Enterprise Applications Analyst

Nutrition International; Ottawa; Hybrid; CAD 75,000 - 80,000; Full time

Benefits offered by this job

Health & wellness allowance

Pension

Professional development allowance

Four weeks vacation

Flexible work hours

Job summary

Nutrition International is seeking an Enterprise Applications Analyst in Ottawa (hybrid). You will administer and optimize a portfolio of enterprise apps, manage integrations, and ensure accurate documentation and governance across systems.

You will gather requirements, translate business needs into configurations, and coordinate UAT with stakeholders while embracing AI features in modern enterprise tools. A strong BA background and API fluency are essential.

Qualifications

• Bachelor’s degree or diploma in Information Systems, Computer Science, Business Administration, or related discipline.
• Experience administering, configuring, and supporting enterprise applications (ERP such as NetSuite or Dynamics 365, HRIS, LMS).
• Demonstrated business-analysis experience: requirements gathering, process mapping, and stakeholder engagement.

Responsibilities

• Administer, configure, and maintain NI’s portfolio of enterprise applications (e.g., NetSuite OneWorld, Dynamics 365, Microsoft 365 / SharePoint Online, HRIS, AbsorbLMS, Board, custom applications).
• Develop and maintain deep functional and technical knowledge of each supported application for effective administration.
• Support design, configuration, and maintenance of integrations between NI’s enterprise apps and cloud services.
• Configure, test, monitor, and document API-based and middleware integrations across systems.
• Engage with stakeholders to elicit and document requirements and translate them into specs.
• Create and maintain complete, current documentation for all supported applications.
• Plan, coordinate, and document UAT for changes and new implementations, including test plans and scripts.
• Administer user accounts, roles, and permissions following least-privilege principles.
• Support onboarding/offboarding for application access.
• Understand and help configure AI capabilities within NI’s enterprise applications.
• Apply AI-assisted tools to accelerate routine work while ensuring accuracy.

Skills

Business analysis

APIs & integrations

Automation scripting

AI in enterprise apps

English fluency

UAT coordination

Education

Bachelor's degree in Information Systems, Computer Science, Business Administration, or related

Tools

NetSuite OneWorld

Dynamics 365

Microsoft 365 / SharePoint Online

HRIS

AbsorbLMS

Board

Custom applications

Job description

Title: Enterprise Applications Analyst

Employment Type: Permanent, Full Time

Location: Ottawa, Canada – Hybrid (2 days/week in office)

Submission Date: October 12, 2026

Salary: CAD $75000 - CAD $80000

About us

Founded in 1992, Nutrition International (NI) is a global organization dedicated to delivering proven nutrition interventions to those who need them most. At Nutrition International, we make a difference, because nutrition is the difference.

Woven into the very fabric of our approach is the passion and drive of our global team of over 600 people, working in 13 offices across 11 countries with one common goal: transforming the lives of people who need it most through improved nutrition.

If you are a motivated and passionate individual who shares our conviction that a better world is possible through improved nutrition, wants to leave the world a little better than they found it, and is looking to be part of a global team with a clear vision, we want to hear from you. Please consider applying for the position below.

If you are a motivated and passionate individual who shares our conviction that a better world is possible through improved nutrition, wants to leave the world a little better than they found it, and is looking to be part of a team with a clear vision, we want to hear from you. Please consider applying for the position below.

About the role

The Enterprise Applications Analyst is responsible for the administration, configuration, support, and continuous improvement of Nutrition International’s enterprise applications and the integrations that connect them. Combining hands‑on application management with business‑analysis and process‑improvement skills, this role ensures that NI’s business systems are correctly configured, well integrated, well documented, reliable, and aligned to business needs.

