Energy & Industry Account Manager

Hilti (Canada) Corporation; Cambridge; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

Hilti (Canada) Corporation recherche un Account Manager dynamique pour gérer un portefeuille de clients et construire des relations durables. Dans ce rôle, vous aurez la charge de démontrer des outils sur site et de fournir des conseils de haute qualité. Vous bénéficierez d'une culture d'entreprise axée sur le développement personnel, avec des opportunités de carrière et de formation dans plus de 120 pays, tout en offrant des avantages compétitifs.

Benefits

Medical/Dental/Vision coverage

Pension plan with matching

Generous Paid Time Off

Qualifications

• 3+ années d'expérience en ventes externes.
• Attitude pratique envers la démonstration des outils.
• Capacité à travailler sur les chantiers de construction.

Responsibilities

• Gérer un portefeuille de comptes clients.
• Construire des relations à long terme avec les clients.
• Suivre les interactions à l'aide de Salesforce.

Skills

Gestion du temps

Consultation clientèle

Relation client

Compétences en ventes

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

Salesforce

Job description

What's the role?

Our Energy & Industry account managers serve as the primary contact for our customers, embodying our purpose to enhance construction through partnership in productivity, safety, and sustainability. You will manage a portfolio of customer accounts, with ownership to create a work schedule that suits both your and your customers' needs. Your sales approach will focus on maintaining customer relationships, demonstrating our latest tools on-site, and providing high-level customer consultation.

What does the role involve?

• Building relationships – meeting with customers promptly or being present to seize business opportunities, creating value through long-term, profitable relationships
• Time and Territory Management (TTM) – developing a daily schedule, including presence on job sites and client offices, to optimize client potential and sales productivity by zone territory
• Be a Hilti Champion – possessing the technical knowledge to deliver high-level customer consultations and representing the Hilti brand in the marketplace
• Tracking your progress – using Salesforce to record all interactions related to sales, as reporting is essential in this role

What you need is:

• High School Diploma or GED required
• Bachelor’s degree preferred or equivalent work experience
• At least three years of outside sales experience, preferably in a target-driven environment
• Hands-on attitude – demonstrating tools, using platforms like Salesforce, and collaborating across departments
• Valid driver’s license – with a company car provided
• Excellent time and territory management skills
• Ability to walk on construction sites, climb scaffolding, and lift up to 65 pounds
• Flexible and varied schedule
• Willingness to participate in international travel, including to the United States for initial training; visa requirements are the applicant's responsibility

Who should apply?

We are dedicated to caring for our employees, maintaining over 90% retention for five years, and avoiding layoffs even during the COVID-19 pandemic. We value development, with 80-90% of roles filled internally, and many account managers come from non-construction backgrounds. Our culture emphasizes teamwork and ability, fostering an environment where colleagues support each other.

This position is #LI-Hybrid, involving field-based work and daily in-person customer interactions, with your home serving as your office.

What do we offer?

Alongside a competitive base salary and uncapped bonus potential, our benefits include:

• Medical/Dental/Vision coverage starting the first day of the month after employment
• Premiums paid by Hilti for team member-only coverage
• Basic Life, Accident, and Disability (AD&D) insurance paid by Hilti
• Business Travel Accident insurance paid by Hilti
• Basic Dependent Life Insurance paid by Hilti
• Optional Life, AD&D, and Critical Illness coverage for team members and dependents
• Short-term Disability paid by Hilti
• Registered pension plan with dollar-for-dollar matching up to 5%, eligible after 12 months of service with immediate vesting
• Generous Paid Time Off, holidays, and community service days
• Paid parental leave, sabbaticals, military leave
• Up to five days per year of backup daycare
• Employee Assistance Program (EAP), wellness screenings
• Opportunities for career growth, professional development, and international assignments in over 120 countries