of adequate resources and equipment through budget preparation, maintenance, and hiring of suitable staff as needed
• Ensure the building, including its equipment, furnishings, and fixtures, is maintained in a clean, sanitary, and well-repaired condition
• Manage the upkeep of external grounds and supervise the waste management program for the home
• Ensure that linen and residents' personal clothing are laundered in a timely and efficient manner
• Assist in the implementation of the fire safety program for the home
• Manage the quality assurance program for housekeeping, maintenance, and laundry services. Support and engage in quality initiatives by offering input and suggestions for improvement, and reporting feedback to the General Manager
• Oversee and manage the routine and preventative maintenance program for the home

What you need to know:

• Hold a degree or diploma from a post-secondary institution, with relevant background and experience in environmental services
• Successfully completed Fire Safety planning training for owners and operators as per provincial regulations
• Possess a background in the building trades, with the ability to read and interpret building prints/drawings considered advantageous
• Brings two years of supervisory and/or management experience, with a focus on housekeeping, laundry, or maintenance practices
• You have strong people skills that can guide, motivate and supervise a diverse team while also being able to delegate tasks effectively
• Can demonstrate patient, understanding, and able to connect with both residents and their families
• You are able to think quickly, adapt to changing situations, and resolve issues efficiently
• Possess effective organizational and time management skills to handle multiple tasks, manage budgets and ensure the smooth operation of the department
• You must be legally eligible to work in Canada or have a valid work/study permit
• You must successfully pass a Vulnerable Sector Check and Criminal Records Check
• Sienna Senior Living may utilize artificial Intelligence to screen or assess applicants for this position

Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.