Entry Level Customer Service

Spade Recruiting; Surrey; Remote; CAD 50,000 - 60,000; Full time

Job summary

A leading company in customer service based in BC is seeking a customer service representative. This role focuses on enhancing customer satisfaction through effective communication and service delivery. The ideal candidate will engage in outbound calls and product presentations, supported by extensive training and various company benefits including health coverage and remote options.

Benefits

Weekly advances and bonuses

Long-term career progression

Flexible work hours

Remote work from home option

Residual income

Full health benefits

Hands-on 1-on-1 training

All-expenses-paid yearly trips

Qualifications

• Strong communication skills required.
• Time management skills are essential.
• Must be 18+ and pass a background check.

Responsibilities

• Field inquiries and maintain product knowledge.
• Conduct inbound and outbound calls.
• Perform presentations to union members.

Skills

Communication

Time Management

Education

High school diploma

Job description

Spade is looking for a customer service representative in BC. This person will drive customer satisfaction by fielding inquiries, addressing pain points, and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.

Daily activities include inbound and outbound calling, setting appointments, performing presentations to union members requesting our benefits, basic computer knowledge, completing necessary paperwork, quality control, and leadership development.

What we offer

• Weekly advances and bonuses ($55K first-year average income)
• Long-term career progression
• Flexible work hours
• Remote work from home option
• Residual income
• Full health benefits
• Hands-on 1-on-1 training
• All-expenses-paid yearly office trips to exciting and exotic locations (2016 Puerto Rico, 2017 Cancun, 2018 Disney, 2019 Vegas, 2020 Bar Mar Bahamas)
• Full benefits

Minimum qualifications

• Strong communication skills
• Time management skills
• 18+ years of age
• Must pass a background check
• High school diploma (higher education preferred but not required)
• Customer service and/or retail experience preferred but not required

In the interest of community wellness, our company has adjusted our business operations. As such, all interviews will be conducted via video conferencing.