Entry-Level Customer Support & Service Coordinator

HRS Talent Solutions

Edmonton

On-site

CAD 32,000 - 52,000

Full time

6 days ago

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Job summary

HRS Talent Solutions in Canada is seeking a Customer Service Assistant to support day-to-day service activities with strong communication, organization, and follow-through. This entry-level role focuses on maintaining a positive customer experience, handling routine inquiries, and supporting service workflows in a professional office environment.

The position combines customer communication, record updates, issue tracking, internal follow-up, and general support for service processes.

Qualifications

Reliable transportation to and from the workplace, if required.
Strong communication skills and professional customer-facing manner.
Ability to stay organized and manage routine support tasks consistently.
Professional attitude and dependable work habits.
Ability to follow established service processes and handle information accurately.

Responsibilities

Provide day-to-day support for customer service activities and routine service requests.
Respond to customer inquiries in a professional and timely manner.
Maintain and update customer information in internal systems and records.
Help track service issues, follow-up items, and customer communication.
Support coordination between customers and internal team members as needed.
Assist with service-related documents, updates, and routine administrative tasks.
Help maintain accurate records and organized customer support workflows.
Contribute to a professional, responsive, and service-focused work environment.