Entry Level Customer Service

Spade Recruiting; Lethbridge; Remote; CAD 35,000 - 55,000; Full time

Job summary

A leading company is seeking a Customer Service Representative in Lethbridge, Alberta. This entry-level role focuses on driving customer satisfaction through effective communication and service while offering opportunities for bonuses, career growth, and remote work options. Ideal candidates should be eager to learn and contribute positively to the team.

Benefits

Weekly advances and bonuses

Long-term career progression

Remote work from home option

Residual Income

All-expenses-paid yearly office trips

Full Benefits

Qualifications

• Customer-first mindset, delivering high-quality service.
• Preferred experience in customer service or retail.
• Higher education deemed preferable but not required.

Responsibilities

• Handle inbound and outbound calls and set appointments.
• Perform presentations for union members requesting benefits.
• Complete necessary paperwork and quality control tasks.

Skills

Customer service

Leadership

Basic computer knowledge

Education

High school diploma

Job description

Spade is looking for a customer service representative for AIL. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.

Daily activities include Inbound and outbound calling, setting appointments, performing presentations to members of unions that request our benefits, basic computer knowledge, completing the necessary paperwork, quality control, and leadership development.

What we offer

• Weekly advances and bonuses ($55K first year average income)
• Long-term career progression
• Remote work from home option
• Residual Income
• All-expenses-paid yearly office trips to exciting and exotic locations (2016 Puerto Rico, 2017 Cancun, 2018 Disney, 2019 Vegas, 2020 Bar Mar Bahamas)
• Full Benefits
• 18+ years of age
• Must pass a background check
• High school diploma (higher education preferred but not required)
• Customer service and / or retail experience preferred but not required

In the interest of community wellness, our company has adjusted our business operations. As such, all interviews will be conducted via Video Conferencing.

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Entry Level Customer • Lethbridge, alberta, Canada