Enrolment Officer

Selkirk International; Castlegar; On-site; CAD 38,000 - 54,000; Full time

Job summary

Selkirk College in Castlegar is seeking a service-focused admissions and enrolment support specialist for a temporary, full-time role on-site. The position reports to the Associate Registrar and collaborates with the Enrolment Services team to process applications, advise students, and manage waitlists and records.

The role requires a high school diploma with a 2-year business credential, 3+ years of related experience, and strong customer service skills.

Qualifications

• Completed high school plus a two-year Business Administration or equivalent related post-secondary program.
• Minimum three (3) years of related experience preferably including process management, post-secondary admissions, recruitment, or other related experience.
• High level of cultural competency learned through experience working with diverse groups in education and/or service environment.

Responsibilities

• Liaises with School Chairs in regards to the recruitment and retention of students.
• Provide to students, staff, and the public timely and accurate information and service related to the College’s programs, student services, and specific admission and registration related policies and procedures.
• Processes large volumes of applications/registrations.
• Confirm admission status of new applicants and continuing students based on approved College, program and course prerequisites.
• Accurately enter, assess, retrieve and maintain student information in a variety of electronic systems and formats.
• Collect, track and communicate with prospective students to encourage movement through the enrolment funnel.
• Create, implement and maintain program and course waitlists.
• Prepare and distribute correspondence, forms, and reports as required.
• Maintain updated knowledge of Program and College policies and initiate development/revision of procedures and guidelines.
• Provide support to other Enrolment Officers and training to new Enrolment Services staff.
• Liaise with school/departments, agents, sponsors, external agencies and other institutions as required.
• Participate in and support recruiting and strategic management events and strategies and student experience activities such as Convocation.

Skills

Customer service

Attention to detail

Communication

Conflict resolution

Microsoft Office

SharePoint

Data entry

Education

High school diploma

Business Administration diploma

Tools

Windows

Microsoft Word

Excel

SharePoint

Teams

Job description

The Registrar's Office at Selkirk College is seeking a service-focused, process-driven, individual to support its Castlegar team on a temporary basis in providing excellent support to students. Reporting to the Associate Registrar, Recruitment, Admissions & Enrolment and working closely with the Enrolment Services Coordinator, this position shares the responsibility for providing admission and registration-related services to students and College programs in accordance with established procedures. Other duties include responding to related inquiries and requests, supporting recruiting and strategic enrolment initiatives, and the detailed maintenance of related records, procedures and support functions. The position will work from campus, on-site, Monday to Friday, during regular College hours but may be asked to support special events that may fall on weekends (infrequently).

Main Duties and Responsibilities

• Liaises with School Chairs in regards to the recruitment and retention of students
• Provide to students, staff, and the public timely and accurate information and service related to the College’s programs, student services, and specific admission and registration related policies and procedures
• Processes large volumes of applications/registrations
• Confirm admission status of new applicants and continuing students based on approved College, program and course prerequisites
• Accurately enter, assess, retrieve and maintain student information in a variety of electronic systems and formats
• Collect, track and communicate with prospective students to encourage movement through the enrolment funnel
• Create, implement and maintain program and course waitlists
• Prepare and distribute correspondence, forms, and reports as required
• Maintain updated knowledge of Program and College policies and initiate development/revision of procedures and guidelines
• Provide support to other Enrolment Officers and training to new Enrolment Services staff
• Liaise with school/departments, agents, sponsors, external agencies and other institutions as required
• Participate in and support recruiting and strategic management events and strategies and student experience activities such as Convocation
• Perform other duties and projects

Skills, Knowledge and Abilities

• Knowledge of College admission/registration/policies and procedures and enrolment management practices
• Ability to apply initiative to individual and team efforts
• Excellent interpersonal and collaborative skills
• Strong customer service, communication, and conflict resolution skills
• Proven proficiency in Windows, Word, Excel, Sharepoint and Teams
• Excellent organizational skills and the ability to set priorities when encountering conflicting demands
• Excellent attention to accuracy, detail, process, and confidentiality
• Experience working in a Student Records System and Student Ledger is preferred

Education and Experience

• Completed high school plus a two-year Business Administration or equivalent related post-secondary program.
• Minimum three (3) years of related experience preferably including process management, post-secondary admissions, recruitment, or other related experience.
• High level of cultural competency learned through experience working with diverse groups in education and or service environment.

This is a temporary, full-time (100%) position commencing October 5, 2026 and ending November 1, 2027, with the possibility of extension or upon the return of the incumbent. The salary is pay grade 8 - $33.38 per hour - in accordance with the PPWC Collective Agreement.

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Please be advised that only job postings listed on the official Selkirk College Careers page at careers.selkirk.ca, or on designated Selkirk College bulletin boards, should be considered current and active.Third-party recruitment websites may display outdated or expired postings without the knowledge or authorization of Selkirk College.

To ensure your application is considered,you must apply directlythrough the Selkirk College Careers page.