Endpoint Systems Engineer

McElhanney Ltd.; Vancouver; Hybrid; CAD 90,000 - 105,000; Full time

Benefits offered by this job

Work-life harmony

Benefits package

Inclusive workplace

Bonus plan

Professional development

Career progression

Job summary

McElhanney Ltd. seeks a Systems Engineer to elevate End User Computing and Mobile Systems Architecture. Based in Vancouver, the role includes leading and supporting Windows, iOS, and Linux endpoints with a focus on security and user experience.

The successful candidate will collaborate with the IT team, stakeholders, and vendors, delivering structured deployments, mentoring staff, and maintaining up-to-date endpoint technologies while contributing to IT quality improvements.

Qualifications

• 5+ years of enterprise end-user computing experience.
• Experience with Windows, iOS, Linux endpoints.
• Certifications in Microsoft Modern Desktop, Security, and Teams administration.
• Strong communication and mentoring abilities.

Responsibilities

• Manage and optimize end-user computing and mobile devices.
• Lead planning and execution of end-user computing and mobile management improvement projects.
• Develop cost-effective endpoint computing support services with security and user experience in mind.
• Mentor IT team members and collaborate with stakeholders.
• Provide escalation support for complex endpoint issues and resolve issues.

Skills

End-user computing

Mobile management

PowerShell scripting

Windows administration

Azure Active Directory

Communication skills

Security best practices

Education

Bachelor’s degree in CS/IT

Tools

Microsoft Intune

Autopilot

Azure

Entra/AD

OneDrive

SharePoint

Defender

Job description

The Opportunity

McElhanney is seeking a skilled Systems Engineer to elevate the End User Computing and Mobile Systems Architecture and experience. Reporting to the Manager of Infrastructure, this role provides technical support, leadership, and strategic oversight for end-user computing and mobile device technologies for Windows, iOS, and Linux endpoints.

The successful candidate will be based in Vancouver, BC, with an expectation to be in the office at least three days per week.

What You’ll be Doing

• Manage, configure, and optimize end-user computing and mobile devices.
• Lead planning and execution of end-user computing and mobile management improvement projects and initiatives.
• Develop and implement cost-effective endpoint computing support services and solutions incorporating security best practices and user experience.
• Develop relationships with internal stakeholders, vendors and provide mentoring to IT team members to provide guidance and foster skill development.
• Provide responsive support and communication when engaged to resolve complex technical issues to deliver an excellent user experience.
• Proactively identify trends and opportunities to remediate issues or enhance user experience satisfaction, security, and operational excellence.
• Be an active participant in IT department’s Continuous Quality Improvement program.
• Deliver presentations to technical and non-technical audiences.
• Maintain currency with new endpoint technology trends and best practices.
• Conduct structured and efficient testing, validation, and deployment of enterprise applications, operating systems, major upgrades, security updates, and patches.
• Develop and manage configuration profiles, perform comprehensive testing, document findings, and update procedures while ensuring clear and effective communication.
• Function as an escalation point for the Helpdesk, diagnosing and resolving advanced endpoint-related issues.
• Monitor and report on endpoint performance, compliance, and security vulnerabilities.

What You’ll Bring

• Bachelor’s degree in computer science, Information Technology, or a related field, or an equivalent combination of relevant experience and certifications.
• Minimum of 5+ years of professional experience in systems administration or engineering in enterprise environments of 1000+ users.
• Certifications in Microsoft Modern Desktop, Security, and Teams administration required.
• Advanced to Expert knowledge and experience administrating Microsoft Intune, Autopilot, Azure, Entra/Active Directory, OneDrive, SharePoint, Team, Defender, Windows, mobile and computing hardware, software delivery and update management systems for Windows, Linux, and iOS endpoints.
• Excellent written and verbal communication skills and able to effectively communicate to technical and non-technical audiences.
• High performer with demonstrated ability to problem solve and work both collaboratively in a team environment as well as independently in an effective and organized manner.
• Strong scripting experience, particularly in PowerShell, and knowledge of application packaging technologies and automation tools.
• Familiarity with IT security, networking, virtual servers, and change management processes.

What Can We Offer You?

The salary range for this position is $90,000 - $105,000 per annum. McElhanney offers fair compensation that is commensurate with the individual’s education, experience, skills, and professional qualifications. The posted base salary/wage range is representative of the required level of qualifications and experience for the position as noted in the job posting. The salary offered will be based on the experience and qualifications of the successful candidate.

• Work-Life Harmony: Balance your personal and professional commitments. Flexible hours to fit your lifestyle.
• Comprehensive Benefits: Maternity and parental leave top up program, health and dental coverage, RRSP matching, and Employee & Family Assistance Program.
• Safe & Inclusive Workplace: A culture of respect and inclusion for all.
• Compensation: Attractive total compensation package including a generous bonus plan.
• Professional Development: Reimbursement for dues, educational assistance, mentorship program, workshops, and committee involvement.
• Career Progression: Support and mentorship to shape a career path that fits your goals.