Engagement Specialist - Canada

Magoya; Edmonton; On-site; CAD 50,000 - 90,000; Full time

Job summary

An innovative AgTech company is seeking an Engagement Specialist to enhance the onboarding experience for retailers using advanced digital solutions. This role is crucial for guiding customers through their digital transition, ensuring they effectively utilize the Xarvio FIELD MANAGER. You will collaborate with agronomists and local partners, providing training and support to foster strong relationships. Join a dynamic team dedicated to customer success, where you will play a vital role in shaping the future of agricultural technology. If you are passionate about agriculture and technology, this is an exciting opportunity to make a significant impact.

Benefits

Competitive compensation

Performance-based incentives

Opportunities for professional development

Collaborative and supportive environment

Qualifications

• 2-5 years of experience in onboarding, training, or agricultural-related fields.
• High comfort level with digital tools and data management.

Responsibilities

• Assist customers in integrating Xarvio FIELD MANAGER into daily operations.
• Develop and implement comprehensive onboarding programs and training sessions.

Skills

Onboarding

Training

Digital Tools

Communication Skills

Organizational Skills

Time Management

Education

Bachelor's degree in Agronomy

Bachelor's degree in Agribusiness

Tools

Microsoft Office Suite

Job description

About Magoya

Magoya is a growing AgTech company focused on Ag Digital Product Development Services. We help Agri-businesses in the US thrive by providing innovative digital solutions tailored to their unique needs. At Magoya, we prioritize customer success and are committed to delivering exceptional service and results.

Role Overview

We are looking for a Engagement Specialist to support the onboarding and training of retailers using Xarvio FIELD MANAGER. This role is essential in ensuring a smooth digital transition for customers, providing guidance, and strengthening relationships to drive successful adoption.

Key Responsibilities

• Assist customers in successfully integrating Xarvio FIELD MANAGER into their daily operations.
• Accompany agronomists on farmer/customer visits to facilitate onboarding.
• Partner with the Xarvio FIELD MANAGER commercial team to target key geographies and agronomists.
• Collaborate with local BASF contacts to enable strong partnerships.

Delivery Assurance

• Develop and implement comprehensive onboarding programs and training sessions.
• Provide feedback to the Xarvio FIELD MANAGER UI/UX team for continuous improvement.
• Conduct regular evaluations of the onboarding process and suggest enhancements.
• Assist in data ingestion as needed to support a seamless customer experience.

Skills & Qualifications

• Based in USA or Canada
• Bachelor's degree in Agronomy, Agribusiness, or a related field (preferred).
• 2-5 years of experience in onboarding, training, or agricultural-related fields.
• High comfort level with digital tools and data management.
• Strong communication, organizational, and time management skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.
• Valid driver’s license and authorization to work in the United States or Canada.
• Preferred locations: Edmonton, Saskatoon, Regina, Winnipeg/Brandon

Preferred Qualifications

• Experience with BASF product portfolio.
• Knowledge of best practices in onboarding and training.
• Ag retail experience.

What We Offer

• A chance to work with a fast-growing AgTech company committed to innovation and customer success.
• A collaborative and supportive environment.
• Competitive compensation with performance-based incentives.
• Opportunities for professional development and growth.