IT Systems Engineer

Engineered Intelligence Inc.; Toronto; Remote; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Fully remote work

Flexible work hours

Stock options

Competitive benefits

Sick days

Job summary

Engineered Intelligence Inc. is a Canada-based IT infrastructure company delivering digital grid asset management solutions.

The IT Systems Engineer role leads design, build, and day-to-day operation of the corporate technology environment, focusing on Microsoft 365, Entra ID, endpoint management, and identity/access administration. This remote, full-time position prefers Calgary or Toronto residents with valid work authorization in Canada.

Qualifications

• Bachelor's degree in IT or CS or equivalent practical experience.
• 6–10+ years in corporate IT or systems engineering.
• Proven Microsoft 365 deployment and Entra ID experience.

Responsibilities

• Design, build, and maintain the Microsoft 365 tenant architecture and configuration.
• Administer Entra ID as the organization's identity provider: design and maintain conditional access policy, MFA enforcement, and privileged access controls.
• Own the endpoint fleet end to end across macOS and Windows: procurement, imaging, MDM enrollment, and configuration baseline.
• Design and automate joiner, mover, and leaver processes: account provisioning, hardware logistics and shipping, and first-day setup.
• Automate recurring administrative work using PowerShell and the Microsoft Graph; maintain scripts in version control with documentation.
• Maintain the SaaS application inventory, optimize licensing, manage renewals, and identify unsanctioned applications.
• Provide day-to-day technical support to staff, and produce the runbooks and documentation required for the environment to be maintainable by others.
• Offer suggestions and opinions on technical solutioning; identify and quantify technical debt within the corporate environment.

Skills

Microsoft 365

Entra ID

Intune

PowerShell

Microsoft Graph

Endpoint management (macOS & Windows)

Education

Bachelor's Degree in Information Technology or Computer Science

Tools

Exchange Online

SharePoint

Teams administration

Job description

Our Business

Engineered Intelligence (EII) is autilityinfrastructure technology company headquartered in Calgary with offices in Toronto, andadditionallocations opening in the US. Our software is used by many of North America’s most reliable electric utilities to manage their physical grid assets andoptimizeintervention and investment decision-making. We do thisbydigitallymodelling the entire electrical networkto see how it reacts under various scenario simulations. Weleveragerobust statistics, reliability engineering principles, and machine learning to provide defensible recommendations for our customers’ short- and long-term asset performance management, capital spend, and planningstrategies.

One of our core differentiators is the technical experience and support our clients receive. In addition to our software solution, we provide subject matterexpertise, engineering services, consultation, and many other support activities to ensure our clients are successful. We speak our customers’ language; our team is full of former electrical utility industry professionals who are uniquely suited to address the specific challenges associated with managing electrical infrastructure within a heavily regulated environment. In fact,Engineered Intelligencewas created by engineers workingon the deliverables supported by our platformatsome of North America’s largest and most recognized electrical utilities.

Our core values include:

• Teamwork-Teamwork is about investing in our people. Employee engagement, training & development, andprovidingvarious opportunitiesfor growth.Great people dogreat thingstogether. We support each other, share knowledge, and collaborate to solve complex challenges that no one can tackle alone.

• Customer Commitment -To reach the level of success we aspireto,we need to place our customers at the center of every decision. What challenges are they or the industry facing? How can we continue to solve these pain points? How can we innovate to prevent future challenges before they appear? Customer commitment is going beyond sales;it’smaking a promise and then over-delivering so that our customers become our external sales team.

• Innovation-Innovation covers more than creating new products/services. Innovation also means adopting an innovative mindset for how we approach the day-to-day. This includes assessing how we think, work, or communicate andidentifyingopportunities to improve.We rethink the status quo from the ground up. By embracing diverse perspectives and challenging assumptions, we create solutions that move the industry forward and redefinewhat’spossible in utility planning. We are willing to break the status quo and create new ways of doing things to drive the team forward.

• Ownership- We take initiative, follow through, and hold ourselves accountable. From the smallest detail to the biggest decision, we own the outcome.

