Senior HRIS Analyst

National Veterinary Associates, Inc.; Oakville; On-site; CAD 80,000 - 95,000; Full time

Benefits offered by this job

Annual bonus

Health benefits

Dental benefits

Vacation: 3 weeks

Floating holiday

Personal day

Collaborative culture

Job summary

National Veterinary Associates, Inc. seeks a Senior HRIS Analyst to drive the configuration, maintenance, and ongoing improvement of core HR systems, including Dayforce modules for HR, payroll, scheduling, and talent.

This role blends hands‑on system work with analysis, testing, troubleshooting, and documentation in a fast‑paced environment with evolving requirements. You will partner with HR and business stakeholders to resolve issues, validate data across systems, and steer enhancements that

Qualifications

• 4+ years of experience supporting HR systems, with experience in Dayforce preferred.
• Familiarity with core Dayforce modules.
• Experience with system configuration, testing, troubleshooting, and production support.
• Comfortable working directly in technical tools and supporting live production environments.
• Bachelor's degree in business, information systems, or related field, or equivalent experience.

Responsibilities

• Support configuration, maintenance, and troubleshooting of core HR and applicant tracking systems, including workflows, fields, forms, and related behavior.
• Serve as a quality assurance partner and tester for system changes, integration updates, and defect fixes.
• Partner with team members and vendors to test releases, regression scenarios, and changes prior to production deployment.
• Manage a steady volume of support issues and requests, prioritizing, investigating, and resolving them within established service levels.
• Analyze HR and workflows and system usage to support issue resolution, process clarity, and system improvements.
• Create and maintain clear, structured documentation, including configuration notes, test plans, and reference materials.
• Prepare findings, test results, risks, and recommended options to support decision‑making.
• Partner directly with HR team members and business stakeholders on questions and system needs.
• Escalate complex, cross‑system, or out‑of‑scope issues through established channels.
• Operate effectively in an environment with frequent change, evolving priorities, and incomplete information.
• Maintain working knowledge of HR data structures, triggers, and behavior as they relate to business processes.
• Participate in cross‑functional HR system support and harmonization initiatives.

Skills

Dayforce experience

HR systems support

System configuration

Testing & QA

Education

Bachelor's degree in business or IS

Tools

Dayforce modules

Job description

The Senior HRIS Analyst supports the configuration, maintenance, and ongoing improvement of the organization's core HR systems including WFM, HR Core, Compensation, Payroll, Scheduling, and Talent modules. This role combines hands-on system work with analysis, testing, troubleshooting, and documentation in a fast-paced environment with evolving requirements.

Working closely with HR partners, business stakeholders, and system owners, you will help resolve issues, validate data across systems, and drive enhancements that improve how the organization uses its HR technology. This is a strong fit for an experienced systems professional who enjoys working directly in tools, supporting production environments, and building lasting operational depth in HR technology.

Key Responsibilities

Systems & Quality Assurance

• Support configuration, maintenance, and troubleshooting of core HR and applicant tracking systems, including workflows, fields, forms, and related behavior
• Serve as a quality assurance partner and tester for system changes, integration updates, and defect fixes
• Partner with team members and vendors to test releases, regression scenarios, and changes prior to production deployment
• Manage a steady volume of support issues and requests, prioritizing, investigating, and resolving them within established service levels

Process Analysis & Documentation

• Analyze HR and workflows and system usage to support issue resolution, process clarity, and system improvements
• Create and maintain clear, structured documentation, including configuration notes, test plans, and reference materials
• Prepare findings, test results, risks, and recommended options to support decision‑making

Stakeholder Interaction

• Partner directly with HR team members and business stakeholders on questions and system needs
• Escalate complex, cross‑system, or out‑of‑scope issues through established channels
• Operate effectively in an environment with frequent change, evolving priorities, and incomplete information

Systems & Data Support

• Maintain working knowledge of HR data structures, triggers, and behavior as they relate to business processes
• Participate in cross‑functional HR system support and harmonization initiatives

Qualifications

Experience & Skills

• 4+ years of experience supporting HR systems, with experience in Dayforce preferred
• Familiarity with core Dayforce modules
• Experience with system configuration, testing, troubleshooting, and production support
• Comfortable working directly in technical tools and supporting live production environments

Technical & Analytical

• Familiarity with system logic, workflows, and data structures

Other Requirements

• Bachelor's degree in business, information systems, or a related field, or equivalent experience

Additional benefits designed to support your wellbeing and success

• Salary Range: $80,000 - $95,000, commensurate with experience
• Eligible for annual incentive bonus
• Comprehensive health and dental benefits
• Three weeks' vacation, plus floating holiday and personal day
• A collaborative and supportive team culture

Location: Ability to commute into our office minimally 3 times a month in Oakville, ON

At NVA Canada diversity and inclusion are an important part of our everyday reality.

At NVA Canada, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:

• We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com
• All job opportunities and applications are hosted on our official careers sites: careers.nvacanada.ca
• There is no cost or confidential information required to apply or be considered for a position

NVA Canada is committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the recruitment process, please let us know and we will work with you to meet your needs.

We are committed to fostering an open and inclusive environment where everyone belongs, our people feel comfortable and confident to be themselves and reach their full potential regardless of age, race, national or ethnic origin, gender identity or expression, marital and family status, religion or other belief, culture, sexual orientation, or disability.