Environmental Project Manager

Bureau Veritas North America; Quebec; On-site; CAD 70,000 - 90,000; Full time

Job summary

Join a leading company as an Environmental Project Manager in Quebec, where you'll ensure client satisfaction and develop key relationships. The role involves maintaining client accounts, providing technical support, and adhering to quality standards. Ideal candidates are bilingual, organized, and have leadership qualities. Enjoy competitive benefits and opportunities for career growth.

Benefits

On-the-job training

Employee discounts

Competitive benefits

RRSP with employer contribution

Free parking

Employee Assistance Program

Career growth opportunity

Work/life balance

Qualifications

• 3-5 years’ experience in the environmental laboratory industry.
• Bilingual (French and English) with English knowledge considered an asset.

Responsibilities

• Maintain and develop client accounts.
• Key liaison between the client and laboratory.
• Provide clients with technical support on sampling projects.

Skills

Bilingual

Leadership

Organized

Detail-oriented

Multitasking

Education

B. Sc. or equivalent

Tools

Computer skills

Job description

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Do you believe in the power of teamwork and sharing ideas? Do you take pride in delivering exceptional quality and service with everything you do? Do you seek out ideas for improving the status quo? If you want to make a difference and love being surrounded by the best and the brightest, Bureau Veritas Laboratories might be the place for you!

Imagine being surrounded by the brightest minds in the industry.

Benefits
On-the-job training
Employee discounts
Competitive benefits
RRSP with employer contribution
Free parking
EAP (Employee Assistance Program)
Career growth opportunity
Work/life balance (floater day and WE ARE day)

Bureau Veritas is looking for an Environmental Project Manager to join our environmental laboratory in Ste-Foy, QC.

Summary: The project manager contributes, through the personalized service he/she provides, to the quality service offered to the clients and thus to the organization’s objectives. Acting as the intermediary between the clients and the laboratory, the Project Manager ensures client satisfaction regarding the services offered. The project manager is the key client relation contact that is critical to developing true client loyalty.

Your main responsibilities are:

• Responsible for maintenance and development of client accounts;
• Key liaison between the client, the laboratory, and senior Bureau Veritas management;
• Ensure Client feedback is passed onto senior Bureau Veritas management team;
• Respond to all client calls (telephone or email) within one hour of reception time, redirect calls or emails to PMA to meet this objective;
• Develop client relations through the provision of top-notch client services;
• Provide clients with technical support on their varied sampling projects;
• Stay current on all application and interpretation of environmental regulations;
• Document and resolve all client complaints, CARS;
• Stay current with all methods, PARs, and MOCs, via reporting tools of the QSI, and CMR databases;
• Assist the sales team with active participation in regional sales strategies;
• Develop actual and potential clients through active participation in new account identification and regular account reviews;
• Coordinate project requirements with clients;
• Facilitate communication between clients and laboratory departments;
• Assist in preparing correspondence and reports for technical data review and marketing;
• Develop and train newly hired assistant project managers;
• Work with accounting to facilitate discussions on client payments and assist with collections;
• Adhere to all health and safety regulations;
• Participate in QA/QC policies to maintain quality standards;
• Maintain employee training files;
• Assist with sample logistics entry into the LIMS system according to SOP;
• Provide assistance to the Container preparation department during high season, if required.

You are an ideal candidate if you:

• Hold a B. Sc. or equivalent with 3-5 years’ experience in the environmental laboratory industry;
• Are bilingual (French and English), with knowledge of English considered an asset;
• Have excellent computer skills;
• Are organized, detail-oriented, and focused;
• Can work independently with strong multitasking skills and under pressure;
• Have leadership qualities and can serve as a role model to junior staff.

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Bureau Veritas is a world leader in testing, inspection, and certification services.

We value diversity and inclusion, actively involving every employee’s ideas, perspectives, and backgrounds to maximize success. Inclusion is about attracting talent that brings different cultures, backgrounds, and beliefs.

Our purpose: shaping a world of trust.

We commit to quality, safety, risk mitigation, environmental protection, and social responsibility, contributing to society.

We blend performance & integrity with ambition & humility, responsibility & openness, leaving a mark on our work.

We respect and empower our people, working as a team for our 400,000 clients across 140 countries.

Join us and leave your mark in shaping a world of trust.

Apply today at https://www.bvna.com/careers.

Bureau Veritas Labs is an equal opportunity employer, committed to inclusive, barrier-free recruitment and work environments. Please inform HR of any accommodations needed.