Who we are:

We are a lean, well-established,mid-size company experiencing sustained,fastand intentional growth. Our team ofprofessionalsisfully remote, spanning across Canada, the United States and Europe with optional in-person office spaces in Calgary and Toronto for collaborative work and hosting clients.

Position Summary

The IT Systems Engineer is a full-time role reporting to the Head of Platform. This is a senior individual contributor position and the company's first dedicated IT hire. The role owns the design, build, and day-to-day operation of ENGIN's corporate technology environment, with a primary focus on the Microsoft 365 and Entra ID ecosystem, endpoint fleet management, and identity and access administration. Technical direction is set by the Head of Platform; the IT Systems Engineer brings specialist expertise and carries out the implementation. Strong hands-on Microsoft ecosystem capability is required for this role.

This is a full-time, fully remote position with a preference for candidates based in Calgary or Toronto. Only candidates located in Canada with work authorization (Citizenship, PR, or Open Work Permit) will be considered.

Role/Responsibilities:

• Design, build, and maintain the Microsoft 365 tenant architecture and configuration.
• Administer Entra ID as the organization's identity provider:
  • Design and maintain conditional access policy, MFA enforcement, and privileged access controls.
  • Maintain group-based entitlement and licensing structures that scale with headcount.
  • Support SSO integrations into client environments in coordination with the Development and DevOps teams.
• Own the endpoint fleet end to end across macOS and Windows:
  • Procurement, imaging, MDM enrollment, and configuration baseline.
  • Patch compliance, disk encryption enforcement, and remediation of non-compliant devices.
  • Warranty, refresh cycle, and secure disposal.
• Design and automate joiner, mover, and leaver processes:
  • Account provisioning, hardware logistics and shipping, and first-day setup.
  • Same-day deprovisioning of accounts and access on employee exit.
  • Ensure these processes generate their own records rather than depending on manual documentation.
• Automate recurring administrative work using PowerShell and Microsoft Graph; maintain scripts in version control with documentation.
• Maintain the SaaS application inventory, optimize licensing, manage renewals, and identify unsanctioned applications.
• Provide day-to-day technical support to staff, and produce the runbooks and documentation required for the environment to be maintainable by others.
• Offer suggestions and opinions on technical solutioning; identify and quantify technical debt within the corporate environment.

The ideal candidate will have:

• Minimum Bachelor's Degree in Information Technology, Computer Science, or equivalent practical experience
• 6-10+ years in corporate IT, systems administration, or systems engineering in a professional environment
• Demonstrated experience building or rebuilding a Microsoft 365 environment, rather than maintaining one inherited in good order
• Experience in Microsoft ecosystem administration including:
  • Entra ID: conditional access, MFA policy, group and licensing structure, application registrations, and SSO integrations
  • Microsoft Intune: device enrollment, configuration profiles, application deployment, patch compliance, and encryption enforcement
  • Exchange Online, SharePoint, and Teams administration and governance
  • Experience managing a mixed macOS and Windows endpoint fleet
• Automation capability using PowerShell and the Microsoft Graph API
• Experience as the primary or sole IT function at an organization of approximately 30-150 people
• Sound judgment in sequencing change within a live production environment: what to fix first, what to defer, and how to avoid disrupting the business
• Ability to work independently and as part of a team; a self-starter, comfortable working with complex systems, eager to take on a wide range of responsibilities

It would be great if you also have:

• Experience within an organization operating under ISO 27001 or SOC 2, and an understanding of how IT systems produce audit evidence
• Experience with Microsoft Defender and Microsoft Purview
• Experience supporting a technically sophisticated user base of software engineers
• Exposure to common cloud services and an understanding of how corporate identity integrates with cloud workloads

What we offer:

• Fully remote work, with the option of working from one of our offices in Calgary or Toronto.
• Flexible work hours (Core working hours 10:00AM to 3:00PM in your local time zone).
• Autonomy with a wide range of responsibilities, opportunities for advancement, and cross-disciplinary exposure.
• Competitive base salary plus performance incentives.
• Stock options so you can realize the value created with your work in the organization.
• 10 paid sick days per year
• Comprehensive benefits, including health and dental