Employment Consultant (Bilingual) - Fixed Term

WCG Services; Vancouver; On-site; CAD 42,000 - 64,000; Part time

Job summary

YWCA South Vancouver location – 7575 Cambie Street, Vancouver, BC is seeking an Employment Consultant on a 1-month fixed-term contract. You will assist clients to find and maintain employment, building a positive relationship to achieve sustainable outcomes.

Responsibilities include assessing eligibility, managing 80-100 cases in ICM, meeting program goals, and maintaining strong employer partnerships. Your role supports clients to build independence and success in the labor market.

Qualifications

• Strong communication and customer service skills.
• Ability to manage multiple client cases concurrently.
• Experience with WorkBC or similar employment programs is a plus.

Responsibilities

• Assess clients to determine eligibility and ability to look for work as part of an individual action plan.
• Case management of approximately 80-100 assigned clients in the primary information system (ICM).
• Meet WorkBC program goals and service utilization targets.
• Maintain strong partner relationships internally and externally.
• Support job board maintenance and event hosting.
• Attend job fairs and employer networking opportunities.
• Research and identify employers and sector opportunities for clients.

Skills

Communication

Customer service

Case management

Networking

Multitasking

Job description

About the role

Location: YWCA South Vancouver location - 7575 Cambie Street Vancouver, BC. Status: 1 month Fixed-Term. Like WCG, you believe in the power of work to transform lives. As an Employment Consultant, you’ll be responsible for assisting clients to find and maintain employment. This role ensures successful outcomes for the client while ensuring all contract deliverables are achieved. The process of Case Management involves developing a positive relationship with the client, encouraging, motivating, and supporting the client to achieve sustainable employment, and increase independence and self-sufficiency as appropriate for each client.

Key factors in Case Management

Key factors in Case Management include assisting clients with job placement opportunities, contacting employers, building confidence, self-motivation, building their skills, strengths, and abilities to achieve and maintain sustainable employment.

Who we're looking for

You love communication and using your customer service focus to assist clients to find employment. As an Employment Consultant, you’ll motivate and support clients through employment-specific training opportunities. With a professional but empathetic lens, you’ll manage multiple client cases with the end goal of helping clients achieve and maintain sustainable employment, increased independence and self-sufficiency. As a member of our strong and caring team, you will make a difference at the personal and community level by ensuring WorkBC clients achieve their employment goals and receive the best support possible.

What you’ll do

• Assess clients to determine eligibility and ability to look for work as part of a larger, individual action plan
• Case management of approximately 80-100 assigned clients in the primary information system (ICM), including documentation in client eligibility determination, recording client progress, and referrals to interventions and results
• Meet WorkBC program goals and service utilization targets
• Maintain strong partner relationships internally and externally
• Work proactively to maintain Centre job board
• Attend Job Fairs and other employer related networking opportunities
• Host community and employer events
• Research and identify employers and sector opportunities on behalf of clients