Remote Customer Service & Admin Support Specialist

HRS Talent Solutions; Guelph; On-site; CAD 41,000 - 52,000; Full time

Job summary

HRS Talent Solutions is seeking an entry-level Customer Service & Administrative Support Assistant for remote work in Canada. The role combines customer service, data entry, online workflow coordination, and general office support.

Training is provided, with opportunities to build day-to-day experience and organizational skills. Candidate fit includes clear communication, attention to detail, and the ability to follow written instructions.

Qualifications

• Reliable computer or laptop
• Stable internet connection
• Ability to follow written instructions carefully
• Comfort using email, web browsers, online forms, and basic web based tools
• Strong attention to detail and ability to review work for accuracy
• Clear written communication skills
• Dependable and organized approach to recurring tasks
• Ability to work independently and manage time effectively
• Comfort reviewing customer, participant, or project information
• Ability to handle routine customer service and administrative support tasks professionally

Responsibilities

• Reviewing customer, participant, or project related information for accuracy and completeness
• Supporting customer service and client feedback projects by organizing responses, comments, and submitted details
• Reading written instructions carefully and completing assigned tasks according to provided guidelines
• Entering information into online forms, templates, spreadsheets, or tracking sheets
• Reviewing names, dates, contact details, submitted answers, and other information for accuracy
• Helping organize feedback from surveys, service evaluations, product reviews, and client related projects
• Providing structured feedback to support client projects and research assignments
• Participating in guided client evaluations and completing form based assessments
• Recording reactions, preferences, observations, and responses clearly and accurately
• Researching company websites, checking business information online, and verifying whether details are current
• Supporting routine office related processes through accurate and consistent task completion
• Communicating clearly in writing when completing forms, notes, feedback, or project related responses

Job description

HRS Talent Solutions is seeking an entry-level Customer Service & Administrative Support Assistant for remote work in Canada. The role combines customer service, data entry, online workflow coordination, and general office support.

Training is provided, with opportunities to build day-to-day experience and organizational skills. Candidate fit includes clear communication, attention to detail, and the ability to follow written instructions.