Endpoint Systems Engineer

McElhanney; Vancouver; On-site; CAD 90,000 - 105,000; Full time

Benefits offered by this job

Work-Life Harmony

Maternity and parental leave top up

Health and dental coverage

RRSP matching

Employee & Family Assistance Program

Safe & Inclusive Workplace

Competitive total compensation

Professional development

Career progression

Job summary

McElhanney seeks a skilled Systems Engineer to elevate End User Computing and Mobile Systems Architecture. Reporting to the Manager of Infrastructure, you will provide technical support and strategic oversight for Windows, iOS, and Linux endpoints.

Based in Vancouver, BC, you’ll be in the office at least three days per week and work with IT teams, vendors, and stakeholders to improve user experience and security while delivering scalable solutions.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 5+ years in systems administration or engineering for 1000+ users.
• Certifications in Microsoft Modern Desktop, Security, and Teams administration required.
• Advanced to expert knowledge in Intune, Autopilot, Azure, Entra/AD, OneDrive, SharePoint, Teams, Defender, Windows, and related endpoints.
• Excellent written and verbal communication for technical and non-technical audiences.
• Strong problem-solving, teamwork and independent work capabilities.
• PowerShell scripting experience and automation tool knowledge.
• Familiarity with IT security, networking, virtual servers, and change management.

Responsibilities

• Manage, configure, and optimize end-user computing and mobile devices.
• Lead planning and execution of end-user computing & mobile management projects.
• Develop cost-effective endpoint computing support services with security and UX focus.
• Mentor IT staff and coordinate with vendors and stakeholders.
• Provide responsive support and resolve complex endpoint issues for optimal user experience.
• Identify trends to remediate issues and improve security and operations.

Skills

Intune / Autopilot

Azure AD

Active Directory

PowerShell scripting

Windows administration

Mobile device mgmt

Endpoint security

Software deployment

Networking basics

Education

Bachelor’s degree or equivalent

Tools

Intune

Job description

About McElhanney

Based in Western Canada for over 110 years, McElhanney offers innovative and practical engineering, surveying, mapping, planning, landscape architecture, and environmental services. As a 100% employee-owned and operated firm, with over 1,500 staff members in 31 locations, we are proud to offer qualified staff with shareholding options in our company. At McElhanney, we work in teams to build strong connections with our staff, clients, and local communities. Our employees enjoy working here because of our varied projects, high levels of autonomy, opportunities for career development, excellent total compensation and benefits package, and collaborating with a team of great professionals.

Based in Western Canada for over 110 years, McElhanney offers innovative and practical engineering, surveying, mapping, planning, landscape architecture, and environmental services. As a 100% employee-owned and operated firm, with over 1,500 staff members in 31 locations, we are proud to offer qualified staff with shareholding options in our company. At McElhanney, we work in teams to build strong connections with our staff, clients, and local communities. Our employees enjoy working here because of our varied projects, high levels of autonomy, opportunities for career development, excellent total compensation and benefits package, and collaborating with a team of great professionals.

The Opportunity

McElhanney is seeking a skilled Systems Engineer to elevate the End User Computing and Mobile Systems Architecture and experience. Reporting to the Manager of Infrastructure, this role provides technical support, leadership, and strategic oversight for end-user computing and mobile device technologies for Windows, iOS, and Linux endpoints.

The successful candidate will be based in Vancouver, BC, with an expectation to be in the office at least three days per week.

What You’ll Be Doing

• Manage, configure, and optimize end-user computing and mobile devices.
• Lead planning and execution of end-user computing and mobile management improvement projects and initiatives.
• Develop and implement cost-effective endpoint computing support services and solutions incorporating security best practices and user experience.
• Develop relationships with internal stakeholders, vendors and provide mentoring to IT team members to provide guidance and foster skill development.
• Provide responsive support and communication when engaged to resolve complex technical issues to deliver an excellent user experience.
• Proactively identify trends and opportunities to remediate issues or enhance user experience satisfaction, security, and operational excellence.
• Be an active participant in IT department’s Continuous Quality Improvement program.
• Deliver to presentations to technical and non-technical audiences.
• Maintain currency with new endpoint technology trends and best practices.
• Conduct structured and efficient testing, validation, and deployment of enterprise applications, operating systems, major upgrades, security updates, and patches.
• Develop and manage configuration profiles, perform comprehensive testing, document findings, and update procedures while ensuring clear and effective communication.
• Function as an escalation point for the Helpdesk, diagnosing and resolving advanced endpoint-related issues.
• Monitor and report on endpoint performance, compliance, and security vulnerabilities.

What You’ll Bring

• Bachelor’s degree in computer science, Information Technology, or a related field, or an equivalent combination of relevant experience and certifications.
• Minimum of 5+ years of professional experience in systems administration or engineering in enterprise environments of 1000+ users.
• Certifications in Microsoft Modern Desktop, Security, and Teams administration required.
• Advanced to Expert knowledge and experience administrating Microsoft Intune, Autopilot, Azure, Entra/Active Directory, OneDrive, SharePoint, Team, Defender, Windows, mobile and computing hardware, software delivery and update management systems for Windows, Linux, and iOS endpoints.
• Excellent written and verbal communication skills and able to effectively communicate to technical and non-technical audiences.
• High performer with demonstrated ability to problem solve and work both collaboratively in a team environment as well as independently in an effective and organized manner.
• Strong scripting experience, particularly in PowerShell, and knowledge of application packaging technologies and automation tools.
• Familiarity with IT security, networking, virtual servers, and change management processes.

What Can We Offer You?

The salary range for this position is $90,000 - $105,000 per annum. McElhanney offers fair compensation that is commensurate with the individual’s education, experience, skills, and professional qualifications. The posted base salary/wage range is representative of the required level of qualifications and experience for the position as noted in the job posting. The salary offered will be based on the experience and qualifications of the successful candidate.

• Work-Life Harmony: Balance your personal and professional commitments. Flexible hours to fit your lifestyle.
• Comprehensive Benefits: Maternity and parental leave top up program, health and dental coverage, RRSP matching, and Employee & Family Assistance Program.
• Safe & Inclusive Workplace: A culture of respect and inclusion for all.
• Compensation: Attractive total compensation package including a generous bonus plan.
• Professional Development: Reimbursement for dues, educational assistance, mentorship program, workshops, and committee involvement.
• Career Progression: Support and mentorship to shape a career path that fits your goals.

Our Commitment to Equity, Diversity, and Inclusion

At McElhanney, our unwavering commitment lies in cultivating a culture that aligns with our core values and fosters diversity, equity, and inclusion. We celebrate the collective achievements of a team rich in expertise, experiences, and perspectives, and welcome applications from individuals of diverse ethnicities, religions, backgrounds, genders, sexual orientations, gender identities, aboriginal statuses, various age groups, and those with disabilities. Requests for accommodations can be made at any stage of the selection process.

McElhanney Requalifies as a Gold Standard Best Managed Company!

Visit us on Glassdoor to learn more about our employee experience.

Our Purpose

Amaze our clients. Care for our communities. Empower our people.

We thank all applicants for their interest; however, only shortlisted candidates will be contacted.