Engagement Specialist - Canada

Magoya; Edmonton; On-site; CAD 50,000 - 90,000; Full time

Job summary

An innovative AgTech company is seeking an Engagement Specialist to facilitate the onboarding and training of retailers using a cutting-edge digital management tool. This role is pivotal in ensuring customers transition smoothly into digital solutions, enhancing their operational efficiency. You will collaborate closely with agronomists and commercial teams to strengthen partnerships and drive successful product adoption. The company fosters a collaborative environment, emphasizing customer success and professional growth opportunities. If you are passionate about agriculture and technology, this role is your chance to make a significant impact in a thriving industry.

Benefits

Competitive Compensation

Performance-based Incentives

Professional Development Opportunities

Collaborative Environment

Qualifications

• 2-5 years experience in onboarding and training in agricultural fields.
• High comfort level with digital tools and data management.

Responsibilities

• Assist customers in integrating Xarvio FIELD MANAGER into operations.
• Develop and implement onboarding programs and training sessions.

Skills

Digital Tools Proficiency

Communication Skills

Organizational Skills

Time Management

Education

Bachelor's degree in Agronomy

Bachelor's degree in Agribusiness

Tools

Microsoft Office Suite

Xarvio FIELD MANAGER

Job description

About Magoya:

Magoya is a growing AgTech company focused on Ag Digital Product Development Services. We help Agri-businesses in the US thrive by providing innovative digital solutions tailored to their unique needs. At Magoya, we prioritize customer success and are committed to delivering exceptional service and results.

Role Overview:

We are looking for a Engagement Specialist to support the onboarding and training of retailers using Xarvio FIELD MANAGER. This role is essential in ensuring a smooth digital transition for customers, providing guidance, and strengthening relationships to drive successful adoption.

Key Responsibilities:

1. Assist customers in successfully integrating Xarvio FIELD MANAGER into their daily operations.
2. Accompany agronomists on farmer/customer visits to facilitate onboarding.
3. Partner with the Xarvio FIELD MANAGER commercial team to target key geographies and agronomists.
4. Collaborate with local BASF contacts to enable strong partnerships.

Delivery Assurance:

1. Develop and implement comprehensive onboarding programs and training sessions.
2. Provide feedback to the Xarvio FIELD MANAGER UI/UX team for continuous improvement.
3. Conduct regular evaluations of the onboarding process and suggest enhancements.
4. Assist in data ingestion as needed to support a seamless customer experience.

Skills & Qualifications:

Based in USA or Canada
Bachelor's degree in Agronomy, Agribusiness, or a related field (preferred).
2-5 years of experience in onboarding, training, or agricultural-related fields.
High comfort level with digital tools and data management.
Strong communication, organizational, and time management skills.
Ability to work independently and as part of a team.
Proficiency in Microsoft Office Suite.
Valid driver’s license and authorization to work in the United States or Canada.
Preferred locations: Edmonton, Saskatoon, Regina, Winnipeg/Brandon

Preferred Qualifications:

1. Experience with BASF product portfolio.
2. Knowledge of best practices in onboarding and training.
3. Ag retail experience.

What We Offer:

A chance to work with a fast-growing AgTech company committed to innovation and customer success.
A collaborative and supportive environment.
Competitive compensation with performance-based incentives.
Opportunities for professional development and growth.