Engine Field Service Technician (Basemine 14x14)

Cummins Inc.; Fort McMurray; On-site; CAD 71,000 - 107,000; Full time

Benefits offered by this job

Relocation package

Job summary

Cummins Inc. is seeking a Field Service Diesel Engine Technician / Mechanic (Basemine 14x14) to join our team in Fort McMurray, Alberta. The role focuses on field repairs and engine rebuilds, with emphasis on customer relations and adherence to documented procedures.

The position requires experience with diesel engines, ability to work a 14×14 dayshift/nightshift rotation, and valid driver’s license. On-site work with relocation support is available.

Qualifications

• Basic level field service experience is required.
• Knowledge of diesel engine products is required.
• Customer service experience is beneficial.
• This is a basemine position with 14×14 dayshift/nightshift rotation.
• D&A testing is required.
• An HET offroad certificate is preferred.

Responsibilities

• Perform repairs and rebuilds on engines in the field.
• Develop productive customer relations and respond promptly to customer needs.
• Follow documented procedures to complete repairs and schedule maintenance, including parts/tools preparation.
• Complete required documentation such as work logs, timesheets, warranty claims, and quality forms.
• Complete training to meet skill and business requirements.
• Adhere to Health, Safety & Environmental policies and report issues.

Skills

Field service experience

Diesel engines knowledge

Customer service

Shift rotation

D&A testing

Education

Apprentice Trained Engine Technician

Vocational diploma

Locally valid driving permit

Job description

We are looking for a talented Field Service Diesel Engine Technician / Mechanic (Basemine 14x14) to join our team specializing in engine repairs for our Distribution Business.

Basemine 14x14

In this role, you will make an impact in the following ways:

• Complete repairs and rebuilds on engine products in the field.
• Develop productive customer relations and ensures prompt and efficient attention to customer needs.
• Apply documented procedures and policies to complete repairs and schedule maintenance, including preparing required parts and tools.
• Assist with completion required documentation, such as work completed documentation, time sheets, warranty claims and quality forms, via handwritten forms or business system input screens.
• Complete training in line with skill and business requirements
• Ensure adherence to all meaningful Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor.

To be successful in this role you will need the following:

• (Intermediate) Technician Level II: Some relevant technician experience; qualified to perform work on an intermediate number of products in-scope for a diesel technician at this location; primarily engaged in moderately complex maintenance and repair; some exposure to moderate or complex diagnostics, requires limited direct supervision, may provide basic training or guidance to new technicians.
• (Advanced) Technician Level III: Significant relevant technician experience; qualified to perform work on most or all of products in-scope for a technician at this location; frequently engaged in complex diagnosis and repair; requires minimal to no supervision; ability to effectively train and guide less experienced technicians of varying skillsets.
• Flexibility to work various hours and days of the week with the ability to be on call and available for emergency needs.
• Must meet all requirements to drive a Company vehicle including a valid driver’s license and insurance.
• Must be able to physically lift 50 pounds occasionally, wear required personal protective equipment as required.
• Locally valid driving permit

Education, Licenses, Certifications:

• Apprentice Trained Engine Technician (Preferred)
• Vocational diploma from relevant technical institution
• Locally valid driving permit

This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

• Basic level field service work experience
• Intermediate level knowledge of and/or experience with engine products
• Customer service experience
• This is a basemine position
• 14 x 14 dayshift/nightshift rotation
• D&A testing required
• HET offroad certificate

Job Service

Organization Cummins Inc.

Role Category On-site with Flexibility

Job Type Technician

Min Salary C$71280

Max Salary C$106920

Relocation Package Yes

Business Justification Backfill

100% On-Site No