Working closely with the Senior Solutions Architect and business stakeholders, the Enterprise Applications Analyst develops a deep understanding of each supported application, gathers and documents requirements, translates business needs into system configurations and integration requirements, and coordinates and documents user acceptance testing (UAT). The role brings a disciplined, organized, process‑oriented approach to the application lifecycle — ensuring that changes are controlled, tested, documented, and adopted, and that complete, current documentation exists for all application processes, configurations, and policies across the organization.

and across NI globally. In this role you will :

• Administer, configure, and maintain NI’s portfolio of enterprise applications (e.g., NetSuite OneWorld, Dynamics 365, Microsoft 365 / SharePoint Online, HRIS, AbsorbLMS, Board, custom‑made applications, ensuring they are correctly set up, reliable, and fit for purpose.
• Develop and maintain deep functional and technical knowledge of each supported application — its modules, configuration options, workflows, data model, and business use — in order to administer and support it effectively
• Support the design, configuration, and maintenance of integrations between NI’s enterprise applications and cloud services, ensuring reliable and secure data flow.
• Configure, test, monitor, and document API‑based and middleware integrations — including authentication, data mapping, and error handling — across systems such as NICOR, NICOR FORMS, HRIS/Workable, Board, AbsorbLMS, and travel and credit‑card reconciliation systems.
• Engage with business stakeholders to elicit, analyze, and document business and functional requirements for new applications, enhancements, and integrations. Translate business needs into clear functional specifications, process maps, user stories, and configuration/integration requirements.
• Create and maintain complete, current documentation for all supported applications — configurations, standard operating procedures, process maps, integration specifications, and administrative runbooks.
• Ensure that every recurring process, configuration change, and integration is documented so that it is repeatable, auditable, and transferable.
• Plan, coordinate, and document UAT for application changes, enhancements, integrations, and new implementations. Develop test plans, test cases, and test scripts based on documented requirements, and capture and track results, defects, and their resolution.
• Administer application‑level user accounts, roles, groups, and permissions following IT standards and least‑privilege principles.
• Support onboarding and offboarding as it relates to application access and the provisioning/deprovisioning of accounts.
• Understand, evaluate, and help configure the AI and generative‑AI capabilities available within NI’s enterprise applications (e.g., Microsoft 365 Copilot, Dynamics 365 and NetSuite AI features), and support their safe and effective adoption by business users.
• Apply AI‑assisted tools appropriately to accelerate routine work — such as drafting documentation, summarizing requirements, generating and reviewing test cases, and analyzing data — while critically reviewing all output for accuracy before use.

For more detailed information about the role, please click on the attached Job Description

About you

• You will come with a Bachelor’s degree or diploma in Information Systems, Computer Science, Business Administration, or a related discipline with around 3 years’ experience administering, configuring, and supporting enterprise / business applications (e.g., ERP such as NetSuite or Dynamics 365, Microsoft 365 / SharePoint, HRIS, LMS, or similar).
• Demonstrated business‑analysis experience: requirements gathering, process mapping, functional specification, and stakeholder engagement. Experience coordinating and documenting UAT and maintaining structured process and system documentation.
• Working knowledge of application integration and APIs (REST / SOAP), data mapping, middleware, and integration/automation tooling. Experience with scripting or workflow automation (PowerShell, Node.js, JavaScript, Power Automate) an asset.
• Familiarity with AI and generative‑AI capabilities embedded in enterprise applications and productivity tools (e.g., Microsoft 365 Copilot, Dynamics 365 / NetSuite AI features), and a demonstrated interest in applying them to business processes.
• Understanding of the responsible use of AI — including data privacy, security, and accuracy/verification considerations — an asset.
• Fluency in English is essential and working capacity in French in other major languages is an advantage.

What we offer

A competitive market pay, pension, professional development allowance, health & wellness allowance, health and dental benefits, four weeks of vacation (plus public holidays) and other leave, and flexible work hours. We offer a collaborative and engaging work environment.

Nutrition International is an equal opportunity employer. We celebrate diversity and are committed to an inclusive, equitable and accessible work environment. Upon request, accommodations due to a disability are available throughout the selection process.

Nutrition International upholds a zero‑tolerance policy on sexual exploitation, abuse and harassment (SEAH). Following the principles of the Inter‑Agency Misconduct Disclosure Scheme, reference checks will include safeguarding verifications with previous employers. By applying to this position, candidates acknowledge and consent to these reference checks being conducted with previous employers.

Selected candidates must have current legal entitlement to work in Canada. Please note that all our offers are conditional subject to appropriate screening checks and satisfactory reference checks.

We thank you for your interest, however only those selected for an interview will be contacted.