Employment Advisor - Nelson WorkBC Centre

Kootenay Career Development Society; Nelson; On-site; CAD 30,000 - 42,000; Full time

Job summary

Kootenay Career Development Society in Nelson, BC, seeks an on-site Employment Advisor for the WorkBC Centre. You will perform the full scope of Employment Resource Advisor and Employment Counsellor duties, delivering client-centered services in the WorkBC Resource Room and in one-on-one sessions.

You will work with a diverse client base, provide job search support, workshops, labor market information, and individualized assessment, planning, progress monitoring, and case documentation.

Qualifications

• Requires bachelor's degree or diploma in a relevant field or equivalent combination of education and transferrable experience.
• Experience providing one-on-one client support and coaching, working with diverse client groups.
• Ability to document client information accurately and maintain records.

Responsibilities

• Provide job search support, resume/cover letter development, interview preparation, and job start activities.
• Deliver employment workshops and one-on-one or small group sessions.
• Assess client eligibility for services and refer to additional community resources when appropriate.
• Document client information, track progress, and collaborate with employers and community partners.

Skills

Excellent communication

Client-focused

Team collaboration

Computer proficiency

Time management

Education

Bachelor's degree or diploma in relevant field

Equivalent combination of education and transferrable experience

Tools

MS Office

Online applications

Job description

Are youinterested in helping people find sustainable employment in a changing economy?Do you enjoy working as part of a caring, supportive, skilled, andmotivated team? Are you detail-oriented, computer savvy, and enjoyvariety in your work?If so, join us and be part of adynamic team committed to making a positive difference in ourcommunities!

We arecurrently seeking an on-site Employment Advisor to join our Nelson WorkBCteam.

TheOpportunity

The EmploymentAdvisor plays an integral dual role within the WorkBC Centre. Trained toperform the full scope of Employment Resource Advisor and Employment Counsellorduties, the Employment Advisor will work in both the WorkBC Resource Room,providing job search support and advice, and one-on-one with clients.

Working with adiverse range of clients, including individuals facing complex barriers toemployment, the Employment Advisor delivers client-centred, culturallyappropriate, and inclusive services. This role combines front-line support,employment workshops, and labour market information with individualizedassessment, employment planning, progress monitoring, and case documentationand management. The Employment Advisor collaborates with team members,employers, and community partners to ensure seamless, high-quality servicedelivery of the WorkBC program. We use a wide range of practical andsupportive tools provided by the WorkBC program, plus our own KCDS expertise.

Providinga true gold standard of client service is our highest priority; we take greatcare in assessing individual needs, identifying appropriate opportunities andresources, monitoring progress, carefully documenting client files, and doingour utmost to help our clients find and maintain sustainable employment in achanging economy.

QualificationsRequired

Skills andAbilities:

Excellent communication skills: ability todevelop and maintain a respectful, collaborative, and productive relationshipwith clients including making conscious use of sensitive and respectfullanguage

• Orienting clients to the WorkBC Centre and programsand Assessing clients for eligibility and services and referring tocommunity services where appropriate
• Assisting clients with job search activitiesincluding resume and cover letter development, interview preparation,computer application support, and job start activities
• Facilitating employment-focused workshops, one on oneand in small group settings
• Ability to discuss and explore client personalitycharacteristics, learning styles, employment needs and career developmentneeds and implement appropriate interviewing techniques to best assist aclient towards their employment goals
• Highly proficient with computers, equipment andtechnology used to support clients in their job search; MS Officeprograms, other word processing applications, online applications,web-based assessment tools, social media platforms, web-based research tools,and web-based learning platforms
• Ability to provide service in a variety of formats,in person, online, over the phone
• Strong conflict resolution skills
• Proficiency supporting clients fromspecialized/vulnerable populations
• Ability to work well independently and in a teamenvironment
• Strong time management, ability to prioritize worktasks and organizational skills
• Ability to accurately and objectively document clientinformation, enter data and track statistics

Operational andAdministrative duties including but not limited to

• Ensuring seamless client service through clear andaccurate communications, scheduling, documentation, data entry and more
• Maintaining WorkBC Centre computers/software, officeequipment, and hard copy resources to ensure smooth and timely operationsin a high-demand environment
• Collecting and sharing current labour marketinformation with co-workers, clients, employers and community stakeholdersthrough various platforms

Other

• Providing Outreach services as required
• Act as point person for identified services,initiatives and projects as required
• Promote KCDS and WorkBC within the community

Educationand Experience:

• Bachelors degree or diploma in relevant field orequivalent combination of education and transferrable experience
• 3 years of experience or equivalent combination of education and experience
  • Working one on one to supportclients
  • Coaching and mentoring clients
  • Working with individuals withcomplex barriers and broad range of cultural backgrounds
  • Building partnerships withemployers, community agencies and other stakeholders
• Prior employment advising experience an asset

Additionalrequirements:

• Must be eligible to work in Canada
• Must consent to a Criminal Record Check as required
• May be required to work some evenings and weekends

Wage:

$26.00 to start, eligible for benefits at 90 days

PositionType:

Permanent, full-time (35 hours/week).

We recommend toour clients that they include a cover letter as part of a job application tolet employers better understand their transferable skills and strengths; inparticular if they do not have any work experience or education that appliesdirectly to the position they are applying for. Because we are an organization that provides employment services and helps others with their jobsearch skills, your job application gives us our first glimpse into your skills when applying for jobs. We would appreciate it if you included a coverletter in your application.

AboutKCDS:

Kootenay CareerDevelopment Society provides employment and career development services inNelson, Castlegar, Trail, Salmo, Kaslo and Slocan. We deliver the WorkBCprogram and a full range of services in our areas as well as a range ofprograms and workshops that empower individuals, employers, and communitieseconomically and socially through career development, employment counseling,and human resource planning. KCDS is a dynamic, diverse, andchange-responsive centre of excellence.

KCDS iscommitted to diversity, inclusion and respect in the workplace and welcomesapplicants from all groups who may contribute to the diversity of KCDS. Formore information, please visit kcds.ca/about.

We know theconfidence gap and imposter syndrome can get in the way of meeting amazingcandidates like you, so please do not hesitate to apply, we would love to hearfrom you. We also know it is rare for someone to meet 100% of thequalifications. Please apply anyway!

We are workingfor a world where no one is powerless, and where creating change is a part ofeveryday life. We are just getting started and hope you'll join us!

We especiallyencourage applicants of different backgrounds, cultures, genders, experiences,abilities and perspectives to apply. We are actively working to increase thediversity of experience and perspectives on our team and are looking forsomeone who can help continue to lead that process.

KCDS is adesignated RCIP employer.